474 Team Lead Jobs - Page 11

*Knows KPI Attrition , Shrinkage ,CSAT, AHT, SLA Must 1 year as a Team Leader on the paper frm International Customer support voice process then ONLY Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Lead & manage the activities of sales team. Identify business opportunities & Build strong client relationships Implement sales strategies by analyzing market trends Monitor sales targets & team performance Meet & exceed revenue targets Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On roll with HDFC Group Career growth

Lead & manage the activities of sales team. Identify business opportunities & Build strong client relationships Implement sales strategies by analyzing market trends Monitor sales targets & team performance Meet & exceed revenue targets Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On roll with HDFC Group Career growth

Lead and manage the activities of sales team. Identify business opportunities & Build strong client relationships. Implement sales strategies by analyzing market trends. Monitor sales targets & team performance. Meet & exceed revenue targets. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 6354326108 Sr HR Shubham Perks and benefits On roll with HDFC Group Career growth

Lead and manage the activities of sales team. Identify business opportunities & Build strong client relationships. Implement sales strategies by analyzing market trends. Monitor sales targets & team performance. Meet & exceed revenue targets. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 6354326108 Sr HR Shubham Perks and benefits On roll with HDFC Group Career growth

TL- Banking/ Insurance - Support background for Marol/Airoli Graduation is a must 1 year on paper Team Lead experience is a must. Roles and Responsibilities Handling Team of LOBs like Chat or Email or Inbound or Outbound(Customer Support) Be aligned to defined KRA and KPI Thorough understanding of Operations Metric, People Practices (Calculation, of Attrition, Shrinkage, C Sat, NPS, Occupancy, Utilization, Service Level ) Customer service oriented. Should have prior knowledge of customer care processes and techniques. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Green Belt, Lean, Scheduling etc Desired Candidate Profile Should have worked in BPO Minimum 1 years experience as a Team leader in Non Voice/Voice program

Hiring Team Leader with on-paper TL experience in US voice process (Sales ). Excellent communication skills required. Only candidates with current US process experience & under 35 yrs considered. Healthcare, B2B, non-voice & mortgage not suitable.

Designation: Team Leader, Operations Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Graduation in related field with one to three years of relevant experience preferred (Banking – credit card preferred) Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Prior experience in the Credit card domain - preferred. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Call Apoorva 9986600010

HIRING!!! Location- Bangalore Position Overview: We are looking for a results-driven Team Lead for our Outbound Sales team. The ideal candidate will oversee outbound sales efforts, manage a team of sales representatives, and drive the acquisition of new customers, ensuring sales targets are met while maintaining high levels of customer satisfaction. Key Responsibilities: Team Management & Leadership: Lead, train, and motivate a team of outbound sales agents to achieve sales targets. Provide guidance, coaching, and feedback to enhance team performance. Sales Target Achievement: Ensure that the team consistently meets or exceeds sales goals, focusing on card acquisition, cross-selling, and upselling of products and services. Performance Monitoring & Reporting: Track team performance, provide regular updates, and prepare sales reports. Analyze sales metrics to identify areas of improvement and provide actionable insights. Customer Acquisition & Retention: Drive efforts to acquire new customers through outbound sales techniques (e.g., cold calling, follow-ups) while maintaining high-quality customer interactions. Attrition & Shrinkage Control: Monitor team attrition, implement retention strategies, and ensure minimal downtime and shrinkage. Maintain optimal scheduling to maximize productivity. Key Requirements: Experience: 2-4 years of outbound sales experience, with at least 1 years in a leadership role, preferably in the financial services or banking industry. Skills: Strong leadership, communication, and motivational skills. Ability to analyze sales data and performance metrics. Problem-Solving: Strong decision-making abilities and the ability to handle challenging situations effectively. Interested candidates can share their resume to Tripti 6001395054(Whatsapp only)

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Role: Team Lead Location: Novel Tech Park, 46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S. R Extension, Bengaluru, Karnataka 560068 Qualifications: Experience : Managed a customer service team of 15+people as a team leader. Additional Skills: Customer service experience, Education: Graduate Language Proficiency: Hindi, and English Additional Skills: Strong problem-solving skills and proficiency in Excel Salary: 24,000 NTH + 6,000 VP along with PF and ESI Interview Process: Virtual Role & responsibilities

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 years experience in Sales (Preferably for lending products) Excellent communication skills (verbal and written) Should be aware about lending concepts. Should have good interpersonal skills. Self-motivated and a self-starter Should have good knowledge of MS office. Should have good presentation skills. Should have problem solving and decision-making skills

Minimum 8+ yrs of overall experience in OTC - Billing with minimum 1 year of experience as a Lead. Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 8+ yrs of experience in OTC - Billing b) Minimum 1 year exp as Lead Role b) Knowledge of OTC Cycle c) Any Graduate

Dear Candidate, Please find below job description Role :- Oracle EBS Finance Technical Consultant Location :- PAN INDIA Job Description Understanding of Strong EBS Technical for managing and optimizing the financial aspects of Oracle E-Business Suite (EBS). This includes modules like General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Fixed Assets, along with sub-modules such as iExpense, FSG, and ADI.Required skills in areas like PL/SQL, database administration, and understanding of Oracle EBS architecture.Need a deep understanding of financial accounting principles, business processes, and best practices within Oracle EBS.Must have good experience in interfaces and conversions.Must have experience to lead the team and good communication skills Kindly share your resume on whatsapp no (+91 8448403677) Regards Divya Grover

Lead and manage a team of sales executives focused on acquiring new clients Develop and implement effective sales strategies to drive business growth Set targets, monitor performance, and provide regular coaching and feedback to the team Required Candidate profile Must have experience of Team handling in broking industry Interested can share CV on rahul.jani@tradebulls.in or WhatsApp on 8422827224

Job Description : Process Management: Reviewing and approving payroll data for accuracy and completeness. Ensuring compliance with all applicable payroll laws and regulations. Resolving discrepancies and errors in payroll processing. Ensuring accurate and timely filing of tax returns and other relevant documents. Identifying and implementing process improvements to enhance efficiency and accuracy. Customer stakeholder management and adherence to monthly business review. Team Management: Supervising and mentoring team members, providing guidance and support. Motivating and developing team skills to enhance performance and efficiency. Ensuring team members meet deadlines and service level expectations. Qualification : Educational qualification -Bachelor of Commerce Accounts Stream Excellent communication skills both verbal and written Good to have skills : Attention to details Logical ability Communication skills Customer management Time management Team Management Flexible in any shift Key Skills : Total Experience 5 to 9 years Australian Payroll expert Knowledge of standard ERP

Quantity Estimation, BBS, Client Billing, Subcontractor Billing, Reconciliation of RMC & Steel and other consumable materials. Rate analysis of RCC work for (L)& (L+M ). Billing in Item rate contract as per BMC norms. 2. Quantity Estimation, Compilation of working sheets, BOQ preparation. 3. Execution of all the activities and Billing in Item rate Contract. 4. Final bill preparation & certification from Client. Preparation of Final Bill, Preparation of RA Bill, Rate analysis, Escalation & de-escalation of material ,BBS, Reconciliation of Material, Quantity estimating for procurement of Material

We are looking for an innovative Business Analytics - Team Leader to join our growing Mumbai operations base. You will work with a team of well-established operations analysts and will be responsible for generating analytics and insights for India Operations and digital campaign performance reports for high value advertisers. You will work with Business Heads and provide insights for improving operational efficiencies, predict seasonal fluctuations in volumes, identify trend and patterns for informed decision making and red flag areas of opportunity. Responsibilities : Apply statistics and data modelling to gain actionable business insights to drive efficiencies across various functions. Build, develop and maintain data models, reporting systems, data automation, dashboards and reports that support key business decisions. • Communicate and track key performance metrics across departments. Create models and presentations for providing insights on how to improve productivity, better capacity utilization and accurate forecasting. • Work with the existing team of Business Analytics to ensure timely report delivery to onshore and offshore stakeholders. Ensure accuracy of data and deliverables of reporting employees. Help create a culture of data driven decision making within the company Recruit, train and groom analyst level team members. Qualification and Experience: • Bachelors/Masters Degree in Statistics/Analytics, Computer Science or related field. Overall, 7 + years of experience in Business Analytics with 2 to 3 years of experience in managing a team. • Should have exposure to Services Operations. Candidates from BPOs & BFSI verticals will be preferred Exposure to working on Google Analytics/ Website data will be an added advantage Key Competencies and Attributes: Proficient in Microsoft Office Suite, business intelligence tools / software and dashboards like TABLEAU. Strong SQL skills, ability to write/edit/execute queries efficiently involving multiple tables and joins. Good VBA programming skills. Experience and knowledge of statistical modeling techniques. Strong problem-solving, quantitative, and analytical abilities. • Strong written and verbal communication skills. A creative and conceptual thinker with the ability to develop innovative strategies to meet aggressive goals. • Excellent time and project management skills - Creativity, teamwork, and strong attention to detail. Ability to drive and motivate the team to excel. Shift timings 9.30 to 6.30 (Monday to Friday, 1 Saturday will be working) Location – Goregaon

We are looking for a Technical Manager to lead and manage software development teams, oversee project delivery, and ensure high-quality technical execution. The ideal candidate will bridge business goals with technical strategy, manage timelines, and mentor developers. Key Responsibilities: Lead end-to-end technical project delivery. Guide a team of developers across tech stacks (e.g., React, Laravel). Ensure code quality, architecture, and performance standards. Collaborate with stakeholders to define requirements and solutions. Initiate and manage new projects from scratch. Requirements: 10+ years of experience in software development and team leadership. Proficiency in laravel and React JS ( 7+ Years ) Strong project management and communication skills ( 3+ Years ) .

From Financial services/banking Background.must have exp in selling Home Loans,Housing Loans & LAP. Responsible for sourcing business from eligible customer profile as per organization policy. able to understand customers need & explain products. Required Candidate profile Exp in relationship with customers.Good communication skills.Good persuasion & negotiation skills. exp in Leading large team.Must have exp in NBFC & background in Micro LAP ( Loan against Property)

Job Title: Team Leader Telesales (Matrimony Services) Location: Mohan Estate, New Delhi Industry: Matrimony / Matchmaking Services Department: Sales / Telesales Key Responsibilities: Manage, mentor, and motivate a team of telesales executives to achieve daily, weekly, and monthly sales targets. Ensure the team follows call scripts and sales pitches as per the company guidelines. Monitor team performance, track KPIs, and provide regular coaching and feedback. Handle escalated customer queries and provide timely resolutions. Generate reports on team productivity, call conversions, and lead management. Work closely with the Sales Manager to plan and implement telesales strategies. Conduct regular training and skill development sessions for team members. Maintain high levels of customer satisfaction and service quality. Requirements: Graduate in any discipline. 24 years of experience in telesales, with at least 1 year in a team leader role. Experience in the matrimony , BPO , or service-based industries preferred. Excellent communication and interpersonal skills. Strong leadership and team-handling abilities. Proficiency in MS Office and CRM tools. Ability to work under pressure and meet sales targets.

This role is for one of the Weekday's clients Min Experience: 10 years Location: Rajkot, Gujarat JobType: full-time We are seeking an experiencedManager Drivelineto lead a small team and manage multiple projects involving the design and development of driveline components. The ideal candidate will possess strong technical expertise in mechanical systems, particularly in gears, shafts, bearings, and related assemblies, with hands-on proficiency in CAD tools and PLM systems. Requirements Key Responsibilities: Lead a team of 23 engineers and oversee the execution of multiple driveline projects. Manage complete project lifecycle fromplanning to execution in alignment with business timelines and quality standards. Create3D models and 2D drawingsusing Creo, with emphasis on part modeling and detailing. Work extensively withPLM toolssuch as Windchill or Teamcenter for data and design management. UtilizeERP systemslike SAP or Oracle for project coordination and tracking. Conduct and validategear and shaft design calculationsusing tools likeRomaxorKisssoft. Apply advanced knowledge ofGD&Tand performtolerance stack-upanalysis. Develop and reviewDFMEA,DFA, andDFSdocumentation. Understand themanufacturing processes,heat treatment, andmaterial propertiesfor shafts, gears, and other forging or casting components. Optional: Involvement inbelt/chain drive systems,pulleys,sprockets, andbenchmarking/reverse engineeringactivities. Required Skills & Tools: CAD Software:Creo (Part modeling, 3D modeling, 2D drawing) PLM Tools:Windchill or Teamcenter ERP Systems:SAP or Oracle Design Tools:Romax / Kisssoft (for gear & shaft calculations) Strong understanding ofdriveline components gears, shafts, bearings, clutches, brakes, synchronizers, and power flow. Good knowledge ofGD&T, tolerance stack-ups, and mechanical design best practices. Familiarity withforging and casting processesand materials. Team leadership, project management, and cross-functional collaboration. Preferred Skills (Optional): Knowledge ofbelt/chain drive systems,pulleys,sprockets Experience withbenchmarkingorreverse engineering Key Skills: Creo | Windchill | Teamcenter | 3D Modeling | 2D Drafting | Driveline Components | Gear & Shaft Design | Kisssoft | Romax | GD&T | DFMEA | Forging & Casting | Team Leadership

Designation- Team Lead Location- Malad West Shift- 24x7 Rotational Shift ( Including Night Shifts) 5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Customer Service, Customer Support, and Customer Service Management skills Experience in achieving and maintaining high levels of Customer Satisfaction Excellent verbal and written Communication skills Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness. Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices. Collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, team handling, TL responsibilities. Ensure compliance with company policies and procedures while driving business growth through innovative solutions. Interested candidates can connect for further details- Simran Rana- 9137514621

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in to Banking Process (Mandate) Note -Must have worked in Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455