19 Jobs in Airoli

Key Responsibilities: Handle incoming customer inquiries in Bengali , ensuring prompt and accurate responses. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions. Maintain customer satisfaction by providing timely updates and follow-ups. Document all interactions accurately in the CRM system. Escalate unresolved issues to the appropriate departments. Achieve individual performance targets (e.g., call resolution rate, customer satisfaction score). Provide feedback and suggestions to improve customer experience Process Cases as per guidelines of the product Address customer concerns, troubleshoot issues, and offer appropriate solutions Should be proficient in Bengali (Read/Speak).

Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Locations: Chembur, Airoli, Owale Gaon, Navi Mumbai Interested candidates can share their resumes at aishwarya.pednekar@iifl.com

Responsibilities: Responsible for leading and managing preparation of tax reports and overall tax compliance Oversee preparation of data for advance tax calculations, transfer pricing audit, provision of tax calculations, computation of income, deferred tax calculations, tax assessments, income tax return filing, responses to notices received from income tax authorities, tracking compliances on income tax portal and tax MIS reporting Schedule and monitor the tax calendar to ensure timely tax compliances Support resolution of compliance related issues Maintain knowledge of changes in tax regulations and ensure corresponding changes are reflected in financial reporting and tax returns Ensure compliance with all regulations, associated with duties and responsibilities, proper delegation of authorities, and other internal controls (RCM, IFC) Identify, support, and lead Tax improvement initiatives in tandem with the SSC Head and SSC Service Management and Quality Lead to drive operational efficiencies and improved controls Support external audit and internal audit Identify root cause of issues causing incorrect data capture and take appropriate action to resolve Identify risks association with the execution within the business process and escalates / mitigates / resolves as required. Responsible for ensuring the Tax functions produce accurate and compliant data in accordance with KPIs/ SLAs Participate in change management discussion on processes, providing feedback and recommendations, and implementing changes within the team SAP working knowledge. Candidate Requirements: Chartered Accountant having 6+ years of core direct tax exposure preferably from the Real Estate Industry. Sound Knowledge and exposure with analytical and technical exposure, Team management, Multi-tasking capabilities, Adherence to timelines for completion of tasks, Interaction with external / internal auditors and stakeholders Interested Candidates may share their updated resumes on hr11@hectorandstreak.com with following details for further process: Current CTC - Expected CTC - Notice Period - Any offer - Reason for Change -

Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in

Triple A Development: Utilize your expertise in Triple A development to design, develop, and enhance Triple A applications. Strong development experience in Sybase Database. Sound knowledge of the Triple A data model. Good exposure to Triple A architecture: Have a good exposure to Triple A architecture to understand the system's overall structure and functionalities. UNIX shell scripting: Working knowledge of UNIX shell scripting to automate processes and tasks related to Triple A. Actuate e-Reporting Suit: Experience in using Actuate e-Reporting Suit for generating reports Ability to work independently and collaboratively in an onsite-offshore model. Excellent understanding on Investment banking domain. Early joinees are highly preferred

Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Certification in AML compliance, financial crime, or related domain (e.g., CAMS, CFCS). Job Summary: Highly Skilled AML Implementation Consultant with strong expertise in Anti-Money Laundering (AML) solutions and database SQL skills. The ideal candidate will be responsible for implementing, configuring, and supporting AML solutions while providing Level 2 (L2) support to clients. This role requires excellent technical, functional, and client-facing skills to effectively handle AML solution deployment, troubleshooting, and post-implementation support. Key Responsibilities: Implementation & Support: Deploy, configure, and support AML solutions for financial institutions. Technical Expertise: Work with RDBMS (SQL, PL-SQL) for database-related configurations, queries, and troubleshooting. L2 Support: Provide Level 2 (L2) support for AML systems, including incident management, issue resolution, and performance tuning. Client Interaction: Act as a primary point of contact for technical and functional queries from clients. Integration & Customization: Support AML solution integration with banking core systems and third-party applications. Troubleshooting & Debugging: Diagnose and resolve AML system issues efficiently, ensuring compliance with regulatory requirements. Compliance & Regulatory Adherence: Ensure AML solutions align with CBUAE, FATF, and local regulatory guidelines. (Preferred, if he has worked with companies catering to the ME markets) Documentation & Training: Prepare technical documentation and provide training to end-users and stakeholders. Required Skills: AML Expertise: Hands-on experience in AML solution implementation, configuration, and support. Database Proficiency: Strong expertise in SQL, PL-SQL for AML data processing and troubleshooting. Technical Skills: Knowledge of JavaScript/Java technologies is an added advantage. L2 Support Experience: Prior experience in providing Level 2 support for AML or financial compliance systems. Client-Facing Communication: Excellent verbal and written communication skills to engage with clients and stakeholders. Middle East Experience: Previous experience working with Middle Eastern financial institutions is a plus. Languages: Proficiency in English and Hindi is required.

Walking Interview details of following Roles: Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Interview Date : 26 June 2025( Thursday ) Interview Time: 10 to 4 Pm Hr contact: Aishwarya Pednekar || aishwarya.pednekar@iifl.com Interview Venue: Iifl Finance Ltd, Shop No 2, Ground Floor, Bhoj Bhavan, Shivpuri Colony Sion Trombay Road, Chembur, Mumbai-400071 Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Carry Below documents Updated Resume Aadhar card and Pan card Interested candidates can share their resumes at aishwarya.pednekar@iifl.com

We are hiring for OPI Operator (Customer Service Profile) full time. Interested candidates can email resume on Mayura.Joshi@lionbridge.com or WhatsApp Resume on 9152163602. Position Summary: OPI Operator (Customer Service) Exp: 1+ years Location Airoli, Navi Mumbai About the Role: - The OPI Operator will log into our telephony platform, the Voice Portal, and connect inbound customer calls to the appropriate interpreter. When not providing operator support, the team member will assist with tasks such as fulfilling scheduled telephonic requests with the appropriate level of interpreter, sending written confirmations to customer points of contact, assisting with correspondence to interpreters and other tasks as required. Responsibilities: - Provide operator support by connecting inbound customer calls to the appropriate interpreter and assisting with other admin duties such as scheduling interpreters for appointments or assisting with interpreter correspondence. Adhere to performance benchmarks used to measure operator responsiveness. Follow all scripting for operators as set forth by management. Employ excellent customer service and communication skills, clear enunciation, pleasant and professional voice as well as polite forms of expressions. Other duties as assigned. To Be Successful You Will Have: - 1 year + of experience in the language services/call centre industry Must have excellent command of English language and be able to read, write, speak, and understand the language while working on the phone in a fast-paced environment. Ability/willingness to work in some Mumbai holidays if requested. Must be able to attend to multiple tasks in a high-pressure environment and possess an attention to detail. Must be able to work independently with great reliability. Must possess superior customer service skills. Computer literacy including ability to use the Microsoft Office suite, Chrome, Mozilla, and IE Candidate should be able to learn new technology at an accelerated pace. Thank you & Regards, Mayura Joshi Executive - Recruitment Lionbridge

Key Responsibilities: New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining Training documentation Promote behavioral training programs and promote the programs in order to ensure maximum participation Act as a mentor for the team and hold the team together by promoting an environment of learning and team work Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization Qualifications Graduate , Process Training experience Job Location Location - Airoli,Belapur,Hyderabad,Industrial,Mumbai,Thane

We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one 1 year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. Work Experience : - Min 1 yr of experience in the role Job Location : - Building 9, Gigaplex IT Park, Airoli Navi Mumbai

Job Title: HR Head- Female Location: Vashi, Navi Mumbai Industry: Building Material Industry (Manufacturing) Experience: 10 to 15 Years --- Job Summary: We are seeking a proactive and responsible HR Head to oversee human resources functions across our Head Office, factory, and depots. The role involves coordinating HR operations, addressing escalations, supporting employee-management relations, and ensuring seamless functioning Pan-India. --- Key Responsibilities: Act as the central escalation point for any uncertain or critical HR issues across all locations, including factory, depots, and regional offices Address and resolve concerns with sensitivity, confidentiality, and in alignment with company policies Serve as the bridge between employees and senior management to support communication, engagement, and conflict resolution Supervise overall HR processes such as recruitment, onboarding, attendance, documentation, and exit procedures without direct execution Ensure each HR function runs smoothly through efficient team coordination Oversee internal department workflows and identify process gaps or interpersonal challenges Support function heads in managing their teams effectively and fostering accountability Oversee structured hiring for mid to senior roles, coordinating across zones Ensure timely joining and smooth induction of new hires Oversee factory and depot HR-related functioning including discipline, welfare, attendance tracking, and compliance Monitor payroll and compliance activities handled by respective team members or consultants Ensure timely processing and statutory adherence (PF etc.) Guide the HR team in organizing engagement activities, team events, and festive celebrations to build morale and a cohesive culture Ensure accurate and timely HR data updates, dashboards, and reports for management Share ideas and implement practical systems or tools that streamline and improve internal processes in consultation with management Independently manage departmental SOPs and other inter-functional responsibilities with a strong sense of ownership and accountability Demonstrate initiative by taking charge of key operational areas and executing them efficiently without waiting for directions Promote a culture of transparency, continuous improvement, and responsiveness within the HR function Provide coaching and direction to HR team members to support their professional development Participate in organizational development initiatives aligned with long-term business goals --- Requirements: Bachelors or Masters degree in Human Resources or a related field 10 to15 years of relevant experience, preferably in manufacturing or industrial sectors Strong understanding of HR operations, compliance norms, and employee relations Demonstrated ability to manage teams and handle sensitive HR escalations Excellent communication, conflict resolution, and cross-functional coordination skills Ability to oversee multi-location HR functions and drive consistency across zones Self-driven with the ability to handle department-level initiatives and process improvements independently High emotional intelligence with a problem-solving and strategic mindset Proficiency in Microsoft Office and HRMS tools --- Skills: Strategic HR management and planning Conflict resolution and grievance handling Strong leadership and team mentoring abilities Excellent verbal and written communication Employee engagement and retention strategies Process improvement and change management Knowledge of labor laws and statutory compliance Analytical thinking and data-driven decision making Proactive approach and ownership mindset Cross-functional coordination and stakeholder management Working Hours: Monday to Saturday(Saturday Full Day Working) 10:00 AM to 6:00 PM Preferred Candidate : Candidates residing near Navi Mumbai will be preferred. Kindly note: Applicants willing to attend face-to-Face Interview will be Considered.

Location Airoli, Navi Mumbai Responsibilities: Sound communication skill in English Good Team Player or Lead Quick Learner Practical hands-on with good analytical /troubleshooting /debugging skills Good problem-solving skills is a must Domain knowledge of Antimony Laundering /banking /Finance preferable Familiar with SDLC and Agile development methodologiesMandatory skills requiredJAVA 8+, Microservices, Spring, Spring Boot, Angular

Proficient in Salesforce development and customization, with a deep understanding of Apex, Visualforce, and Lightning Web Components (LWC). Proficient in Cloud computing, software architecture, DevOps, networking, programming, APIs, data management, cost optimization, risk management, Apex Programming, Visualforce & Lightning Web Components (LWC):,SOQL & SOSL,Integration Skills,Data Modeling.

Responsibilities Execute the order entry process and manage the order fulfilment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity. Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions. Maintain service levels according to business prioritization. Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions. Also have some knowledge about OTC process, Inco Term & Payment Term. Qualifications Required a bachelors degree. 3 years to 6 years of working experience in similar roles Preferred Skills Problem solving and communication skills Costumer Service and business process acumen Additional notes The ability to accommodate a flexible schedule aligned with international time zones is essential SAP Knowledge. Flexible for Any Shift

ISTQB Certified; Good Testing knowledge (must have); Participate in Test Plan preparation; Preparation of Test Scenarios/Conditions and test cases; Execute Test Cases prepared and identify Issues for Fixes; Review of Test Scenarios/Conditions and test cases and execution done; Monitoring day to day test planning & Test execution in Progress; Defect flow knowledge; Prepare data as per Allocated deliverables requirements; Defect tracking and closure; Good Knowledge on Liability Products (CASA, FD, RD, etc.); Knowledge of TCS Bancs (good to have)

A. Performing daily Health check of Mail & File archival Infra, SMTP journaling check, Replication check, Index backlog. B. Monitoring tasks like pending Archival, Mailbox in archival queue, pending Storage queue, Archival task status. C. Daily routine tasks like Archival task run, Zero archival, PST import, Assigning archive access to others. D. Long term tasks like adding LUNs as required for indexing/archival/Vault store. E. Maintaining and Backing up Vault store F. Compliance tasks like DA search issue, DA search access & export G. Working on issues like Placeholder disconnect fix, Indexing issues, Archival link not working, Mail not retrieving from Outlook H. Disk capacity utilization on all servers application health check I. DR drill EV environment to be run from DR Site B J. Installation of Mail & file archival servers in existing EV Infra wherever applicable. New Projects that will be included in the current scope of engagement: Version upgrades of the current version of Enterprise Vault as and when required once in a year. 2. Installation of Service Pack (SP) on Enterprise Vault server as and when required (E.g. SP1, SP2,etc) Sustenance The Veritas onsite Operations consultants will support the operations of the new technology with the following assumptions:

We are looking for an experienced Project Manager . The role demands expertise in project planning, risk management, budgeting, scheduling, change management, stakeholder engagement, and leading cross-functional teams. The ideal candidate will be responsible for ensuring timely and quality project delivery, proactively identifying and resolving risks, and maintaining clear communication among all stakeholders. Strong leadership, analytical thinking, and adaptability are essential for success in this role. Immediate joiners only.

Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions. Work Experience : - Min 6 months of experience Job Location : - Building 9, Gigaplex IT Park, Airoli Navi Mumbai

JOB SUMMARY: The Senior Architect will lead the design, development, and execution of architectural projects, ensuring they meet aesthetic, functional, and structural requirements. The role involves collaborating with multidisciplinary teams, managing project timelines, and overseeing the integration of advanced building systems while adhering to local building codes, sustainability goals, and client requirements. JOB DESCRIPTION: Lead architectural design from concept to completion, ensuring alignment with client needs and project goals. Coordinate with structural, mechanical, and electrical engineers to integrate all building systems seamlessly. Develop detailed architectural plans, drawings, and 3D models using software like AutoCAD, Revit, or SketchUp. Conduct feasibility studies and prepare design proposals for clients. Ensure designs comply with building codes, zoning laws, and other regulatory standards. Provide expert guidance on material selection, construction techniques, and cost-effective solutions. Review and approve technical drawings, specifications, and cost estimates. Mentor and guide junior architects and engineers, ensuring professional development. Facilitate communication between architects, contractors, and stakeholders. Conduct site inspections to ensure construction aligns with design specifications. Implement quality control measures and resolve technical issues during construction. Integrate sustainable practices into designs, focusing on energy efficiency and environmental impact. Maintain strong relationships with clients, addressing their concerns and ensuring satisfaction. Present design concepts and updates to clients and stakeholders. JOB QUALIFICATIONS & KNOWLEDGE: Bachelors or Masters degree in Architectural Engineering, Architecture, or a related field. Minimum 7-10 years of experience in architectural design related to Oil and Gas. Proficiency in architectural software (e.g., AutoCAD, Revit, BIM tools). Strong understanding of construction materials, methods, and sustainability principles. Excellent problem-solving and analytical skills. Knowledge of building codes, safety regulations, and industry standards. Good communication Abilities. CERTIFICATIONS (PREFERRED): Licensed Professional Engineer (PE) or Registered Architect (RA). KEY COMPETENCIES: Creativity and attention to detail. Strong organizational and multitasking skills. Ability to work under pressure and meet tight deadlines. Collaborative mindset with a focus on teamwork and mentorship. WORKING CONDITIONS: Combination of office and site-based work environments. May require occasional travel to project sites.