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2.0 - 7.0 years

2 - 4 Lacs

Pune

Work from Office

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 years experience in Sales (Preferably for lending products) Excellent communication skills (verbal and written) Should be aware about lending concepts. Should have good interpersonal skills. Self-motivated and a self-starter Should have good knowledge of MS office. Should have good presentation skills. Should have problem solving and decision-making skills

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1.0 - 5.0 years

2 - 3 Lacs

Patna, Bardhaman, Gaya

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Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Janvi.n@theinfinityspace.com. HR Janvi-884 9405064 Perks and benefits Full Time On Roll Medical benefits Career Growth

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1.0 - 5.0 years

2 - 3 Lacs

Kolkata, Jamshedpur, Ranchi

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Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Janvi.n@theinfinityspace.com. HR Janvi-884 9405064 Perks and benefits Full Time On Roll Medical benefits Career Growth

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

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3.0 - 6.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Team Lead - Content Review || 6 Lpa || Hyd || 1 way Cab || Job Summary: We are looking for an experienced Team Lead - Content Review to oversee a team of content moderators responsible for ensuring the safety, accuracy, and appropriateness of user-generated content across our platform. Key Responsibilities: Lead, coach, and mentor a team of content reviewers to meet performance targets and quality benchmarks. Monitor team performance and provide regular feedback and training to ensure high standards of accuracy and efficiency. Review escalated cases and support decision-making on complex or ambiguous content issues. Collaborate with policy, legal, and product teams to stay updated on content moderation guidelines and implement them effectively. Ensure adherence to SLAs, productivity, and quality metrics. Prepare reports, analyze trends, and present performance data to management. Qualifications : 3+ years of experience in content moderation, trust & safety, or a similar field, including at least 1 year in a Team Lead on paper. Excellent communication, organizational, and interpersonal skills. Experience with content moderation tools, ticketing systems, and dashboards Interview Mode : HR, Assessment , Ops Round ( Walkin ) Salary & Benefits: 6 Lpa is Max + Performance incentives + Allowances Opportunities for career growth and internal promotions Shift & Location [ Rotational shifts 5 days Working 2 rotational Weekoff ] - Uppal Location To Apply: Send your resume to Watsup - 8374730176- HR Bhavana or can drop Cv to bhavana.axisservices@gmail.com

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4.0 - 8.0 years

8 - 12 Lacs

Pune

Work from Office

Driving Innovation: Join Us as a Territory Manager at CARS24! What will you drive? Implementing and driving sales strategies to meet or exceed sales targets and goals. Leading, mentoring, and motivating a team of sales representatives to ensure they achieve individual and team objectives. Monitoring and evaluating the performance of team members, providing regular feedback, coaching, and training to enhance their skills and productivity. Building and maintaining strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction and retention. Preparing and presenting regular sales reports and forecasts to senior management, analyzing sales data to identify trends and opportunities for growth. Identifying and implementing process improvements to increase efficiency and effectiveness within the sales team. Collaborating with other departments such as marketing, product development, and customer support to align sales strategies with overall business goals. Keeping abreast of industry trends, market conditions, and competitor activities to inform sales strategies and tactics Who are we looking for? Proven experience in a sales leadership role, with a track record of achieving or exceeding sales targets. Strong leadership and team management skills, with the ability to inspire and motivate a sales team to achieve high performance. Excellent communication and interpersonal skills, with the ability to build relationships with clients, team members, and other stakeholders. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to inform strategic decisions. A customer-centric approach, with a commitment to delivering exceptional customer service and building long-term relationships. The ability to thrive in a fast-paced, dynamic environment, and adapt to changing priorities and business needs. A bachelors degree in business, marketing, or a related field is preferred. If this message catches your eye, consider it a green light from the cosmos. PS - Before you shift gears, make sure we're on the same track by connecting with a CARS24 insider. This could be a Launchpad to your destiny.

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5.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

1- Lead programs aimed at accelerating user acquisition & revenue in the US market. 2-Collaborate with sales, marketing, & ops to launch and scale initiatives. 3- Build, lead, mentor a high-performance team over time. 4- Own weekly business reviews.

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2.0 - 7.0 years

5 - 8 Lacs

Mumbai, Pune

Work from Office

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai, Ahmedabad

Work from Office

We are seeking a skilled SAS Developer Team Lead with strong expertise in SAS Data Integration (DI), SAS Visual Analytics (VA), and SAS Management Console (SMC). The ideal candidate will have hands-on experience in ETL development, data visualization, and metadata management, along with a proven track record of leading technical teams. Experience in delivering projects within the BFSI and Government sectors is essential. Key Responsibilities: Lead and mentor a team of SAS developers to achieve project goals. Design, develop, and optimize ETL workflows using SAS DI Studio. Create and manage interactive dashboards and reports using SAS Visual Analytics (VA). Oversee user roles, libraries, and metadata through SAS Management Console (SMC). Coordinate with clients and internal stakeholders to gather requirements and ensure timely project execution. Conduct code reviews to maintain coding standards and promote best practices. Monitor performance, troubleshoot issues, and ensure data quality and system stability. Qualifications: 3 to 5 years of hands-on experience in SAS DI, VA, and SMC. Strong understanding of data warehousing concepts and ETL design. Experience in BFSI and/or Government projects is a must. Prior experience in leading and mentoring a team. Excellent communication and client-handling skills. Preferred: SAS certifications are an added advantage.

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5.0 - 8.0 years

15 - 20 Lacs

Gurugram

Work from Office

Role Overview Were looking for a dynamic and well-rounded Key Account Manager (KAM) to join our Enterprise team. The ideal candidate will have a strong background in logistics and technology , combined with a data-driven approach to client management and growth. This role demands both strategic thinking and execution skills , as youll be deeply involved in driving new product initiatives as well as account growth through upsell and cross-sell. Key Responsibilities Account Ownership: Manage and grow a portfolio of high-value enterprise clients; serve as the single point of contact for all operational, strategic, and product-related conversations. Client Strategy & Growth: Drive revenue expansion through proactive upsell and cross-sell opportunities by understanding client goals and aligning Shiprocket’s offerings. Product Co-Development: Collaborate with Product, Tech, and Ops teams to contribute to new feature development, solution design, and client-specific customizations. Data-Driven Decision Making: Use Excel/Google Sheets and internal dashboards to analyze shipping performance, identify improvement areas, and generate actionable insights. Performance Monitoring: Track key account metrics including delivery performance, RTO rates, NDR resolutions, and SLA adherence. Issue Resolution: Ensure quick, coordinated resolution of issues by working cross-functionally with internal teams. Client Success: Own client onboarding, training, and long-term success journey to ensure high retention and satisfaction. Key Requirements Experience: 3–6 years in Key Account Management, preferably in logistics, eCommerce, SaaS, or supply chain technology. Domain Expertise: Strong understanding of logistics, last-mile delivery, fulfillment workflows, and shipping technology. Interested folks can share resume at shweta.yadav@shiprocket.com

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5.0 - 10.0 years

3 - 7 Lacs

Chennai

Work from Office

Team Leader –Domestic process Voice Process (Good communication skill) Domain–Inbound Customer Services Experiences : Over all 5 years of experiences and 2+ years of International TL BPO on paper it mandatory Voice Team handling, team Management

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5.0 - 10.0 years

5 - 7 Lacs

Kolkata

Work from Office

Hiring for TL Location-:Kolkata Shift-: US shift Min 1 Yrs Exp as Team Leader in International Voice Process Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to sumit@shadowplacements.com Required Candidate profile Sal Upto 7.5 LPA Experience of International Voice process is mandatory. Chat / Email / Domestic exp will not be considered Shift: Rotational 5 Days Call@9205503253 / 9953262467

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3.0 - 5.0 years

2 - 3 Lacs

Bhilai

Work from Office

We are seeking a skilled and proactive Electrical Maintenance Supervisor to lead our plants electrical maintenance team. The ideal candidate will have hands-on experience with industrial electrical systems in the steel industry, including HT/LT panels, PLCs, VFDs, and motors. This role requires strong leadership, quick decision-making in high-pressure situations, and strict adherence to safety and operational protocols. Key Responsibilities: Supervise and lead a team of electricians and helpers for day-to-day electrical maintenance tasks. Execute preventive, predictive, and breakdown maintenance with minimal downtime. Troubleshoot, diagnose, and resolve electrical faults in panels, motors, transformers, PLC/VFD systems, and lighting/control circuits. Ensure all maintenance activities comply with company policies and statutory safety regulations. Maintain accurate records of maintenance work, breakdown incidents, and spare parts usage. Coordinate with production teams to schedule maintenance without disrupting operations. Train and mentor team members on technical skills, safety practices, and standard operating procedures. Monitor and manage inventory of electrical spare parts and tools; raise requisitions as needed. Identify and implement energy-saving initiatives and system improvements. Generate maintenance reports and ensure timely documentation using computer-based tools. Key Skills and Competencies: Strong leadership and team management abilities. Excellent troubleshooting and fault-detection skills. In-depth knowledge of industrial electrical systems, HT/LT panels, PLCs, VFDs, motors, and plant-level equipment. Hands-on experience in electrical maintenance within the steel or heavy manufacturing industry . Proficiency in using MS Office and maintenance management software. Strong communication, coordination, and documentation skills. Ability to perform under pressure and in fast-paced industrial environments.

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7.0 - 11.0 years

8 - 12 Lacs

Hyderabad

Work from Office

We are looking for Team Leads in SCM Department. Please find the details below. Responsibilities: Provide leadership for client specific Procurement Operations activities. Supervise a team of 15 to 20 resources involved in Procurement Operations, while processing high value/high criticality requests on his/her own. Pre-qualify request by determining quality and completeness of purchase request (PR) based on defined set of rules for complex requests. Obtain and analyze quote/pricing from preferred or contracted supplier and submit for approval. Create Purchase Orders (PO), PO amendments / deletions based on requests. Attempt to resolve outstanding receipt-related issues / open order expediting. Handling queries regarding Invoice / PO Mismatch Addressing the Helpdesk queries regarding PR to PO/ PO amendments in a timely manner Ensure that services are provided within assigned budgets and timelines; take necessary action to address any issues. Verify requisition is accurate and contains updated requirements and information per agreement. Validate approvers and add new approvers if required. Conduct Purchase Requisition quality check: For complex PR / complex categories check PR information against given templates to determine completeness and compliance of PR Provide leadership for client specific Procurement Operations activities. Should have experience in documenting procurement processes in the form of SOPs/DTPs etc. Required Qualifications: Good interpersonal skills (need to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) Ability to negotiate with suppliers. Procurement and analytical background Minimum 8-10 years of relevant experience in PR to PO with minimum 5 years of team management experience User knowledge of database applications (it is not a must) ERP experience is a must. Relevant experience candidates can share the resume on npeddalingannagari@primehealthcare.com / 9154957481

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0.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Sarthee consultancy offering good career prospective in Recruitment Industry. Sarthee consultancy looking for Enthusiastic and extrovert personality who is Proficient in communication and good in presentation skills. Job Locations : - Ahmedabad Company Profile: Sarthee Consultancy as a Pioneer Man Power Consultancy providing Solutions to Business Enterprises. We would like to present ourselves with a reputation, which has strengthened us day to day. At Sarthee Consultancy there is a endless quest for excellence, a deep rooted commitment to the Client in all the areas of our activity. We have set a standard to ensure customer satisfaction and see to it that our clients have the right human resources needed to attain their objective. This we believe has helped us to expand and also to retain our clients. For more details log on to www.sarthee.com Experience :- Fresher / 0.6 Months to 5 years into recruitment Qualification : BE / BTech / MSW / MHRM / MCOM(HR)/ MHRM/ MBA / MSC / MCA Job Responsibilities: Coordinate with Hiring managers and understand the clients requirement. Lead the creation of a recruiting and interviewing plan for each open position. Attracts applicants by placing job advertisements, on Newsgroups and job boards. Handle End to End Recruitment Cycle (sourcing, Screening, Interviewing) and Utilize best sourcing techniques to develop and shortlist candidate pool. Conduct Phone Screens to qualify the candidates & assess their skills as per clients need in terms of candidate's suitability for attitude, academic, experience & communication skills. Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. Keep your candidate in loop and take follow-up for interview coordination to till joining. Formulating interview schedules, filling reports of candidate's status, recording their joining reports, tracking hiring reports, and maintaining resume database To develop a deep understanding of the Staffing / Recruitment Industry processes and the Client Profile. Desired Skill Confident with Excellent in communication, oral & written communication. Powerful skills of persuasion and negotiation. Strong decision-making skills. Possess strong analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team. Should be Multitasking - Juggle multiple projects and tasks simultaneously. WHY Sarthee? "We hire character, train skill" Professional yet friendly environment Right appreciation of the right work at the right time Good open-door policies Immense possibilities of learning and collaboration with technical leaders Ever-ready to embrace disruptive and uncommon ideas

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5.0 - 10.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Hiring for TL Location-:Bangalore Shift-: US shift Min 1 Yrs Exp as Team Leader in International Banking Voice Process Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to sumit@shadowplacements.com Required Candidate profile Sal Upto 8 LPA Experience of International Banking Voice process is mandatory. Chat / Email / Domestic exp will not be considered Shift: Rotational 5 Days Call@9205503253 / 9953262467

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5.0 - 10.0 years

11 - 18 Lacs

Noida

Work from Office

A Product Based IT Organiz. for Oracle Apex Dev. Loc Noida ,Exp - 5Yrs +,Immediate Joiners Preferred,20- 30% hike on last withdrawn Role - Team lead Oracle Apex ,Project Manager Oracle Apex Developer if int arsprocess01@gmail.com or call 9812518196

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai, Ahmedabad

Work from Office

We are looking for a skilled and detail-oriented SAS Developer with 35 years of experience, proficient in SAS Visual Analytics (VA), Visual Investigator (VI), and Data Integration (DI). The candidate will work on high-impact projects for international clients, supporting solutions across business domains such as banking, financial services, and insurance. The ideal candidate should be open to working in international time zones when assigned to remote projects. Key Responsibilities: Develop, enhance, and maintain SAS solutions using SAS VA, SAS VI, and SAS DI. Perform data extraction, transformation, and loading (ETL) processes using SAS DI Studio. Create interactive dashboards and reports using SAS Visual Analytics. Collaborate with business analysts, project managers, and end users to gather requirements and deliver technical solutions. Troubleshoot and optimize existing SAS code and processes for performance and scalability. Ensure data quality and integrity in reporting and analysis tasks. Support deployment, testing, and validation of SAS components. Work independently or as part of a team for global delivery in international client engagements. Follow best practices in documentation, version control, and development standards. Qualifications: 3 to 5 years of hands-on experience in SAS development. Strong experience in SAS VA (Visual Analytics), SAS VI (Visual Investigator), and SAS DI (Data Integration). Good understanding of data warehousing concepts and ETL development. Familiarity with SQL and database platforms like Oracle, Teradata, or SQL Server. Excellent problem-solving skills and attention to detail. Strong communication and client interaction skills. Ability to work in international time zones (e.g., US, UK, or Middle East) when assigned remote projects. Bachelor's degree in Computer Science, Information Systems, or related field. Good to Have: Experience working in banking or credit risk domains. Exposure to cloud-based SAS solutions (e.g., SAS Viya). Remote: Open for international client projects (must be flexible with working hours) Joining: Immediate to 30 days preferred

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2.0 - 4.0 years

3 - 4 Lacs

Pune

Work from Office

Team Leader Back Office Operations (Finance & Banking) Job Summary:We are looking for a highly motivated and experienced Team Leader to manage and coordinate a team of back office executives in our Finance & Banking operations unit . The ideal candidate should possess 2-3 years of relevant experience , with a deep understanding of back-end banking processes such as transaction processing, reconciliation, KYC/AML verification, and data management. Leadership skills, accuracy, and efficiency are key to this role. Key Responsibilities:Supervise and manage daily activities of the back office team in line with SLAs. Allocate tasks, monitor performance, and ensure timely and accurate completion of deliverable. Review team output including data entry, transaction processing, documentation, and compliance checks. Act as the first point of escalation for process-related issues and ensure swift resolutions. Coordinate with and compliance teams for seamless information flow. Ensure adherence to regulatory standards , banking protocols , and internal audit policies. Train, mentor, and motivate team members to enhance productivity and skill-sets. Prepare and present performance reports, productivity dashboards, and MIS to management. Recommend process improvements for greater efficiency and accuracy. Requirements: CriteriaDetailsEducationGraduate in Commerce, Finance, Business Administration or related fields Experience23 years in back office roles, with at least 1 year in a leadership roleIndustry BackgroundPreferred experience in BFSI (Banking, Financial Services, Insurance)Technical SkillsMS Excel (VLOOKUP, Pivot Tables), CRM tools, banking/finance softwareCommunication SkillsStrong written and verbal communicationLeadership SkillsTeam supervision, conflict resolution, performance managementProcess KnowledgeFamiliarity with KYC, NEFT/RTGS processing, reconciliation, MIS reportingSoft SkillsAttention to detail, multitasking, adaptability, and decision-making Benefits: Competitive salary with performance-based incentives. Opportunity to grow into mid-management roles. Learning and development programs to up-skill in financial operations. Exposure to reputed financial clients and platforms. Ideal Candidate Profile:A proactive leader with the ability to guide and develop team members. Prior exposure to back office processes like settlement operations, KYC validation, and ledger maintenance. Strong analytical mindset and ability to manage work under pressure. A solution-oriented individual who is process-driven and client-focused.

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8.0 - 13.0 years

20 - 32 Lacs

Navi Mumbai

Remote

8+ years of professional experience in software development. At least 3-5 years of hands-on experience in Angular for front-end development also reactjs, HTML5, CSS3, and JavaScript (ES6+). At least 5 years of experience with .NET Core for back-end development, C#, and building RESTful APIs. Proven experience in leading and managing development teams, including mentoring junior engineers and driving technical direction. Experience working in an Agile environment, ideally with Scrum or Kanban methodologies. Experience with front-end testing (Jest, Enzyme, React Testing Library) and back-end testing (xUnit, NUnit). Experience with CI/CD pipelines and deployment processes, particularly with Azure DevOps, Jenkins, or similar tools. Cloud: Experience with cloud platforms like Microsoft Azure or AWS is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both written and verbal. Problem-solving mindset with a focus on technical excellence and delivering business value. Ability to manage competing priorities and drive projects to completion.

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

Work from Office

We are looking for minimum 1 year of exp into bpo voice Team Leader With Hindi and good in English speaking skills. For more details contact HR Kavya-9884225545. Role : Team lead Qualification : Diploma/Graduate/Post graduate Need: Min 1+yr of experience as team leader (inbound or outbound BPO experience) Salary : 20k to 30k in hand Languages : English & Hindi + any other regional languages. Note : Work from office Location : Perungudi, Chennai Interested candidates can apply or contact HR Kavya-9884225545. Regards, HR Manager

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1.0 - 6.0 years

3 - 7 Lacs

Kolkata, Pune, Mumbai (All Areas)

Work from Office

TEAM LEADER / ASSISTANT MANAGER / INTERNATIONAL BPO Must Have Exp as a Team Leader for International BPO into Customer Service (Mandate) Must have Worked in to International BPO Location - Kolkata , Pune , Mumbai Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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2.0 - 7.0 years

5 - 7 Lacs

Kolkata, Pune, Bengaluru

Work from Office

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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1.0 - 6.0 years

5 - 8 Lacs

Bengaluru

Remote

Team Lead / Team Leader / TL For International BPO 5 Days Working 24*7 Shift Location - Kolkata / Noida / Bangalore / Mumbai / Gurgaon / Chennai / Hyderabad / Pune Salary:- 5 lpa - 9 LPA Required Candidate profile Must be Graduate. Min. 3 Year overall Experience (1 Year as Team Leader with International BPO) HR Ranjeeta - 8448728507 Email:- dhsteamleader@gmail.com

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3.0 - 5.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for an experienced Team Lead - Content Review to oversee a team of content moderators responsible for ensuring the safety, accuracy, and appropriateness of user-generated content across our platform. The ideal candidate will bring strong leadership skills, a keen eye for detail, and a passion for upholding content integrity and community guidelines. Key Responsibilities: Lead, coach, and mentor a team of content reviewers to meet performance targets and quality benchmarks. Monitor team performance and provide regular feedback and training to ensure high standards of accuracy and efficiency. Review escalated cases and support decision-making on complex or ambiguous content issues. Collaborate with policy, legal, and product teams to stay updated on content moderation guidelines and implement them effectively. Ensure adherence to SLAs, productivity, and quality metrics. Identify areas for process improvement and contribute to the development of content review strategies and best practices. Prepare reports, analyze trends, and present performance data to management. Foster a supportive and resilient team environment, especially in handling sensitive or disturbing content. Qualifications : 3+ years of experience in content moderation, trust & safety, or a similar field, including at least 1 year in a Team Lead on paper. Excellent communication, organizational, and interpersonal skills. Strong analytical and problem-solving abilities. Experience with content moderation tools, ticketing systems, and dashboards Ability to work in high-pressure environments and make quick, thoughtful decisions. Interview Mode : HR, Assessment , Ops Round ( Walkin ) Salary & Benefits: 5 Lpa is Max + Performance incentives + Allowances Opportunities for career growth and internal promotions Shift & Location [ Rotational shifts 5 days Working 2 rotational Weekoff ] - Uppal Location To Apply: Send your resume to Watsup - 8374730176- HR Bhavana or can drop Cv to bhavana.axisservices@gmail.com

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