Tax - Pega Senior System Architect - Hyderabad

Consultant – Global Employer Services Technology Center (GESTC) – Pega Senior System Architect / Pega Business System Architect

Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India.

We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.

We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC).

Job purpose

In this role, you will work closely with one of our Product Managers to deliver critical product capabilities, and business objectives objectives. You will assist the Product Manager to build and refine the product backlog by combining your Pega expertise with knowledge of our processes. You will propose solutions that promote reusability and ease of maintenance.

You are expected to collaborate with an engineering team consisting of Pega experts and ensure that the output meets quality standards. Additionally, you will oversee the configurational changes made by Citizen Developers through App Studio.

You are also expected to provide application support (Tier-2) to resolve issues related to our applications. Our applications are used by multiple member-firms of Deloitte to deliver Global Employer Services to clients; therefore, the successful candidate must possess strong client service and communication skills, as well as the ability to deliver projects on time within a dynamic team environment.

The candidate will receive training on existing tools, technologies, and business processes.

Key job responsibilities:

• Collaborate with the Product Manager to develop and refine the Product Backlog to align with Project Objectives.
• Write and review Acceptance Criteria to ensure business objectives are captured.
• Support the development of Proof of Concepts (POCs) and solutions addressing critical business problems using Pega design principles.
• Write and review test cases to thoroughly capture output.
• Participate in Product Demos to evaluate business value and engineering quality.
• Participate in retrospectives to address key challenges across POD teams, to ensure timely delivery of iteration deliverables.
• Collaborate with cross-functional teams for Tier 2 support to triage technical issues.
• Debug, identify root causes, and assist in resolving technical issues for product support.
• Support Process Configurations through App/Dev Studio to meet business requests.

Education/Background:

Key skills desired Must have:

• 6+ years of application development experience with a minimum of 4+ years as a Certified Systems Architect (SSA) in Pega.
• Should have hands on the latest Pega Features on v8.X and/or Infinity 23/24.
• Should have strong hands-on experience in using Data pages, Dataflows, Flows, Flow Actions, Views, Activities, Service level agreement, Connectors, Service rules. etc.
• Good knowledge of Pega App Studio OOTB Capabilities
• Participating in the development of end-to-end applications following Pega Infinity guidelines, Deloitte standards, and proven design patterns.
• Responsibilities include designing enterprise applications using Pega Infinity.
• Should have knowledge of Pega DX-API’s and Constellation UI.
• Having exposure in debugging & resolving performance issues in Pega (leveraging Admin Studio, Key Alerts & Exceptions, PDC/AES).
• Should have good hands-on experience in Case Management, User Interface, Authentication & Authorization concepts
• Knowledge of RDMS- MSSQL, PostgreSQL.

• Nice to have knowledge on process AI, Decisioning and Process Mining.
• Nice to have hands on Pega GenAI capabilities like Blueprint.
• Pega Lead System Architect, or Senior System Architect Certification.
• Experience of integrations (SOAP, Kafka, REST, JMS Listener, Data Flow etc.) and its exception handling.
• Knowledge of Pega Test Automation kit and Pega Deployment Manager.
• Experience of working with AWS and dotNet technologies.