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Trove Consulting logo

Team Leader / Sr. Team Leader / Assistant Manager - BPO Operations

4 - 9 years

3 - 6 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

BPO process trainer Team Handling AM Quality Process Training Bpo Operations assistant manager operations team lead Shrinkage call center AM Attrition voive trainer team lead operations TL hindi Team Leading KRA SLA Management Six Sigma Quality Quality analyst team lead

Work Mode

Work from Office

Job Type

Full Time

Job Description

Supervise & lead a team of collection agents, ensuring high performance meeting daily/weekly/monthly targets Conduct regular team meetings one-on-one coaching sessions & performance reviews to ensure targets are met interesred call 9235457455 Deepti

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Trove Consulting
Trove Consulting
www.trove-consulting.com

Consulting

Innovation City

50-100 Employees

68 Jobs

    Key People

  • Alice Smith

    CEO & Founder

  • Bob Johnson

    Chief Operating Officer

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