14203 Team Leading Jobs - Page 5

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experien...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experien...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

Summary: The WFM Real Time Analyst is responsible for the real-time monitoring and management of call center operations to ensure service level objectives and key performance indicators (KPIs) are consistently met. This role is crucial for optimizing workforce efficiency, identifying and addressing intraday performance issues, and making proactive decisions to maintain operational health. Key Responsibilities: Real-Time Monitoring: Continuously monitor call queues, agent performance (e.g., adherence, availability, occupancy), and system health. Intraday Management: Adjust staffing levels and agent schedules in real-time to account for fluctuations in call volume, unexpected absenteeism, or s...

We are looking for a skilled Team Leader with 3 to 8 years of experience to lead our team in the BPO industry. The ideal candidate will have a strong background in Arabic language and excellent leadership skills. Roles and Responsibility Manage and supervise a team of customer service representatives to ensure high-quality service delivery. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other teams to achieve business objectives and goals. Provide coaching and mentoring to team members to help them develop their skills and career. En...

We are looking for a skilled Team Leader with 3 to 8 years of experience to lead our team in the BPO industry. The ideal candidate will have a strong background in Arabic language and excellent leadership skills. Roles and Responsibility Manage and supervise a team of customer service representatives to ensure high-quality service delivery. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other teams to achieve business objectives and goals. Provide coaching and mentoring to team members to help them develop their skills and career. En...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

Key Responsibilities: Lead end-to-end delivery of multiple BPO processes, ensuring adherence to client SLAs, KPIs, and quality standards. Manage and mentor a team of Operations Managers, Team Leaders, and associates to achieve productivity and performance goals. Develop and implement strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Monitor daily operations and review key performance metrics to ensure optimal process performance. Drive operational excellence through automation, process reengineering, and continuous improvement initiatives.

Key Responsibilities: Lead end-to-end delivery of multiple BPO processes, ensuring adherence to client SLAs, KPIs, and quality standards. Manage and mentor a team of Operations Managers, Team Leaders, and associates to achieve productivity and performance goals. Develop and implement strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Monitor daily operations and review key performance metrics to ensure optimal process performance. Drive operational excellence through automation, process reengineering, and continuous improvement initiatives.

What its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ea...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and goals. Develop and implement strategies to enhance team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and guidance to team members to develop their skills and careers. Job Requirements Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with ...

We are looking for a skilled Team Leader to join our Operations team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Lead and manage a team of professionals to achieve operational excellence and drive business results. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and optimize operations. Coach and mentor team members to enhance their skills and performance. Ensure compliance with company policies ...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and goals. Develop and implement strategies to enhance team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and guidance to team members to develop their skills and careers. Job Requirements Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with ...

We are looking for a highly motivated and experienced Team Member to join our team in the BPO industry. The ideal candidate will have 1 to 5 years of experience. Roles and Responsibility Collaborate with team members to achieve common goals and objectives. Develop and implement effective strategies to improve team performance. Provide excellent customer service and support to clients and customers. Analyze and resolve complex problems and issues efficiently. Maintain accurate records and reports of team activities and progress. Participate in training and development programs to enhance skills and knowledge. Job Requirements Strong communication and interpersonal skills are essential. Abilit...

Job Summary: We are looking for an experienced and motivated Team Leader to supervise, guide, and support a team to achieve performance goals, maintain high-quality standards, and ensure smooth day-to-day operations. The ideal candidate will have strong leadership, communication, and problem-solving skills with the ability to inspire team members and drive results. Key Responsibilities: Lead, mentor, and motivate team members to meet performance targets and deliver quality results. Plan and allocate work effectively to ensure timely completion of tasks. Monitor team performance, track KPIs, and provide regular feedback and coaching. Handle escalations and resolve operational or customer-rela...

Job Summary: We are looking for a detail-oriented and analytical Quality Analyst to assess the quality of processes, services, or products and ensure they meet established standards. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to identify process gaps, provide insights, and recommend improvements to enhance overall performance and customer satisfaction. Key Responsibilities: Conduct regular audits, inspections, and quality checks across processes, products, or customer interactions. Monitor and evaluate team performance based on defined quality metrics and KPIs. Identify trends, process gaps, and areas for improvement and share feedback with...