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Team Lead @B2B Sales

Shining Stars Institution & travels

3 - 8 years

5 - 7 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

b2b sales team leader hindi bpo attrition control team handling telesales kpi tat sla shrinkage shrinkage control aht attrition lead generation cold calling business development kra csat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseekers

Greetings from Shining Stars

Job Title:

Location:

Experience Required:

3 - 5 Years

B2B Sales Experience is Mandatory

Education:

Package : 07LPA CTC (Hike upon last drawn)

Languages:

Key Responsibilities

Lead and manage a team to achieve KPIs.
Ensure smooth workflow and operational efficiency.
Handle customer/process escalations with ownership.
Conduct coaching, feedback, and performance reviews.
Monitor key metrics: Attrition, Shrinkage, AHT, Quality.
Maintain reports, dashboards, and trackers.
Drive continuous improvement and SLA adherence
.

How to apply

Interested candidates can share their updated resume at

Best Regards,

Executive - HR

Vahida Khan

Shining Stars ITPL

#NaukriJobs #JobOpening #ApplyNow #BangaloreHiring #HiringNow #TeamLeaderRole #ImmediateJoiners #LeadershipSkills #TeamHandling #ExcelSkills #MetricManagement #PeopleManagement #EcommerceProcess #BPOJobs #TeamLeaderJobs #OperationsHiring #BangaloreJobs

#sales #b2b #Escalation #teamlead

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