Team Lead

About StudiRoute.com

StudiRoute is a fast-growing SaaS platform revolutionizing international education by connecting students, education consultants, and verified global institutions on one transparent system. We enable faster admissions, better conversions, and scalable growth for our partners across the UK, Australia, and other key destinations.

Role Overview

We are seeking an experienced and results-driven Team Lead – Admissions to manage, mentor, and scale our admissions team. The role involves overseeing end-to-end application processing, ensuring quality, timelines, partner satisfaction, and driving performance through process optimization and leadership.

Key Responsibilities Team Leadership & Management

• Lead, train, and manage a team of Admission Officers
• Allocate applications and monitor daily performance and productivity
• Set targets, KPIs, and SLAs for application processing
• Conduct regular team reviews, training, and performance feedback

Admissions & Operations

• Oversee end-to-end admissions for UK, Australia, and other destinations
• Ensure timely processing of applications, offer letters, CAS/COE
• Handle complex or high-priority student cases
• Maintain compliance with university and country-specific regulations
• Ensure data accuracy and documentation quality on the StudiRoute platform

Partner & Stakeholder Coordination

• Act as the main escalation point for B2B agents and internal teams
• Coordinate with universities and institutional partners
• Work closely with Sales, Product, and Operations teams
• Support agent onboarding and training on admission workflows

Process Improvement & Reporting

• Optimize admission workflows for speed and quality
• Identify bottlenecks and implement scalable solutions
• Track daily/weekly MIS reports and admission performance metrics
• Provide insights to management for improving conversions

Required Skills & Qualifications

• Bachelor’s or Master’s degree (preferred)
• 4–7 years of experience in international admissions or study-abroad consultancy
• Strong expertise in UK admissions (mandatory); Australia preferred
• Proven experience leading or supervising an admissions team
• Excellent communication, coordination, and leadership skills
• Strong problem-solving and decision-making abilities
• Experience working with CRMs or SaaS platforms
• Advanced knowledge of documentation, CAS, COE, and visa processes

Preferred Skills

• Experience in B2B agent management
• Exposure to multiple destinations (Canada, Ireland, Europe)
• Ability to manage high volumes during peak intakes
• Process-driven mindset with a focus on quality and turnaround time

What We Offer

• Leadership role in a fast-scaling EdTech SaaS company
• Opportunity to build and shape admission operations
• Competitive salary with performance incentives
• Career growth into Operations Manager / Head of Admissions
• Collaborative and growth-oriented work culture

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,795.71 - ₹45,349.82 per month

Work Location: In person