Team Lead

Company Description

Epiq India, based in Chennai, India, is a boutique firm known for delivering exceptional IT solutions. Since 2009, we have been driving digital transformation with our expertise in talent management, software services, and cybersecurity, empowering businesses to thrive in the digital age. Our skilled professionals provide transformative solutions backed by professionalism, transparency, and business integrity. Epiq India is proud to be awarded the Best IT & Cybersecurity Recruitment Consulting Company in Tamil Nadu at the TN Business Iconic Awards 2024.

Roles & Responsibilities

·        Assist in coordinating and supporting sales operations activities to ensure seamless collaboration across departments and alignment with business objectives.

·        Contribute to identifying areas for operational improvement and assist in implementing strategies to optimize processes, streamline workflows, and enhance efficiency.

·        Act as a support liaison between teams, including leadership, sales, marketing, finance, and project teams, fostering effective communication and collaboration under guidance.

·        Support the allocation and management of inventory, such as laptops and other business assets, ensuring accurate tracking and proper utilization.

·        Assist in facility and workspace management tasks, helping to address issues and contributing to timely resolutions with supervision.

·        Participate in on boarding processes for new team members by assisting with asset allocation, ID provisioning, and familiarizing them with their roles.

·        Help address operational challenges by supporting problem-solving efforts and implementing solutions as directed by supervisors.

·        Contribute to maintaining accurate documentation of operational activities, ensuring compliance with internal policies and industry regulations.

·        Assist in building and maintaining positive relationships with internal and external stakeholders, including clients, vendors, and team members, to support operational goals and smooth execution.

Experience, skills, education

·        Must have bachelor’s degree (only candidates passed out in year 2022 and later can apply)

·        years’ experience in supporting the Sales/General Operations.

·        Must have an analytical and problem-solving mindset, with an outcome-oriented attitude.

·        Exceptional teamwork, interpersonal, communication, and organizational skills.

·        The ability to independently, proactively, and effectively prioritize and manage multiple tasks.

·        A high level of motivation, adaptability, curiosity, and the capability to deal with pressure positively.

·        The ability to consistently project a friendly, upbeat, professional attitude and image.

·        Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint with specific expertise with Excel reporting, pivot tables, etc.

·        Ability to facilitate and participate in client / partner meetings or events.

·        Verbal and written fluency in English is mandatory.

Location

·        The role location is Chennai.

·        Ability and willingness to travel will be essential.

Remuneration:

Screening Questions:

·        Have you graduated in after 2022?

·        Are you willing to relocate to Chennai (onsite)?