The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision. Eligibility Criteria : - UG/Graduate with 1 -8 Years of International Voice experience only (US/UK) Perks&Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Contact details Raghasudha -9676338009(Call me between Mon-Fri,11am to 6pm) Email Id -raghasudha.varikuppala@copart.com Note - Candidates attended interview in last 3 months are not eligible
The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision. Eligibility Criteria : - UG/Graduate with 1 -8 Years of International Voice experience only (US/UK) Perks&Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Point of Contact -Naidu Pyla Note - Candidates attended interview in last 6 months are not eligible
The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision. Eligibility Criteria : - UG/Graduate with 1-8 Years of International Voice experience only (US/UK) Contact details Naidu Pyla -7997635330 (Whats App msg would be highly appreciated) Email Id -Sanyasinaidu.pyla@copart.com Note - Candidates attended interview in last 6 months are not eligible
Essential Duties and responsibilities: The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Desired Candidate Profile UG/Graduate with 1-8 years of experience in International Voice Process (UK & US) or similar roles. Strong communication skills with excellent verbal fluency in English language. Ability to work on night shifts (24/7) with flexibility to adapt to changing schedules. Proficiency in handling international calling processes, including outbound calls if required. Perks &Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Contact Details: Raghasudha-9676338009(available between Mon-Fri,11am to 6pm) Email ID:raghasudha.varikuppala@copart.com Note: Candidates appeared for Interview in last 90days are not eligible.
Position: Team leader - Operations Title Express is Coparts full-service title program for Sellers who auction their vehicles through Copart. With Title Express, Copart takes responsibility for working with vehicle owners to obtain the required documentation, removing this costly and time-consuming process from the Seller. 1. Take 100% ownership of the process, queue and team members aligned. Should be flexible to work from office in any shift as per the business requirement. 2. As the organization is growing, be adaptive to new challenges / situations that one may encounter day to day. 3. Maintain teams basic hygiene (login, logout & break adherence), attendance and behavior. 4. Help in recruiting team members for the project by being a part of the interview panel. Roles & Responsibilities 1. People Management 2. Take ownership of the workflow and work. 3. Manage a team of 15-20 associates and ensure the team meets the required targets. 4. Be a process expert and support the team by answering their queries in real time. 5. Conduct regular connect to understand the pulse of the team. 6. Manage leaves and ensure shrinkage does not impact the teams productivity. 7. Working in coordination with the other leads to ensure business operations runs smooth. 8. Build a road map for your team members in terms of career growth and ensure employee satisfaction. 9. Effectively communicate with the team understanding change in business dynamics 1. Performance Management 2. Track performance of the team and team members individually identifying areas of opportunities for the process as well as the team. 3. Conduct new hire process training session and coach team members to be experts in the process. 4. Identify areas of opportunities by performing audits and share feedback to the team accordingly. 5. Identify BQs and come up with an action plan to improve their performance. 6. Work closely with the internal teams to identify process improvement opportunities and work together to streamline the process. 1. Business Partner Management 2. Interact with international business partners whenever required, understand the requirements, and manage the team to meet the requirements. 3. Act as a bridge between the team and business partners ensuring smooth flow of information regarding the process. 4. Participate in weekly review and work closely with the Operations Manager to prepare data for MBR and QBR. Desired Candidate Profile: Should be a graduate Should be flexible to work on night shifts and work from office Should have a minimum of 2 years team lead experience on papers Must have handled international voice team Contact Details Contact Person - Naidu Pyla Email -Sanyasinaidu.pyla@copart.com Note - No walk-in interviews will be conducted Note1 -Candidates attended interview will not be eligible to attend again
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