SYSTEMS ADMINISTRATOR, TECHNOLOGY SERVICES

1 - 3 years

0 Lacs

Posted:5 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Summary...What you'll do...

About Team

We as The

Associate Experience and Digital Transformation (AEDT)

team manages the Asset Management for the organization. We support a large heterogenous enterprise environment that caters Laptop, Desktop, Peripherals, Consumables, Network equipment’s, AV equipment’s, Server equipment’s, etc. based on requirement. We achieve this while maintaining a high level of operational excellence and the highest standards of ethics, integrity, transparency and respect for others.Walmart’s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.

What You Will Do

  • As an IT asset management analyst for Associate Experience and Digital Transformation (AEDT) team, your responsibilities include but not limited to:
  • Performing annual fixed asset audit verification
  • Managing compliance related to both SEZ and non-SEZ units
  • Capture and update AMC/Warranty support status of all assets
  • New hire/Loaner laptop allocation, shipment initiating and tracking
  • Exit user laptop reverse shipment initiating and tracking
  • Perform daily updates on inventory for allocated assets & movement assets
  • Fulfill hardware asset movement request as per defined process
  • Weekly validation of assets in inventory using daily asset check list
  • Repair faulty asset timely basis by coordinating with respective EOM
  • Proactively identify and replace EOL assets.
  • Conduct periodic internal and external audit as per the defined process using FAR
  • Publish and share asset reports with IT and leadership team

What You Will Bring

1 - 3 Years of previous experience in IT Asset Management Excellent communications skills (Verbal and Written) Knowledge on ITIL Framework and Terminologies Demonstrated problem solving capabilities Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner Flexible and Open to working in a rotating shift Self-motivated achiever who gains satisfaction from providing excellent customer service Excellent organizational skills Continually develops and maintains asset management skills to ensure high quality levels of support for end users. Hands-on industry standard ITAM tools and well versed with MS office ServiceNow Teams and Outlook Operation level experience Inventory management tool

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
1 year's experience in both software and hardware troubleshooting., 1 year's experience in technical support operations, account management, or customer support.

Primary Location...

3Rd Floor, B, Block, Tecci Park, 173, Old Mahabalipuram Road, Sholinganallur , India R-2261277

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