Team Leader Skin Clinic

We are seeking an experienced and motivated Team Leader with strong expertise in sales and dermatology/aesthetic clinic operations. The ideal candidate will lead a high-performing team, drive revenue growth, ensure exceptional client experience, and maintain the professional standards of a modern skin clinic. Key Responsibilities Sales Leadership Develop and implement sales strategies to achieve monthly and quarterly targets. Monitor team performance, provide coaching, and support staff in closing sales. Conduct sales training on consultation techniques, product knowledge, and service upselling/cross-selling. Analyze customer needs and recommend appropriate skin treatments and packages. Prepare sales reports and present performance insights to management. Clinic Operations Management Oversee daily clinic workflow, ensuring smooth, efficient, and customer-focused operations. Maintain high standards of hygiene, safety, and compliance with industry regulations. Coordinate with dermatologists, therapists, and front-desk teams to optimize scheduling and service delivery. Manage inventory of skincare products and equipment, ensuring availability and stock accuracy. Resolve operational issues and escalate when necessary. Team Leadership & Development Motivate, mentor, and guide staff toward professional growth and performance improvement. Conduct regular team meetings, performance reviews, and training sessions. Foster a positive, collaborative, and customer-centric clinic culture. Handle staff scheduling, attendance, and conflict resolution. Customer Experience Ensure an exceptional, personalized, and welcoming experience for all clients. Manage customer inquiries, feedback, and complaints with professionalism and empathy. Build and maintain strong client relationships to encourage loyalty and repeat business. Requirements Proven experience as a Team Leader, Sales Supervisor, or Senior Consultant in a skin clinic, aesthetic center, dermatology practice, or beauty industry. Strong sales background with a track record of meeting or exceeding targets. In-depth knowledge of skin treatments, aesthetic procedures, and skincare products. Excellent communication, leadership, and interpersonal skills. Ability to multitask, solve problems, and make quick operational decisions. Professional, customer-focused attitude with strong attention to detail. Preferred Qualifications Certification or training in skincare, aesthetics, or related fields. Experience working with dermatologists, laser technicians, or aesthetic practitioners. Familiarity with CRM systems and clinic management software. What We Offer Competitive salary plus sales incentives. Professional development and training opportunities. A supportive and collaborative working environment. Opportunity to grow within an expanding clinic. If you'd like, I can also create: ✅ A shorter version ✅ A more formal corporate style ✅ A version targeted at a specific country or clinic type Just let me know!You said: