Team Leader/Sales

Role Overview:

The Team Leader – Sales is responsible for managing a team of sales executives, ensuring target achievement, and delivering excellent customer service. This role also includes daily operations and updates on Salesforce CRM, ensuring lead tracking, follow-ups, and reporting are accurately maintained in line with Oben Electric's digital-first strategy.

Key Responsibilities:1. Sales Leadership & Team Management:

• Lead and supervise the daily activities of the sales team.
• Assign targets, monitor progress, and ensure the team meets individual and collective sales goals.
• Coach and mentor sales executives to improve skills and product knowledge.
• Conduct daily huddles and weekly performance reviews.

2. Customer Experience:

• Ensure every customer is guided through a premium, consultative sales process.
• Handle key clients and support the team in closing high-value deals.
• Address and resolve escalated customer issues effectively and promptly.
• Ensure post-sales follow-up and relationship management.

3. Sales Operations & Target Achievement:

• Drive the sales of Oben Electric motorcycles, accessories, and financing solutions.
• Track inquiries, test rides, and conversions.
• Support and participate in marketing campaigns, test ride events, and community outreach.
• Manage showroom display standards and brand presentation.

4. Salesforce CRM Operations & Updates:

• Ensure all team members maintain accurate and timely updates in Salesforce CRM.
• Monitor lead flow, follow-ups, and customer interactions through Salesforce dashboards.
• Train and guide the team on best practices for Salesforce usage.
• Generate reports from Salesforce to analyze lead conversion rates, pipeline health, and overall performance.
• Liaise with regional Oben Electric teams for CRM-related compliance and improvements.

5. Reporting & Inventory Coordination:

• Maintain and share sales reports with dealership and brand management.
• Coordinate with the inventory and delivery teams to ensure smooth fulfillment of orders.
• Provide customer and market feedback to improve dealership performance.

Qualifications & Experience:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3–5 years of automobile/two-wheeler sales experience, with 1–2 years in a team lead role.
• Hands-on experience using Salesforce CRM or any automotive CRM tool is mandatory.
• Strong leadership, communication, and customer relationship management skills.
• Knowledge or experience in electric vehicles (EVs) is a strong plus.

What We Offer:

• Competitive salary + attractive performance-based incentives.
• Training and product knowledge support from Oben Electric.
• A fast-paced, innovative, and growth-oriented environment.
• Opportunity to contribute to India’s growing electric vehicle movement.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Application Question(s):

• Include a short self introduction video on your qualification, experience, strength and weaknesses
• Are you located in Kochi?

Work Location: In person