Team Lead-DSC

This is NewCold

NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.

NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media.

Position Summary: The Team Leader

Operations Support will play a pivotal role in overseeing the daily operations of the Operations Support team, which includes Stock Control Specialists and Data Analysts. This role is responsible for ensuring the smooth and efficient functioning of the team, providing guidance and support, and driving continuous improvement initiatives. The Team Leader will report directly to the Head of DSC and will be based in Bengaluru, India and will work closely with the team in Breda and provide them with the needed reports and analyses.

Key Responsibilities:

Team Leadership and Management:

• Lead and manage a team consisting of Stock Control Specialists and Data Analysts.

• Provide guidance, mentorship, and support to team members to ensure high performance and

professional growth.

• Conduct regular team meetings to review performance, address issues, and plan for upcoming tasks

and projects.

• Foster a collaborative and positive team environment.

Operational Oversight:

• Oversee the daily operations of the team, ensuring timely and accurate completion of tasks.

• Monitor key operational metrics and performance indicators to identify areas for improvement.

• Ensure alignment between the team's activities and the overall goals of the Decision Support Center (DSC) team.

Data Reporting and Analysis:

• Review and approve daily, weekly, and monthly reports generated by the Data Analysts.

• Ensure the accuracy and relevance of data reports and analyses.

• Provide insights and recommendations based on data analysis to support decision-making.

Process Improvement and Automation:

• Identify opportunities for process improvement and automation within the team's operations.

• Collaborate with team members to develop and implement automation solutions to streamline

reporting and data analysis tasks.

• Continuously evaluate current processes and recommend optimizations to enhance efficiency and accuracy.

Inventory and Stock Control:

• Oversee the activities of the Stock Control Specialists to ensure inventory accuracy and full

traceability.

• Review system-generated stock reports and reconciliation reports to ensure data accuracy.

• Coordinate regular stock audits and cycle counts to maintain inventory accuracy.

• Flag stock-related issues to the sites directly for resolution.

Customer Interaction and Support:

• Ensure timely and effective communication with customers regarding inventory status and

performance.

Skills and Qualifications:

• Strong analytical and reporting skills, including statistical analysis and statistical process control.

• Proficiency in tools such as Excel and data visualization platforms like business intelligence.

• Experience in developing automation tools for reporting and data analysis tasks.

• Excellent communication skills, capable of summarizing complex data into clear, actionable

insights.

• Ability to work collaboratively in a fast-paced, team-oriented environment and deliver time-sensitive reports and analyses under tight deadlines to stakeholders in multiple time zones.

• Proven leadership and team management experience.

• Strong knowledge of continuous improvement and lean methodologies, including leading daily

stand-ups, initiating Kaizen events, and utilizing A3 problem-solving techniques