Talent Acquisition Associate

About Urban Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their homes and at a time of their choosing. We promise our customers a high quality, standardized, and reliable service experience. To fulfil this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Key Responsibilities

• Drive

  full‑cycle recruitment

  : engage with hiring managers, source candidates, manage interviews, negotiate offers, and oversee pre‑onboarding communication
• Build and maintain

  talent pipelines

  through diverse channels: LinkedIn, job boards, referrals, networking, events, and passive candidates
• Conduct

  rigorous screening

  (resume reviews, phone, and technical interviews), assess fit using competency-based criteria
• Partner with

  stakeholders

  (hiring managers, HR, business leaders) to align on priorities, manage expectations, and provide regular status updates
• Lead

  offer management

  : articulate compensation packages, negotiate terms, manage counteroffers, and ensure acceptance
• Own

  candidate experience

  from first touchpoint through join date: proactive communication, feedback sharing, smooth transitions, and engagement initiatives

Skills & Qualifications

• Hands-on experience in full‑lifecycle hiring (sourcing, screening, interviews, offers) at high-growth or high‑performance firms

• Strong sourcing skills

  : sourcing passive talent and creative outreach strategies

• Screening and assessment

  : experienced in structured screening, behavioural & competency-based evaluation
• Excellent

  communication and negotiation

  capability for offers and stakeholder interaction

• Stakeholder management

  : ability to influence, align and collaborate with multiple internal partners
• Data-driven mindset: proficiency in ATS, recruitment dashboards, and reporting & analytics

• Problem-solving aptitude

  : design creative sourcing solutions, agile process thinking, attention to detail

• Project execution

  : aptitude to run hiring-related initiatives, manage timelines and drive results