We Are Hiring | Medical Coding TL / SME Radiology & E&M (OP Specialty) Location : Coimbatore Shift : Mid Shift Joining : Immediate Joiners Preferred About the Role: We are looking for an experienced and certified Medical Coding Team Lead / Subject Matter Expert (SME) with a strong background in Radiology and Evaluation & Management (E&M – Outpatient Specialty). The ideal candidate should have hands-on team handling experience, client interaction skills, and strong proficiency in Excel and PowerPoint. Key Responsibilities: Lead and support a team of coders specializing in Radiology and E&M Ensure coding accuracy, compliance, and timely delivery Manage client communication and performance reporting Conduct internal audits and training sessions Prepare reports and presentations using Excel and PowerPoint Requirements : CPC certification is mandatory Experience in Radiology and E&M (OP) coding Team handling and client-facing experience Proficient in MS Excel and PowerPoint Must be available to join immediately Apply Now: Send your resume to roshan.r@kgis.co For more details, contact Roshan R at +91 99942 63810

KGIS hires planogram analyst to work in our client place to develop the planograms for the retail stores. Immediate joiners preferred.Minimum 6+ years of experience, proficiency in space planning tools and BI platforms preferably in an E commerce industry Eligibility to apply : Bachelor's or Master's degree - You should have the certificate in hand Minimum 6+ years of experience, proficiency in space planning tools and BI platforms preferably in an E commerce industry Strong analytical and communication skills Job Role: Develop and deploy planograms Should analyze shelf allocation collaborate with teams, leverage data for insights, track space productivity, and present recommendations. Kindly share your updated resume for further discussion. Contact : Sowmiya.k@kgis.co / Call or Whats App at +91 7695952522

We KGiS, are hiring Senior Process Associate - International Inbound Voice Process. Attractive Salary with Incentives !! Skills: Hands-on Experience in International Voice Process Excellent Communication Prior experience with international calls. Immediate Joiners preferred Flexible to work on the night shift Perks and Benefits 1. Incentive 2. Night shift allowance 3. Annual Bonus 4. Free food & free Cab Interested candidate, kindly share your profile to divya.s@kgis.co or call me on 7339454111

We are KGiS, hiring a Team Lead- International Voice Process & Healthcare (End to End RCM) Job Location- Coimbatore. Looking for a Team Lead with prior experience as a TL/SME in the international voice process. Job Description: Hands-on Experience in International Voice Process/End-to-end RCM Excellent Communication Prior experience in team handling Drive the team, manage, and deliver business demand. Flexible to work the night shift Candidate skills: Hands-on Experience in International Voice Process Hands-on Experience in product sales as Team Lead /end-to-end RCM Flexible to work the night shift Interested, kindly share your resume with divya.s@kgis.co

We KGiS hiring Senior Process Associate - International Inbound Voice Process. Attractive Salary with Incentives !! Location:Coimbatore Skills: Hands on Experience in International Voice Process Excellent Communication Prior experience on international calls. Immediate Joiners preferred Flexible to work in nightshift Perks and Benefits 1.Incentive 2.Night shift allowance 3.Annual Bonus4.Free food & free Cab Interested candidate, kindly share your profile to divya.s@kgis.co or call me on 7339454111 Job Type: Full-time Pay: ₹150,000.00 - ₹402,823.36 per year Benefits: Food provided Health insurance Provident Fund Schedule: Night shift US shift Supplemental Pay: Overtime pay Shift allowance Yearly bonus Experience: International voice process: 1 year (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Requirements: Bachelor's degree or higher in Computer Science, IT, or a related field. 8-10 years of experience in Full-stack development. Proficiency in React Native, Redux, Node.js, no-SQL databases, and AWS (or any other cloud technologies). Proficient with HTML, CSS - Master of Sass, Less, and CSS3 Familiarity with Bootstrap, Material UI Experience working with RESTful APIs. Experience with cloud services, server less architecture, and micro services architecture. Expertise in Data structures and Algorithms. Ability to work independently and collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Prior experience in leading a team is preferred. Must possess exceptional analytical and troubleshooting skills, solution-focused with the ability to understand complex problems and articulate them into simple issues and solutions. Experience in handling customer queries and demonstrating product capabilities. Experience in the Agile SCRUM development process.

Strong working experience on Teamcenter Unified Customization using SOA, extensions, custom handler, utilities, ITK Must be proficient working with Teamcenter Data Modelling and business rules using BMIDE Good understanding of Web Frameworks like Angular / React Js Programming Language: C/C++ development using Visual Studio with strong debugging skills. Configuration experience in Workflow Designer, Change Management, BOM Management, Classification & Classification Admin, Stylesheets, Query, PLMXML, Organization and ACL Exposure to configuration and customization in Active Workspace (AWC), JavaScript programming language. (Minimum 3 years exp. required) Excellent verbal and written communication skills. Problem solving and analytical skills. Role & responsibilities

We are KGiS, hiring a Team Lead- International Voice Process Job Location- Coimbatore. Looking for a Team Lead with prior experience as a TL/SME in the international voice process. Job Description: Hands-on Experience in International Voice Process Excellent Communication Prior experience in team handling Drive the team, manage, and deliver business demand. Flexible to work the night shift Candidate skills: Hands-on Experience in International Voice Process Hands-on Experience in product sales as Team Lead Flexible to work the night shift Interested, kindly share your resume with divya.s@kgis.co

We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command over the language. Good knowledge on concepts of Voice & Accent. Fair knowledge on American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness to travel to Coimbatore /Bangalore on business requirement . Interested Candidate Kindly Share your resume to divya.s@kgis.co / 7339454111

JOB DISCRIPTION Job Title: Domestic Voice Process (Tamil & Malayalam) – Fresher Job Role: Handling inbound and outbound sales (upselling) and customer service. Rotational shifts (no fixed shift). 6-day work week with 1 rotational day off. No government holidays (compensatory off provided). Salary & Benefits: CTC: ₹14,500 (Take-home: ₹14,360, insurance deduction only). They should not worked anywhere or Should not registered with PF OR ESI to get this salary. In this scenario, their salary will be (CTC-14,710, Take home – 11,182) Half-yearly bonus of ₹3,000. Paid training (salary credited in the 3rd month). Leave policy: First 6 months: 1 CL per month 7th–9th month: 1.5 CL per month 10th month–1 year: 2 CLs per month Shift Timings: Male: Rotational shifts between - 6 AM-3 PM / 9 AM-6 PM / 01:30 PM-10:30 PM / 3 PM-12 AM / 12 AM-9 AM 11:30 AM-8 PM Female: 6 AM–3 PM / 9 AM–6 PM / 11:30 AM–8 PM Interesed Kindly come for walkin Interview mention the recruiter name "DIVYA" on top of your resume. Address: KGISL Campus, IT Tower 1, Opp. Holiday Residency, Saravanampatti, Coimbatore – 641035 Job Type: Full-time Pay: ₹14,000.00 - ₹14,500.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Quarterly bonus Work Location: In person

JOB SUMMARY: The Team Leader is primarily responsible for supervision and middle level management of all calling activity in the CRM division. Apart from being responsible for ensuring productivity metrics and quality, he/she is also responsible for the individual teams contribution towards achieving company goals and objectives. The Team Leader is also responsible for handling escalations as well as handling calls to meet the client and/or internal SLAs of the programs. JOB DESCRIPTION • Supervise assigned team members and ensure client deliverables are met within the established timelines • Responsible for ensuring productivity targets (Daily/Weekly/Monthly/Quarterly/Yearly) are achieved • Create and maintain daily incident reports for all possible scenarios based on historical trends • Conduct daily team meetings, pre and/or post shift • Train, coach, and mentor associates per process requirements • Handle escalation calls on an as needed basis and help associates to learn on-the-job • Remote monitor and side jack with associates to provide real-time coaching and mentoring • Conduct constant 1:1 meetings with associates to provide feedback and motivation • Conduct constant group review meetings to discuss team performance and areas of opportunities and improvement • Maintain and conduct monthly performance review sessions with all associates • Initiate ‘Performance Improvement Plan’ for associates where necessary and provide necessary guidance and coaching to help associates come out of PIP • Do daily call audits to figure out real-time opportunities for areas of improvement • Recognize top performers in the team and assign additional responsibilities to such individuals • Manage attrition by developing a good, positive working relationship with the associates • Groom associates to become Team Leaders and continually provide them opportunities for learning new skills • Be accessible and transparent with all associates • Actively participate in team meetings with constructive feedback and suggestions • Facilitate & contribute in the training process towards continuous education programs • Track individual effort/output and provide feedback wherever necessary to the team towards constant improvement. • Provide necessary on-the-floor training to team as deemed necessary • Contribute in developing tools for efficient production management • Ensure safe handling of systems and equipment provided • Exercise tact, patience and professionalism at all times in responding to customers, regardless of issue or customer demeanor. • Ensure accurate collection of data from the customer in order to simplify verification procedures • Ensure building up of a good image for the company by following proper work ethics • Be a role model worthy of emulation by doing the right things in the right way RESPONSIBILITY & AUTHORITY 1. Responsible For: Achieving individual and team targets. 2. Supervision Given: Will have to groom and manage a team of associates. 3. Supervision Required: Shall report to the Process Manager. Candidates should be willing to work in A sales process Continuous night shifts Rotational shift timings Rotational weekly offs

Role & responsibilities : US INBOUND VOICE PROCESS Preferred candidate profile : US INBOUND VOICE PROCESS EXP - MANDATORY Perks and benefits : 2 WAYS CAB, DINNER, LOYALTY BONUS, NIGHT SHIFT ALLOWANCE

Job Description Designation: Voice and accent trainer Eligibility Experience: 2-5 years as V&A trainer Responsibilities • Deliver sessions for new hires to enhance their communication skills • Liaise with managers to determine training needs and schedule training sessions • Prepare educational material such as Training content, training handouts, videos etc. • Conduct TNA to identify areas of improvement • Monitor employee performance and measure ROI • Conduct seminars, workshops, individual training sessions, class room training, online training and E learning. • Maintain attendance and other records Requirements • Excellent communication skills • Well versed in VNA training methodologies • Proven experience as corporate trainer • Ability to handle and schedule batches of 40-50 trainees • Ability to handle conversion of 90% and above • Ability to reduce the attrition in training • Prior experience from BPO or International voice and communication training. • Exposure to sales training. • Good knowledge of USA culture and UK culture • Good knowledge of latest training methodologies and techniques • Excellent communication, presentation and public speaking skills • Organizational and time management abilities • Critical thinking and decision making • Psychometric testing tools and usage of free online tools • Conduct Personality development courses Certifications: (Will be and added advantage) • Certification in TTT (train the trainer), Feedback mechanism, adult learning, Adult psychology • Ability to use ADDIE model and good understanding of ADDIE model • Understanding of continuous learning implementation • IELTS grade 8 and above • British council certified or equivalent

JOB SUMMARY: The Team Leader is primarily responsible for supervision and middle level management of all calling activity in the CRM division. Apart from being responsible for ensuring productivity metrics and quality, he/she is also responsible for the individual teams contribution towards achieving company goals and objectives. The Team Leader is also responsible for handling escalations as well as handling calls to meet the client and/or internal SLAs of the programs. JOB DESCRIPTION • Supervise assigned team members and ensure client deliverables are met within the established timelines • Responsible for ensuring productivity targets (Daily/Weekly/Monthly/Quarterly/Yearly) are achieved • Create and maintain daily incident reports for all possible scenarios based on historical trends • Conduct daily team meetings, pre and/or post shift • Train, coach, and mentor associates per process requirements • Handle escalation calls on an as needed basis and help associates to learn on-the-job • Remote monitor and side jack with associates to provide real-time coaching and mentoring • Conduct constant 1:1 meetings with associates to provide feedback and motivation • Conduct constant group review meetings to discuss team performance and areas of opportunities and improvement • Maintain and conduct monthly performance review sessions with all associates • Initiate ‘Performance Improvement Plan’ for associates where necessary and provide necessary guidance and coaching to help associates come out of PIP • Do daily call audits to figure out real-time opportunities for areas of improvement • Recognize top performers in the team and assign additional responsibilities to such individuals • Manage attrition by developing a good, positive working relationship with the associates • Groom associates to become Team Leaders and continually provide them opportunities for learning new skills • Be accessible and transparent with all associates • Actively participate in team meetings with constructive feedback and suggestions • Facilitate & contribute in the training process towards continuous education programs • Track individual effort/output and provide feedback wherever necessary to the team towards constant improvement. • Provide necessary on-the-floor training to team as deemed necessary • Contribute in developing tools for efficient production management • Ensure safe handling of systems and equipment provided • Exercise tact, patience and professionalism at all times in responding to customers, regardless of issue or customer demeanor. • Ensure accurate collection of data from the customer in order to simplify verification procedures • Ensure building up of a good image for the company by following proper work ethics • Be a role model worthy of emulation by doing the right things in the right way RESPONSIBILITY & AUTHORITY 1. Responsible For: Achieving individual and team targets. 2. Supervision Given: Will have to groom and manage a team of associates. 3. Supervision Required: Shall report to the Process Manager. Candidates should be willing to work in A sales process Continuous night shifts Rotational shift timings Rotational weekly offs