Software Development Engineer II - Fulfilment

Job Description

About Urban Company - Urban Company is a tech-enabled home services marketplace. Customers use our platform to book a wide range of services—such as beauty treatments, haircuts, cleaning, plumbing, carpentry, appliance repair, and painting—delivered in the comfort of their homes at a time of their choosing. We promise a high-quality, standardized, and reliable service experience. About the Fulfilment Team - The Fulfilment team at Urban Company is responsible for ensuring that every customer gets the right service at the right time through three core areas:Planning and Shaping: Efficiently plan supply to meet the forecasted customer demand and also shape this demand to meet business goalsCapacity Management: Managing the time of partners and calculating the availability of UC services for a given time, customer location, business category and skills requiredAllocation and Recovery: Assigning the most suitable partner for each job, while maintaining fairness in earnings. Preserving customer experience in case of no-shows, cancellations, or partner unavailability About the Role - We are looking for experienced Software Development Engineers (SDE-2) to join our Fulfilment team. You will work on complex engineering challenges that directly impact customer experience and operational efficiency. ResponsibilitiesDesign and build scalable, high-performance systems and services.Develop and optimize intelligent algorithms for capacity planning and allocation.Own end-to-end features—from ideation to deployment—across a modern tech stack.Help define team's best practices, code quality and architecture.Collaborate cross-functionally with Product, Analytics, and Data Science teams. What Are We Looking For?Experience: 3–4 years of experience building large-scale Back end applications or products.Technical Strength: Strong foundation in data structures, algorithms, and system design.Tech Stack: Proficiency in one or more of UC’s tech stack technologies — Node.js, MongoDB, Kafka, or Elasticsearch — is a plus.Mindset: Bias for action, end-to-end ownership, and comfort with ambiguity.Team Player: Ability to work collaboratively with diverse teams and stakeholders. Why You Should Join UsAt Urban Company, you’ll be part of a fast-growing, dynamic team that’s making an impact in an ever-evolving industry. You’ll have the opportunity to drive meaningful change and contribute to shaping our organizational culture, while working alongside passionate colleagues in an innovative environment.