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REF Z Senior Group Manager Process Training (Travel)

REF Z Senior Group Manager Process Training (Travel)

WNS Holdings

2 - 7 years

6 - 10 Lacs

Hyderabad Belapur Airoli

Posted:1 hour ago| Platform:

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Skills Required

process training training operations tna tni training programs revenue generation sales training training and development behavioural training training management training learning and development soft skills training mis training need analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining Training documentation Promote behavioral training programs and promote the programs in order to ensure maximum participation Act as a mentor for the team and hold the team together by promoting an environment of learning and team work Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization Qualifications Graduate , Process Training experience Job Location Location - Airoli,Belapur,Hyderabad,Industrial,Mumbai,Thane

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WNS Holdings

www.wns.com

Business Process Management (BPM)

Mumbai

45,000 Employees

347 Jobs

Key People

Keshav Murugesh

CEO
Ameet R. Kakkad

CFO
Rohit S. Sinha

COO
Dinesh S. Satyam

Chief HR Officer

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REF Z Senior Group Manager Process Training (Travel)

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REF Z Senior Group Manager Process Training (Travel)

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