4659 Synthesize Jobs - Page 22

Overview The growing complexity of service scope and significant transformation agenda driven by People Experience & Operations (PEO) requires a holistic and fully integrated approach to operational & service excellence. This critical role will provide strategic and global leadership across multiple disciplines to ensure the transition, launch, continuous improvement and measurement of high quality location agnostic employee services that are easy to use and value adding for PEP associates. The role will integrate the functional components of service initiation and management (including channel architecture, lifecycle management, knowledge management, service measurement, quality standards & Ways of working) as well as RPA (including automation prioritization, demand management), delivery team onboarding and capbability building (strategy and framework), and service standards execution. The role will also play a key role in delivery and cross-functional coordination for Merger, Acquisition, Joint Venture & Divest activities to ensure value delivery. The role will interact and manage a broad group of stakeholders and be required to make and influence significant operational decisions across a complex delivery landscape, resolving trade-offs and driving performance directly and through others. As a member of the PEO Leadership Team, this role will lead a diverse global team and provide functional and cross functional thought leadership within PEO and the broader Strategy & Transformation (S&T) function. Responsibilities Service Design & Transition Management : Lead all components for People Function, including: Fully accountable for Service lifecycle management (initiation, design, transition, run, eliminate) Fully accountable for planning and execution of the Global Capability Centers 2.0 transitions and service contracting, including transition process, Knowledge Capture, Knowledge Transfer, go live, stabilization and transition to Business as usual operations. Responsible for governance, report out and business case realization/risk management. Channel strategy definition, UX optimization across HR service portfolio Service catalog management in alignment with Enterprise Service Management standards Developing and implementing HR service delivery standards and practices including customer contact framework, channel strategy, tiered service delivery model, and escalation management process Implementing customer experience evaluation and design principles and developing a framework to integrate throughout the service management lifecycle Establishing a self-service strategy and partnering with key stakeholders to drive change management throughout PepsiCo Service Enablement & Management technology e.g. myServices, EC (Manager Self Service /Employee Self Service) Functional owner accountable for demand management and prioritization, final functional requirements across HR Ops E2E service portfolio, functional solution architecture and contracting with specific delivery organizations, project tracking and implementation planning Responsible (SpoC) for integrating UX across the service portfolio and resolving tensions across the service landscape, solution architecture and delivery partners Accountable for design and requirements, delivery and deployment sprints in alignment with technical release management schedule Developing and managing the Service Delivery Technology demand management framework, including intake, prioritization, development, and implementation of requests, in partnership with ServiceNow Product Team, Enterprise Service Management, and IT Providing consultation throughout the HR organization on ServiceNow capabilities, configuration, project planning/timeline, and costs Performance Management Design, implement, measure and continuously improve HR Service delivery team standards (quality standards) practices and Ways of working; implement audit across Global Capability Centers (GCCs) ; corrective actions Ensure consistent service measurement and performance reporting, scorecard, CSAT, insights, including value realization, EEx, efficiency and effectiveness measurement Design and implement service standards in alignment with overall Digital Employee Experience (DEEx) objectives Skills identification and training requirements Continuous Process Improvement & Innovation Provide functional leadership to Process Champions including quality standards, resource deployment and prioritization across service portfolio, process mining to maximize value and impact Drive standard process documentation and governance within HR Process landscape in alignment with S&T PEX and Global Process Owners Lead HR CI ideation and prioritization process, evaluating and prioritizing improvement opportunities through a data-driven governance process; manage and measure CI portfolio and drive overall value realization Provide leadership to integrated digitization agenda; resolve tensions across HR portfolio and ensure best fit digital solutions based on long-term cost/benefit e.g. E2E digital product, vs local low code, no code Swiftly implement global continuous improvements solutions, including process improvement and automation, working collaboratively with key stakeholders Drive a culture of continuous improvement throughout the function by being a focal point for continuous improvement activities and ultimately recognized as a visible leader in this area Process Design and Governance Implementing a strategy for planning and implementing process improvement, operating model optimization, and integration initiatives, including employee experience application Driving the organization’s transformation to an end-to-end process solutions culture to allow greater customer focus and fuel new innovations Establishing ongoing process management and ownership for integrated solutions, building KPIs in the areas of process, cost and people for ongoing governance, and continuous improvements for end-to-end solutions Leading cross-functional teams to assess current processes, identifying disconnects/failures, and developing solutions with a focus on improving customer experience, simplification, and standardization to drive automation DEEx Insights & Analyses Lead HR Voice of Customer (VoC) strategy & cross service insights; synthesize data from disparate sources to generate insights and design interventions that increase productivity and enhance employee service experience Review request/case management processes, practices and behaviors to drive efficiency and increase customer satisfaction across the HROps service portfolio and tool set Catalog and maintain customer profiles/personas as part of strategy management; maintain engaged user council Audit & Risk Management Act as primary liaison with Corp Audit - coordinating internal audits, evaluation of findings and resolution of recommendation Ensure compliance with SOX requirements for internal processes Ensure vendor SOX compliance reporting and follow up Mergers, Acquisitions, Divestments (MAD) Accountable for end to end approaches to deliver successful execution of HR operational components of mergers, acquisitions, divestments (including EC, myP&D, myLearning, iCIMS, GCC/Alight) while balancing the specific commercial, organizational and regulatory requirements. SPoA for coordinate of integration related work across People, Payroll and S&T teams responsible (i.e., HRBPs, Global/Region People Operations, TR COE, Talent Management) to ensure the project work is delivered, and dependencies and risks managed. Codify and continuously improve the “MAD Playbook” pulling together current best practices into a single approach which can be applied to future MAD activities, and continue to develop the approach to include operational best practices, standards, and principles to address non-standard business requirements Qualifications 15+ years of experience in HR service delivery/GBS environments Experience with global service/process design, governance, measurement and continuous improvement Strong knowledge of process capture and optimization Detailed knowledge and experience with RPA and AI technology and architecture Deep experience with ServiceNow or similar enterprise case management platforms Deep experience with global channel strategy and UX optimization Experience in broad portfolio management roles and implementing significant projects (scope, scale, complexity, $$) Experience in driving change, including visioning, case for change, building integrated plans, excellent stakeholder management at all levels. Demonstrated confident and positive leadership including the ability to focus on the big picture, manage multiple sub-functions to create a holistic and effective strategy, and influence up and down the organization to solve problems The ‘Internal Reporting Procedure’ for making reports of violations of the law and taking follow-up action in terms of the Law on Whistleblower Protection of June 14, 2024 is available at www.pepsicopoland.com under the Contact/Career tab.

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for market & competitor benchmarking, preparing dashboard & reporting of Key metrics (both internal and external), forecasting & market sizing, data & analysis and SPOC from marketing for RBI related implementation, Board, Investor and cross functional activities. Work directly with CS&MO and his direct team. Role Accountability 1.Keep abreast of the changing payment landscape and provide strategic insights to CS&MO 2 Keep track of all external reports and information thru all channels Keep track of all external and consumer trends on overall basis to ensure that organization is aligned to the same Ensure synopsis of the same as relevant to the Company Ensure subscription if required to all relevant information Prepare reports from external information Ensure information dissemination at all relevant mechanisms Measures of Success Track all trends and back with data Update senior management of the same Consumer trends and External data benchmarking quality Technical Skills / Experience / Certifications Functional Skills and Understanding nuance of payments landscape Ability to collate and synthesize information High level of expertise with presentation skills & data Ability to work with external parties for information collection Competencies critical to the role Planning & Organizing Analytical Ability Negotiation & Influencing Innovation & Problem Solving Teamwork & Collaboration Qualification MBA /PGDBM from Top College Preferred Industry Consulting , Business Analyst

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us . Partner with the BMS Asia Pacific Employee Relations Team to build strong relationships between People Leaders, Employees, HR Business Partners at all levels, HR Law, and Compliance and Ethics employees. Identify employee relations trends, recommend solutions and partner with all levels of HR management on execution. Partner with HR leaders to drive employee relations while maintaining a neutral position and consistent approach to BMS's policies and procedures. Minimize risk, align work to meet business needs and improve employee morale and culture. Build manager skill sets, provide advice and coach employees and managers. Investigate and manage complex ER cases. Detailed Position Responsibilities Handle cases of people-related issues such as performance management, behaviors concerns, disciplinary actions for policy violation, and other investigations into discrimination or harassment claims as assigned. Provide counsel and facilitate the prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices, and legal considerations. Consult and coach managers and people leaders on employee relations issues spanning all levels within the organization. Provide advice and counsel on HR practices and policy. Conduct investigations, research policies/practices, create and gather documentation, make recommendations, and implement resolutions when applicable. Ensure compliance and consistency in the execution of Employee Relations cases. Participate in the identification of employee relations trends and partner with ER Leads on identifying solutions. Develop effective relationships with the business to promote good employee relations across the organization. Interact with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement. Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations. Ensure that the Company operates within current and local employment law to maintain its reputation as a good employer. Maintain strong business acumen while maintaining objectivity in work. Required to work with several different HR Business Partners and several different parts of BMS business units. Must be able to manage multiple projects and cases at any given time. May be required to work some off-shift hours to support cases or investigations at operations with multi-shift environments. Some travel (approximately 10-15%) may be required. Will work with remote locations frequently virtually (Phone and Teams). Must be able to work with all levels of the organization including hourly and salaried workforce. Requirements Bachelor's Degree 5+ years of HR or Employee Relations experience 3+ years of HR or Employee Relations experience with an advanced degree in law, human resources, or employee/labor relations Knowledge of India employment legislations and compliance requirements Hindi fluency preferred. Ideal Candidates Would Also Have Experience in employee relations Experience with employment law (India) Experience in ER procedures and processes Experience in project management Experience with locally relevant employee representative bodies, works councils, trade unions and/or POSH Committee preferred. Digital Savvy/Acumen Ability to use technology and digital solutions to enhance the employee experience. Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook, etc.) Change Agility Ability to continuously adapt, effectively operate and manage people in a constant VUCA environment (Volatile, Uncertain, Complex, Ambiguous). Ability to seek, collect and synthesize information from a variety of sources, to influence and apply sound judgment to enable strategic and leadership decision making. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Join us as a “Chief of Staff' at Barclays' Investment Banking team , The team provides comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing our clients with access to bankers who have industry and geography specific expertise across all investment banking products. To be a successful ‘Chief of Staff’ the candidate must provide support to Co-Global Heads of Investment Banking providing executive management support for the day to day running of the client franchise, the strategy and their office. You may be assessed on the key critical skills relevant for success in role, such as Identify revenue opportunities and implement processes to monitor progress and track action to completion. Basic / Essential skills :- Ability to process, synthesize and execute large data sets into actionable insights. Experience of devising, executing business strategy broadly at client and business level. Significant investment banking/ capital markets/ financial services industry experience. Must be able to execute at speed, under pressure and with absolute accuracy Strong influencing and stakeholder management skills, at all levels, external and internal. Excellent written, analytical and presentation skills – advanced use of PowerPoint and Excel. Desired / Preferred Skills :- Hands-on experience working in cross-functional/multi geographical settings. Understanding of Finance & Accounting concepts. Prior experience of consulting or chief of staff is a plus. Must be able to execute at speed, under pressure and with absolute accuracy Masters Degree. Experience in working with global offices and the ability to collaborate across multiple regions. This role is based out of Noida. Purpose of the role To enable the success of senior executives by helping navigate complex challenges, make informed decisions and deliver against their strategic objectives. Accountabilities Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations. Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams. Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team. Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness. Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets. Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives. Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity. Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About the Company Danceplace Digital is the leading technology platform for the dance industry. We power dance event and education businesses and connect them to consumers with our specialized software and marketplace platform. Danceplace digitally transforms dance businesses with specialized marketing and automation software tools. Our teams operate globally in Canada, India, and Brazil. We offer remote and co-location work options at our regional hubs. About the Position We build cool software for cool users: they either dance, teach dance, or own a dance business. We bring this fun and energy to our work, get inspired, and constantly innovate to shape the future of the dance industry. We’re growing our product team in India. If you are a creative, high energy, and user-obsessed UX/UI Designer who is ready to grow into a Product Manager role while continuing to drive the design and user experience of our product and enjoy the fast paced entrepreneurial work rhythm, we’re looking for you! About the Role As a UX/UI Designer, you will join our agile team in Surat, India. Your day will start with a daily meeting and then you get on with creating stellar UX/UI for our software and marketplace products. You will work closely with other team members who will rely on your commitment to software and product design. Once done, you will collaborate with product stakeholders to get feedback and sign off on user stories and go grab a hot beverage (maybe a masala tea or coffee). You will participate in product design, sprint planning and agile ceremony meetings. UX/UI Responsibilities (Core focus at the start): Lead the UX/UI design process from discovery to delivery using Figma Design user flows, wireframes, mockups, and prototypes Collaborate closely with developers to ensure pixel-perfect implementation Conduct user research, usability testing, and synthesize feedback into design improvements Maintain a scalable, consistent design system Product Management Growth Path: Collaborate with the management and team to shape the product roadmap Help write user stories and define acceptance criteria Participate in backlog grooming, sprint planning, and product demos Define and track feature success metrics and user engagement Grow into owning product areas end-to-end over time Qualifications · Have 2–5 years of experience in UX/UI design with a strong portfolio · Are passionate about intuitive user experiences and design systems · Enjoy solving product problems — not just interface challenges · Are curious about how business goals, user needs, and technology come together · Have excellent communication skills and can collaborate with both technical and non-technical stakeholders · Want to eventually take ownership of product direction and planning Design Tools & UX/UI Skills · Figma (must-have) · Prototyping (clickable flows, interaction design) · Design systems and component libraries · UX writing and microcopy (a plus) · Responsive design and accessibility basics · Usability testing methods and user research · Tools like: FigJam, Adobe XD, or Miro (optional) Product/PM-Relevant Skills (Nice to Have or Learn) · Experience with Jira, Trello, or other agile tools · Writing clear user stories, acceptance criteria, specs · Ability to analyze user feedback and derive insights · Familiarity with product metrics (activation, retention, conversion) · A/B testing or hypothesis-driven design (if relevant to your product) · Communication and stakeholder alignment · Experience working with dev teams in an agile/scrum environment Other Skills · Excellent communication and collaboration skills · Good command of the English language · Ability to work independently and manage multiple projects simultaneously · Strong attention to detail and ability to meet tight deadlines · Team player · Self-driven · Continuous learner · Knowledge of the dance industry is a plus

Job Description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of SENIOR ANALYST - DATA AND ANALYTICS Principal Responsibilities Business Consulting job family is structured to address end-to-end business needs. Members of this Job Family are differentiated by their capability of providing the required consultation & work with end-business by way of assessing the requirements, identifying the right analytical solution that can solve for the business problem, and developing the same for execution – often covering areas of business growth, improving customer experience, limiting risk exposure, enhancing internal business processes etc.,. They are required to, as necessary, embed agile & exploratory practices into their approach as needed, and retain the flexibility to change track to adopt other solutions based on changed scenarios, in order to deliver on effective results. This talent group can be tapped into for providing solutions for varying areas including improving existing processes, technology and approaches by embedding exploratory & analytics & taking it forward with a consulting mind set. Lead/mentor a team of individuals to provide analytical and strategic solutions to business. Act as an consultant on a functional area, conceptualise analytical solution for the business problem at hand for multiple businesses/region Focus on driving efficiency gains and enhancement of processes. Partner with the business effectively to drive data driven decisions and generate value. Also drive business benefit through self-initiated projects Working location is Bangalore Flexible with shift timing as role requirement is to support all regions covering 25 markets The role holder shall also be expected to guide and lead team members from a functional perspective and help them build up a strong business understanding. (Only People Manager role ) Requirements 2+ years of hands-on analytics experience solving complex data and business intelligence problems. Strong analytical skills with business analysis experience or equivalent. In-depth knowledge and understanding of data modelling and BI visualization. Strong and independent project management skills. Ability to confidently interact with senior management and communicate and synthesize information in a simple form. BI & visualization tools experience of QlikSense & Looker & Scripting knowledge in SQL/Big Query or Python. Strong visualization, Dashboarding and storytelling. Advance knowledge of excel & Good communication skills. You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued By HSBC Electronic Data Processing (India) Private LTD***

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Product Specialist Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. ________________________________________ Overview The Services organization is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Within Services, the Consumer Acquisition & Engagement team is a product-centric organization focused on developing, commercializing and enhancing differentiated offerings that leverage data and marketing technology to accelerate clients’ marketing performance and business outcomes. We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team. ________________________________________ Role: Associate Product Specialist (1-2 Years Experience) Location: Gurgaon Experience Level: 1-2 years Department: Analytics / Marketing Science / Data Science Employment Type: Full-time ________________________________________ Job Summary We are seeking a results-oriented Marketing Analytics Specialist with 2–4 years of experience in data analytics, statistical modelling, and marketing insights. The ideal candidate is confident in owning complex analyses of A/B testing and portfolio optimization and can comfortably engage with senior stakeholders. Experience in financial services, banking, or payments is strongly preferred. Exposure to GenAI in marketing analytics will be an added advantage. ________________________________________ Key Responsibilities Lead design and execution of A/B tests, campaign analytics, and test-control methodologies. Perform deep-dive analysis on customer journeys, marketing funnels, and portfolio performance. Develop predictive models to inform segmentation, personalization, and targeting strategies. Provide thought leadership in marketing measurement and performance optimization. Translate insights into business impact through crisp storytelling and stakeholder engagement. ________________________________________ Basic Qualifications Undergraduate degree with 1-2 years of analytical experience in consulting, analytics, or data science with a strong focus on marketing analytics. Proficiency in tools such as SQL, Python, R, or SAS. Strong foundation in A/B testing, test-control analysis, and statistical modelling. Proven ability to communicate insights effectively with clarity and executive presence. Experience with data visualization platforms (e.g., Tableau, Power BI). Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Logical, structured thinking and affinity for statistical and numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs ________________________________________ Preferred Qualifications Background in banking, payments, or financial institutions. Experience working on digital marketing, lifecycle campaigns, or customer analytics. Exposure to or hands-on use of GenAI tools for marketing insight generation or automation. Master’s degree in Data Science, Statistics, Econometrics, Marketing, or related field is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards. Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision. Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information. Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements. Perform industry and geographical research and other due diligence as needed. Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization. Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors. Other duties as required to support business unit and company goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years relevant experience Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics. Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry. Ability to apply credit and risk principles toward business goals. Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency. Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective. Interpersonal, organizational and analytic skills. Education: Bachelor's/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, AI ML Lead! In this role, we are looking for candidates who have relevant years of experience in Text Mining. The Text Mining Scientist (TMS) is expected to play a pivotal bridging role between enterprise database teams, and business /functional resources. At a broad level, the TMS will leverage his/her solutioning expertise to translate the customer’s business need into a techno-analytic problem and appropriately work with database teams to bring large scale text analytic solutions to fruition. The right candidate should have prior experience in developing text mining and NLP solutions using open-source tools. Responsibilities Develop transformative AI/ML solutions to address our clients' business requirements and challenges Project Delivery - This would entail successful delivery of projects involving data Pre-processing, Model Training and Evaluation, Parameter Tuning Manage Stakeholder/Customer Expectations Project Blue Printing and Project Documentation Creating Project Plan Understand and research cutting edge industrial and academic developments in AI/ML with NLP/NLU applications in diverse industries such as CPG, Finance etc. Conceptualize, Design, build and develop solution algorithms which demonstrate the minimum required functionality within tight timelines Interact with clients to collect, synthesize, and propose requirements and create effective analytics/text mining roadmap. Work with digital development teams to integrate and transform these algorithms into production quality applications Do applied research on a wide array of text analytics and machine learning projects, file patents and publish the papers Qualifications we seek in you! Minimum Qualifications / Skills MS in Computer Science, Information systems, or Computer engineering, Systems Engineering with relevant experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms. Post-Graduation in MBA and Undergraduate degree in any engineering discipline, preferably Computer Science with relevant experience Full cycle experience desirable in atleast 1 Large Scale Text Mining/NLP project from creating a Business use case, Text Analytics assessment/roadmap, Technology & Analytic Solutioning, Implementation and Change Management, considerable experience in Hadoop including development in map-reduce framework Technology Open Source Text Mining paradigms such as NLTK, OpenNLP, OpenCalais, StanfordNLP, GATE, UIMA, Lucene, and cloud based NLU tools such as DialogFlow, MS LUIS Exposure to Statistical Toolkits such as R, Weka, S-Plus, Matlab, SAS-Text Miner Strong Core Java experience in large scale product development and functional knowledge of RDBMs Hands on to programing in the Hadoop ecosystem, and concepts in distributed computing Very good python/R programming skills. Java programming skills a plus Methodology Relevant years of experience in Solutioning & Consulting experience in verticals such as BFSI, CPG, with hands on delivering text analytics on large structured and unstructured data A solid foundation in AI Methodologies like ML, DL, NLP, Neural Networks, Information Retrieval and Extraction, NLG, NLU Exposed to concepts in Natural Language Processing & Statistics, esp., in their application such as Sentiment Analysis, Contextual NLP, Dependency Parsing, Parsing, Chunking, Summarization, etc Demonstrated ability to Conduct look-ahead client research with focus on supplementing and strengthening the client’s analytics agenda with newer tools and techniques Preferred Qualifications/ Skills Technology Expert level of understanding of NLP, NLU and Machine learning/Deep learning methods OpenNLP, OpenCalais, StanfordNLP, GATE, UIMA, Lucene, NoSQL UI development paradigms that would enable Text Mining Insights Visualization, e.g., Adobe Flex Builder, HTML5, CSS3 Linux, Windows, GPU Experience Spark, Scala for distributed computing Deep learning frameworks such as TensorFlow, Keras, Torch, Theano Methodology Social Network modeling paradigms, tools & techniques Text Analytics using Natural Language Processing tools such as Support Vector Machines and Social Network Analysis Previous experience with Text analytics implementations, using open source packages and or SAS-Text Miner Ability to Prioritize, Consultative mindset & Time management skills Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Forecasting/Patient analytics space for US BU b) Synthesize data into actionable data insights, strategies, and tactics and summarize findings in PPT/Excel reports designed to be delivered to IQVIA clients c) Coordinate with multiple stakeholders to drive complex (multifaceted/multifunctional) projects that support the development of existing and new offerings in US Patient Analytics team d) Ensure proper documentation of projects by creating and updating standard templates, SOPs, and QC checklists b) Develop a good understanding of LAAD, LRx dataset, consumer offerings, other proprietary databases, and analytical approaches to effectively guide and support client-facing stakeholders in the US This role is 100% billed to US-BU. This is a FTE requirement. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Summary We are seeking for a highly skilled and motivated Forecasting Manager that is responsible for leading development of long-range, global forecasts that shape the future of Novartis portfolio. Located in Hyderabad and part of the Strategy & Growth (S&G) organization, you will report to the Forecasting Lead of Cardio-Renal-Metabolism (CRM) Therapy Area. You will get opportunity to closely collaborate with Therapeutic Area Strategy (TAS) Executive Directors and Directors, Commercial Marketing leads and other cross functional teams, for pipeline product assessments, supporting critical investment decisions (go/no go), whitespace analysis informing the strategy of the therapeutic area. You will be expected to contribute to innovation activities to enhance efficiency, robustness, and simplification of forecasting processes and deliverables. About The Role Key responsibilities: Foster strong stakeholder engagement to drive innovation and execute new projects across key areas, including but not limited to: Strategic forecasting for pipeline products Lifecycle management forecasting for inline and pipeline products BD&L opportunity assessments Critical business cases and investment decisions Ad-hoc forecasting support Collaborate with forecasting team members, strengthen functional capabilities, cross-functional stakeholders, and external vendors to deliver critical projects and build new capabilities. Establish and manage knowledge repositories capturing qualitative and quantitative insights on brands, and disease areas across Novartis operating markets. Deliver forecasting support through structured approach with appropriate documentation and communication throughout the delivery Actively participate in knowledge-sharing sessions to enhance expertise and improve the quality of S&G forecasting deliverables across the business unit. Leverage new data and technologies to enhance TA forecasting delivery and overall forecasting function Support the development and implementation of advanced data visualization and information presentation techniques. Work closely with other functions, including Competitive Intelligence, Primary Marketing Research, and Business Analytics, to leverage cross-functional synergies. Ensure full compliance with Novartis operational guidelines, including legal, IT, and HR requirements. Adhere to internal functional operating procedures, including time tracking, KPI monitoring, reporting, and compliance with internal systems and processes. Support the forecasting team in recruiting and onboarding new associates. Ssential Requirements 5+ years in pharmaceutical/ healthcare forecasting, pipeline/ epidemiology forecasting. Strong ability to comprehend and synthesize data into actionable insights. Solid domain knowledge of the Global pharma market, including the US, JP, and EU regions. Proficiency in using pharma and clinical trial databases. Experience in conducting secondary data research or desk research on forecasting parameters. Expertise in epidemiology-based forecast modeling and long-range forecasting. Understanding of patient/forecast flow and Target Product Profile (TPP). Graduate / Postgraduate in Engineering / Pharmacy / Medicine / Science / Statistics / Business Desirable Requirements Exceptional business acumen and stakeholder management skills. Proven experience working in a matrix environment. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Job Description You are a strategic thinker passionate about driving solutions in financial planning and analysis. You have found the right team. As a Financial Analysis - Associate within our Financial Planning & Analysis (FP&A) team, you will spend each day leading and coordinating the budgeting and forecasting processes. You will focus on projecting earnings and capital over both short- and long-term horizons across various economic scenarios. In this role, you will work closely with firm-wide groups within each line of business to prepare management reports and presentations for the Operating Committee and the Board of Directors. Job Responsibilities Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams and other support teams in order to provide impactful reporting, planning and insightful analyses Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances Create, maintain and review financial models and analyses (both recurring and ad-hoc) Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions Collaborate with business partners across P&A, lines of business and the firm to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams Required Qualifications, Capabilities, And Skills The candidate must be a self-starter who is able to work in a fast paced, results driven environment Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities The ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Detail oriented individual with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management Preferred Qualifications, Capabilities, And Skills Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically BA/BS in Finance, Economics, Accounting (CFA, CPA, MBA a plus) At least 4 years of relevant FP&A experience, preferably in the financial services industry ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Job Description Nikah Forever is India’s most trusted community matrimony platform, dedicated to simplifying the marriage journey and building meaningful relationships. With over 50,000+ success stories and a thriving community of 2+ million members, we leverage AI-powered matchmaking and hands-on profile monitoring to foster connections that matter. Join us in redefining the way marriages are made—with technology, empathy, and purpose. Role Description – Product Manager Intern As a Product Manager Intern, you will be at the heart of shaping experiences for millions. This internship will give you a first-hand understanding of how a digital product is built, tested, launched, and evolved. You'll collaborate closely with tech, marketing, design, and support teams to ensure seamless delivery of product enhancements and feature rollouts. Key Responsibilities: Conduct market research and competitive analysis to identify opportunities. Gather and synthesize user feedback to improve the user experience. Draft and maintain PRDs (Product Requirement Documents) and wireframes. Work with tech and design teams to assist in feature development and testing. Track product metrics, user behavior, and KPIs to derive actionable insights. Collaborate with marketing/sales teams to support product positioning and adoption. Participate in user journey analysis, A/B testing, and product brainstorming sessions. Qualifications: Pursuing or completed a Bachelor’s in Business, Marketing, Engineering, or a related field. Familiarity with market research techniques and product development cycles. Comfortable working with data, user feedback, and iterative improvements. Excellent communication and cross-functional collaboration skills. Basic understanding of AI/ML concepts is a bonus. Self-driven, organized, and curious about how products solve real-world problems. Founder’s Desk – Why This Role Matters "We are building more than just a matrimonial app—we’re reimagining trust, compatibility, and community. As a Product Intern, your insights and ideas can directly shape how people experience love and commitment in the digital age." -CEO, NikahForever What You’ll Use: Tools: Notion, Figma. ma, Trello/Jira, Excel/Sheets, Google Analytics Skills: Product research, user journey mapping, PRD writing, stakeholder coordination Methods: Agile/Scrum, A/B testing, Data-driven decision-making What You’ll Gain: A real-world look into how product teams operate in a fast-growing startup. Hands-on experience with feature launches, feedback loops, and agile processes. Opportunity to work closely with founders and senior team members. Certificate & Letter of Recommendation upon successful completion. A generous stipend of ₹20,000 monthly to support your contributions and learning. Potential for PPO (Pre-Placement Offer) based on performance. Ready to be a part of something meaningful? Apply now and join us in changing the way people experience matrimonial journeys!

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Managing Consultant, Strategy & Transformation Overview Associate Managing Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master’s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Description Title: HIA Spend Transparency Reporting Analyst Location Posted: Bangalore Date Last Modified: June 13, 2025 BRIEF COMPANY DESCRIPTION At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics as well as vertical specific solutions. PwC's high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked as the 3rd most attractive employer according to Universum Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel. Apply to us if you believe PwC is the place to be. Now and in the future! JOB OVERVIEW: HIA Spend Transparency Reporting – Sr.Associate Preferred Title: HIA Spend Transparency Reporting Analyst Education/Certifications: A graduate (MBA, B.Tech, or equivalent) with experience in regulated and process-driven industries. The ideal candidate should be familiar with intermediate to advanced EXCEL skills, good communication, quick learner, ability to articulate and good decision making. Exposure to global spend transparency regulations and related data sets is a strong plus. Healthcare professionals (HCPs) and healthcare organizations (HCOs) Roles and Responsibilities, generally: Candidate would support multiple transparency projects as a part of PwC Center of Excellence model. General responsibilities include loading and monitoring data feeds, liaising with client third party vendors for data submission, performing data remediation/cleansing of transactional and recipient data based on local/national/international transparency regulations. Conduct client following ups for missing or incomplete information. Generate draft and final disclosure reports, performing QC checks and other data analysis as needed. Completion of said responsibilities follows tight SLA timelines and local/national/international transparency reporting deadlines. Other Responsibilities May Include, But Are Not Limited To: Learn and use PwC’s proprietary technology to perform data management and reporting activities for global spend transparency data. Review and categorize invoice items by spend type and HCP/HCO participation. Request missing transaction or recipient information from clients. Work with client, compliance and legal and business teams and ensure smooth delivery of project. Perform data analytics using Power BI based on standard or ad hoc requests Standardize processes and maintain playbooks/ SOP as part of change management. Create deliverables timely ahead of deadlines and reporting any issues/risks beforehand. POC for regular reports and follow up activities with the client. Any other responsibility that flows naturally and logically to this role Skills: Individuals with 3–6 years of experience, preferably within the pharmaceutical or life sciences domain knowledge, and or regulatory reporting experience. Ability to logically, and critically evaluate data and able to synthesize data from multiple sources and identify anomalies or inconsistencies. Strong attention to detail, and comfortable with data entry. MS Excel Application (Intermediate to Advanced) Proficient in MS Office Word, Excel and PowerPoint applications. Strong English language reading comprehension and writing skills. Strong verbal communication skills, especially in conveying findings and working with key stakeholders Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy. Great team player and able to work with minimal guidance. Good To Have Skills: Any healthcare or pharmaceutical/life science industry experience Good understanding of Analytical tools like Alteryx Power BI Any other Data Analytics tools/Automation tools © 2025 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only and should not be used as a substitute for consultation with professional advisors. Legal disclaimer | Legal notices | Privacy statement

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Description Title: HIA Spend Transparency Reporting Analyst Location Posted: Bangalore Date Last Modified: June 13, 2025 BRIEF COMPANY DESCRIPTION At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics as well as vertical specific solutions. PwC's high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked as the 3rd most attractive employer according to Universum Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel. Apply to us if you believe PwC is the place to be. Now and in the future! JOB OVERVIEW: HIA Spend Transparency Reporting – Sr.Associate Preferred Title: HIA Spend Transparency Reporting Analyst Education/Certifications: A graduate (MBA, B.Tech, or equivalent) with experience in regulated and process-driven industries. The ideal candidate should be familiar with intermediate to advanced EXCEL skills, good communication, quick learner, ability to articulate and good decision making. Exposure to global spend transparency regulations and related data sets is a strong plus. Healthcare professionals (HCPs) and healthcare organizations (HCOs) Roles and Responsibilities, generally: Candidate would support multiple transparency projects as a part of PwC Center of Excellence model. General responsibilities include loading and monitoring data feeds, liaising with client third party vendors for data submission, performing data remediation/cleansing of transactional and recipient data based on local/national/international transparency regulations. Conduct client following ups for missing or incomplete information. Generate draft and final disclosure reports, performing QC checks and other data analysis as needed. Completion of said responsibilities follows tight SLA timelines and local/national/international transparency reporting deadlines. Other Responsibilities May Include, But Are Not Limited To: Learn and use PwC’s proprietary technology to perform data management and reporting activities for global spend transparency data. Review and categorize invoice items by spend type and HCP/HCO participation. Request missing transaction or recipient information from clients. Work with client, compliance and legal and business teams and ensure smooth delivery of project. Perform data analytics using Power BI based on standard or ad hoc requests Standardize processes and maintain playbooks/ SOP as part of change management. Create deliverables timely ahead of deadlines and reporting any issues/risks beforehand. POC for regular reports and follow up activities with the client. Any other responsibility that flows naturally and logically to this role Skills: Individuals with 3–6 years of experience, preferably within the pharmaceutical or life sciences domain knowledge, and or regulatory reporting experience. Ability to logically, and critically evaluate data and able to synthesize data from multiple sources and identify anomalies or inconsistencies. Strong attention to detail, and comfortable with data entry. MS Excel Application (Intermediate to Advanced) Proficient in MS Office Word, Excel and PowerPoint applications. Strong English language reading comprehension and writing skills. Strong verbal communication skills, especially in conveying findings and working with key stakeholders Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy. Great team player and able to work with minimal guidance. Good To Have Skills: Any healthcare or pharmaceutical/life science industry experience Good understanding of Analytical tools like Alteryx Power BI Any other Data Analytics tools/Automation tools © 2025 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only and should not be used as a substitute for consultation with professional advisors. Legal disclaimer | Legal notices | Privacy statement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that: Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. About the Role: Our Internal Audit Group (IAG) is seeking an eager Audit Manager to be part of the IAG’s Resource Centre of Excellence being set-up in India. In this role, the ideal candidate will be responsible for assisting on multiple audit portfolios across IAG. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge! About the Team: IAG’s Resource Centre of Excellence in India will span across multiple audit portfolios within IAG. The Resource Centre of Excellence team is expected to work with global and regional audit teams to assist on audits across various risk pillars within American Express. The team’s shift timing will have some overlap with other regions, including US, EMEA and LACC. IAG is heavily focused on utilizing a data driven auditing approach across all audit portfolios. The Key Responsibilities of the role include: Participate as a key team member on global and regional audit projects responsible for assisting with annual planning and owning core audit tasks, more complex areas and challenging workloads on successive assignments. Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results. Proficient use of automated work papers, analytics and other department and company tools. Monitor a portfolio of audit analytics, assess results & use data to tell the business story, and work with audit and business colleagues to validate findings. Evaluate results, synthesize audit findings across the project, draft audit reports and ensure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines. Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner. Assist audit leaders and other team members in accomplishing team objectives and producing results. Execute multiple simultaneous global audit projects of all sizes and complexity across multiple business areas including integrated audits that consider financial, operational, compliance and technology risk. Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources across all aspects of their role, the audit and analytic lifecycle, and audit methodology. Effectively manage scheduling, utilization and performance management for the assigned team members. Maintain internal audit competency through ongoing professional development. Minimum Qualifications 7+ years of relevant audit experience within the financial Services Industry BA, BS, or equivalent degree in accounting or finance related field Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps. Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities Preferred Qualifications Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards Background in information systems, data analytics or information technology Professional Certification (CIA, CPA, CISA or equivalent) Experience from big accounting firms or global internal audit functions We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Summary Position Summary Deloitte Global Operate Business: Deloitte Support Services India Private Limited Business Area: Global Operate Career Level: Consultant Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next- generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premiere thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global. What you’ll be part of—our Deloitte Global culture: At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Who you’ll work with: The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that Deloitte operates efficiently, and our people can effectively serve clients every day. Work you’ll do: The professional will work with the India colleagues and senior leaders across Global Operate. The professional will need to develop a working knowledge of Deloitte’s Operate business and strategic priorities to enable the development of Operate learning content and curriculum. The professional will identify learning opportunities and match appropriate learning techniques and modalities to various learning styles. The professional will demonstrate strong project management and systems thinking skills and interpret data and make recommendations to increase learning outcomes. The work to be performed is high-impact with high-visibility aligned to Deloitte and Operate leadership’s priorities. Projects often involve collaboration across workstreams, Businesses and Deloitte Firms to ensure coordination and alignment. Key responsibilities Consult with Learning Advisors and internal clients: Manage the learning experience design, development and deployment of targeted learning interventions that align to and ensure attainment of client’s business objectives Copyright © 2026 Deloitte Development LLC. All rights reserved. Deloitte Global Operate Role profile Instructional Design: Assist client with content curation and aligning content to stated learning objectives; ensurecontent matches established objectives; reshape content for specified modality, structure content and activities tooptimize learning; guide clients to understand learning technology specifications and limitations, includingassessments, evaluation, badging and reporting Collaborate with enablers: Liaise with others to accomplish the project goals (vendors, Saba team, Core CreativeServices and Knowledge Services, Deloitte Brand Team, Learning Design Services, learning counterparts and OperateCoEs, etc.) Create and test multimedia: Develop entire courses and curriculum in specified modality; develop engagementactivities that enhance the user interactivity and learning experience; advise on the creation of assessment andprogram evaluation questions and responses Enhance the Global Learning Technology Stack: Conduct research and acquire knowledge of new learningtechnologies; understand how competitors and others in Deloitte are using existing technology; bring insights andideas back to the team to continue to build the tech stack; build business case for new technology Determine criteria used to gauge learner performance and develop assessment instruments Collaborate with Learning Lead and advise on ways to sustain content in the most efficient way Gather, analyze, and interpret quantitative and qualitative data, draw conclusions, and develop strategicrecommendations Synthesize detailed analysis into executive level summaries using acute story boarding skills Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between differentprojects Support operational need of the team, including contributing to developing team resources, supporting more-juniorpractitioners, and generally helping to grow a high-performing multi-geography team Actively share best practices among Global and India team members Develop and maintain working relationships with Global colleagues Requisite core skills Proactive, self-motivated and demonstrated ability to work independently and virtually with minimal guidance.Strong attention to detail, responsive, and strong track record of executing high-impact initiatives. Ability to dealwith ambiguity, and proactively address change in direction and friction points Strong project management skills with the ability to manage multiple priorities given aggressive timelines;comfortable performing in a fast paced, dynamic environment; flexibility to manage projects across time zones andadapt certain approaches to different cultures and working styles Ability to thrive in a complex and fast-paced virtual, international team environment with many competing priorities Consultative skills – ability to collaborate with clients/stakeholders on the assessment, design, development anddelivery of innovative and effective learning and performance solutions that align with the strategic business needsof the organization Proficiency with learning technology: Articulate Studio, Storyline, Camtasia, Captivate, GOMO, Brainshark, MSStream, etc. Learning industry knowledge of technology tools to develop and deploy cutting edge learning programs andexperiences Strong foundation in adult learning theory, Deloitte’s 4E Continuous Learning Model and instructional systems design, and experience with advanced learning methodologies, frameworks, technologies and the use of socialmedia to produce behavior change and performance results Experience collaborating with vendors (US and offshore) and managing vendor relationships Strong verbal, written communication & presentation skills Solid PC skills with expert proficiency in MS Office – specifically Word, Excel and PowerPoint Deloitte Global Operate Role profile Added advantage: Knowledge and previous experience in operate / managed services, innovation, sales processes,professional services leveraging delivery centers, learning and development Added advantage: SharePoint knowledge Qualifications, experience, work location, and timing We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. Academic qualification: Master’s Degree like MBA Work experience: Consultant: 3-6 years, with at least 2 years of post-MBA experience Strong track record with previous employment, preferably with professional services firms or corporate strategy Location: Hyderabad Comfortable working with team members and stakeholders across geographies and time zones Work hours: 11:00 AM – 8:00 PM (expected to be flexible with time zones) How you’ll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Benefits you’ll receive: Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well- being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters. Corporate Citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 310534

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others. How will you make an impact in this role? Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts, Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing. Meet performance expectations: productivity and quality goals. To develop and maintain an adequate knowledge of the financial crime environment. Minimum Qualifications Excellent verbal and written communications skills At least two years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields. Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions. Ability to synthesize large amounts of information such as transaction data and identify key trends. Ability to work efficiently and independently in a fast-paced environment. Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs. Preferred Qualifications Certification in Compliance, AML or Financial Crime related fields. Experience working in KYC, Transaction monitoring, Sanctions or EDD departments ACAMS or similar certification. Please note that the incumbent will be required to work in rotational shift. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Note: This role requires working until 1:00 AM IST (2-3 times a week) to overlap with customer timezone. Responsibilities Workato is looking for an experienced Technical Consultant II to join our Accelerators team. The role is a hands-on individual contributor position responsible for the success of a set of domain and industry-specific packaged solutions and custom application development. This role involves collaboration with multiple stakeholders, both internal and external. You will translate real-world customer challenges into problems that can be addressed by the Accelerators team independently or in collaboration with other teams. You will also ensure that product features and innovations are communicated effectively to drive adoption. You will also be responsible to: Design and develop/code reusable integration solutions and custom applications (CLIs/web apps/content portals). Strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. Help Workato employees and customers approach and resolve technical problems and implement scalable solutions. Create and deliver custom product demonstrations to support the sales and other internal teams. Develop product documentation, design specs, solution briefs, presentations, demos, webinars, white papers, blog articles, and best practices. Responsible for maintaining all documents, tools and information to enable the sales team to reach their full potential, including setting up and maintaining the CMS application. Prioritize and deliver an outstanding customer service experience to Workato customers. Play a key role right from the product ideation stage to the implementation stage. Support customers during US and EMEA business hours (up to 1:00 AM IST) for about 20-25% of bandwidth. Requirements Qualifications / Experience / Technical Skills BTech/BE or higher technical education - A Computer Science degree is a plus Total 3+ years of relevant experience in the field of design, development and implementation 1+ years of experience working with Integration Platforms such as MuleSoft, Dell Boomi, Oracle SOA, TIBCO, webMethods etc. Hands-on experience with implementing Microservices or API-based integration architecture, event-driven architecture, and Process Automation Hands-on experience implementing integration projects for customers is a must. Experience with custom connector development using any iPaaS SDK is a plus Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure such as AWS/Azure/GCP Strong working knowledge with APIs - RESTful, SOAP Sound knowledge of Data Structure - JSON/XML/EDI 2+ years of coding experience (JavaScript/Python/Ruby, etc.) Experience with or willingness to learn web development, custom application development, and CMS management Experience with LLM applications/AI Agentic frameworks is a plus Sound knowledge of any RDBMS Technical background or a good understanding of technology and industry trends, especially in the app integration space Experience working with enterprise business apps like SAP / Workday / NetSuite / Salesforce / ServiceNow is a plus Agile development methodology is a plus Soft Skills / Personal Characteristics Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact Strong critical thinking and analytical skills with an entrepreneurial and proactive mindset Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge (REQ ID: 2216)

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or related fields. Preferred qualifications: Master's or PhD in relevant field. Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g. Python). Experience working with policy teams. Experience working with Engineering and Product teams to create tools, solutions, or automation to improve user safety. Experience with machine learning. Excellent communication and presentation skills and the ability to influence cross-functionally at various levels. About the job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. Responsibilities Design and implement integrations between business objectives and business systems, including designing and building strategies that support these business systems. Conduct analysis, improve business performance, and deliver within relevant product areas. This includes analyzing data, identifying trends, and developing solutions that improve business performance. Manage projects involving multiple stakeholders, timelines, important organizational implications, and changing circumstances. Use Google’s big data to conduct data-oriented analysis, architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Deloitte Global Operate Business: Deloitte Support Services India Private Limited Business Area: Global Operate Career Level: Consultant Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next- generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premiere thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global. What you’ll be part of—our Deloitte Global culture: At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Who you’ll work with: The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that Deloitte operates efficiently, and our people can effectively serve clients every day. Work you’ll do: The professional will work with the India colleagues and senior leaders across Global Operate. The professional will need to develop a working knowledge of Deloitte’s Operate business and strategic priorities to enable the development of Operate learning content and curriculum. The professional will identify learning opportunities and match appropriate learning techniques and modalities to various learning styles. The professional will demonstrate strong project management and systems thinking skills and interpret data and make recommendations to increase learning outcomes. The work to be performed is high-impact with high-visibility aligned to Deloitte and Operate leadership’s priorities. Projects often involve collaboration across workstreams, Businesses and Deloitte Firms to ensure coordination and alignment. Key responsibilities Consult with Learning Advisors and internal clients: Manage the learning experience design, development and deployment of targeted learning interventions that align to and ensure attainment of client’s business objectives Copyright © 2026 Deloitte Development LLC. All rights reserved. Deloitte Global Operate Role profile Instructional Design: Assist client with content curation and aligning content to stated learning objectives; ensurecontent matches established objectives; reshape content for specified modality, structure content and activities tooptimize learning; guide clients to understand learning technology specifications and limitations, includingassessments, evaluation, badging and reporting Collaborate with enablers: Liaise with others to accomplish the project goals (vendors, Saba team, Core CreativeServices and Knowledge Services, Deloitte Brand Team, Learning Design Services, learning counterparts and OperateCoEs, etc.) Create and test multimedia: Develop entire courses and curriculum in specified modality; develop engagementactivities that enhance the user interactivity and learning experience; advise on the creation of assessment andprogram evaluation questions and responses Enhance the Global Learning Technology Stack: Conduct research and acquire knowledge of new learningtechnologies; understand how competitors and others in Deloitte are using existing technology; bring insights andideas back to the team to continue to build the tech stack; build business case for new technology Determine criteria used to gauge learner performance and develop assessment instruments Collaborate with Learning Lead and advise on ways to sustain content in the most efficient way Gather, analyze, and interpret quantitative and qualitative data, draw conclusions, and develop strategicrecommendations Synthesize detailed analysis into executive level summaries using acute story boarding skills Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between differentprojects Support operational need of the team, including contributing to developing team resources, supporting more-juniorpractitioners, and generally helping to grow a high-performing multi-geography team Actively share best practices among Global and India team members Develop and maintain working relationships with Global colleagues Requisite core skills Proactive, self-motivated and demonstrated ability to work independently and virtually with minimal guidance.Strong attention to detail, responsive, and strong track record of executing high-impact initiatives. Ability to dealwith ambiguity, and proactively address change in direction and friction points Strong project management skills with the ability to manage multiple priorities given aggressive timelines;comfortable performing in a fast paced, dynamic environment; flexibility to manage projects across time zones andadapt certain approaches to different cultures and working styles Ability to thrive in a complex and fast-paced virtual, international team environment with many competing priorities Consultative skills – ability to collaborate with clients/stakeholders on the assessment, design, development anddelivery of innovative and effective learning and performance solutions that align with the strategic business needsof the organization Proficiency with learning technology: Articulate Studio, Storyline, Camtasia, Captivate, GOMO, Brainshark, MSStream, etc. Learning industry knowledge of technology tools to develop and deploy cutting edge learning programs andexperiences Strong foundation in adult learning theory, Deloitte’s 4E Continuous Learning Model and instructional systems design, and experience with advanced learning methodologies, frameworks, technologies and the use of socialmedia to produce behavior change and performance results Experience collaborating with vendors (US and offshore) and managing vendor relationships Strong verbal, written communication & presentation skills Solid PC skills with expert proficiency in MS Office – specifically Word, Excel and PowerPoint Deloitte Global Operate Role profile Added advantage: Knowledge and previous experience in operate / managed services, innovation, sales processes,professional services leveraging delivery centers, learning and development Added advantage: SharePoint knowledge Qualifications, experience, work location, and timing We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. Academic qualification: Master’s Degree like MBA Work experience: Consultant: 3-6 years, with at least 2 years of post-MBA experience Strong track record with previous employment, preferably with professional services firms or corporate strategy Location: Hyderabad Comfortable working with team members and stakeholders across geographies and time zones Work hours: 11:00 AM – 8:00 PM (expected to be flexible with time zones) How you’ll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Benefits you’ll receive: Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well- being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters. Corporate Citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 310534

Associate – Forensic Investigations & Intelligence Intelligence Kroll’s Forensic Intelligence & Investigations practice, South Asia is looking for an Associate. The candidate should have a deep understanding of India and South Asian political, economic and security issues. We are looking for a professional, a fresher to anyone with 2 years of experience in the field of due diligence, mergers & acquisitions, journalism, market intelligence, research & strategy, and investigations. We require an imaginative and creative thinker; a team player able to work to tight deadlines often balancing a significant and varied caseload. The candidate must be able to demonstrate excellent judgment, be commercially focused and be driven by professional excellence and a commitment to the Kroll brand. There is a significant travel commitment across the region. A strong commitment to ethical business is a must. At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll. Responsibilities Responsibilities & Requirements Support case managers to conduct in depth investigative & intelligence research by gathering various data and information Data exploration - gather various data and information and verifying the credibility and quality of the information/data/sources Examine and interpret the information obtained to produce in-depth and detail-orientated analysis, identifying further research that needs to be carried out and what leads need to be investigated. Ability to analyse and interrogate large amounts of data and present findings coherently Perform field work necessary for case development by gathering, processing and reviewing a variety of information to produce high quality and thorough analysis. Produce accurate, high quality client reports Take ownership of project and deliverables Contribute to the development of new opportunities and clients Coordinating research and working closely with team members in other Kroll offices Demonstrate excellent judgment, be commercially focused and be driven by professional excellence and a commitment to the Kroll brand. Requirements Strong academic background, preferably in the fields of Finance, Journalism, International Relations, International Business and Political Science, Law or Security Studies Experience in business intelligence, market intelligence and investigative journalism is an advantage Ability to synthesize large volumes of information Strong report writing skills A highly professional and commercial approach to problem solving Strong team, project and client management experience Ability to communicate with a high level of fluency and clarity in both writing and speech in English Discreet and able to handle sensitive information in confidence Flexible team player, with strong interpersonal skills Proficient in MS Office. Ideally also proficient in investigative analysis tools About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel. Our Forensic Investigations and Intelligence practice, consistently provides firms with the professional investigative consulting expertise necessary to resolve conflict through fact-finding and critical analysis. We have conducted thousands of diligences and investigations worldwide and have an unmatched track record of aiding transactions, resolving disputes and working with in-house and outside counsel to successfully conduct and conclude internal or regulatory inquiries. Our experts help organizations with their critical fact finding when they need to conduct background checks, internal investigations or to examine allegations of wrongdoing. Whether or not actual misconduct is discovered, such inquiries, and their aftermath, can pose serious risks to companies and their stakeholders, damaging their reputation, disrupting their business operations and exposing them to government scrutiny, as well as to potential criminal, civil and regulatory liability. Our investigative services and expertise have helped clients successfully resolve investigations promptly and with minimal business disruption. In order to be considered for a position at Kroll, you must formally apply via careers.kroll.com Kroll is committed to equal opportunity and diversity, and recruits people based on merit. #Hybrid

Data Specialist Hyderabad, India Data Management 313369 Job Description About The Role: Grade Level (for internal use): 09 The Team: This Team is responsible for providing data to you end customer who use this data to make decisions which powers their businesses. The Team supports the integrity and comprehensiveness of the data set by utilizing internal & external sources such as government & regulatory documents, stock exchanges, industry journals, analyst reports as well as information databases and our internal research tools to collect, summarize, and synthesize relevant information. You will gain exposure to different reports of covered Industries, while having frequent interaction with people from across the organization to learn the industry dynamics and create a symbiotic work culture. The Impact: This role will involve working with the team and the manager on a variety of initiatives related to the process, people, and projects within the team. This is an opportunity to work on Core domain related projects and become a subject matter expert of the Fundamentals data collection team. It also includes an opportunity towards understanding business objectives, recommending & implementing solutions to business problems. It gives you opportunities to ideate and implement projects to achieve higher accuracy of dataset and faster completion of processes. Accountability would be towards understanding and owning the business objectives; being a role model for people and peer group; communicating with passion and enthusiasm, embracing change as a way of working; and leading by example when communicating new initiatives. Responsibilities: Present and execute ideas for improving overall departmental processes, procedures, and tools. Continuously implement and innovate techniques to maximize quality. Manages the domain assessment reviews, identify individual training needs, and increase domain quotient of the team members through regular trainings in collaboration with the Leadership team. Conduct regular trainings for the team and new joiners within the team. Interact with internal and external clients as necessary and works on new projects and data enhancement initiatives as assigned. Maintain relationship with clients and fully own the service delivery of client processes/projects. Act as a subject matter expert and help solve a variety of problems. Provide solutions based on best practices and existing precedents. Coordinate and manage projects from start to finish. Maintains high ethical standards both personally and professionally, to maintain transparency in the team. Ensure clear and seamless communication across levels and teams. Dedication to fostering an inclusive culture and value diverse perspectives. What we’re looking for: Thorough knowledge of Financial data collection methodologies (must have). Result oriented, dedicated, hardworking who can work on own initiative and can deliver on time, under pressure with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards. Self-starter, quick learner with a progressive mindset. Strong delivery skills with ability to balance multiple partners. Excellent communication, presentation, and negotiation skills. Conceptual thinking and analytical skills - Ability to address tasks and challenges with a clear and comprehensive methodology. Readiness to take on challenges and to challenge the status quo. Self-motivated individual with proven ability to multi-task and balance various aspect of work while delivering highest quality result. Ability to work well within the context of a global team. Ability to adapt to change and drive change within the team. Preferred Experience/Qualification: PG degree in commerce or business administration/management. Basic knowledge of Excel and SQL. Basic understanding on lean principles, Blue Prism, Python, Tableau, and Six Sigma certification would be an added advantage. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 313369 Posted On: 2025-09-02 Location: Hyderabad, Telangana, India

Senior Analyst - Service Optimization (SO) and Customer Insight (CI) – Deloitte Support Services Private Limited Work you'll do: The Service Excellence (SE) team is a crucial part of the Deloitte Technology Global (DT Global) organization. We are a part of the Deloitte Technology Operations, that further reports to the Office of the Chief Information Officer - Deloitte Technology Global. SE is a dynamic and innovative organization dedicated to revolutionizing digital transformation within DT Global. We believe in fostering a collaborative environment where creativity and expertise thrive, driving our commitment to excellence. We serve our stakeholders – our member firm and global business customers and our professionals by partnering with the relevant teams within Deloitte Technology. The SO and CI Analyst collects, organizes, and analyzes both qualitative and quantitative data on service performance and customer consumption to identify trends, pain points, and opportunities for improvement. You will support the development and maintenance of dashboards and reports to enhance transparency and assist in identifying inefficiencies. You will collaborate with service owners, business analysts, and other stakeholders to gather requirements and validate findings. Key responsibilities/Job Duties: Analyze and interpret data to provide actionable insights for service optimization and customer experience improvement. Collaborate with cross-functional teams to identify opportunities for enhancing service delivery and customer satisfaction. Analyze Power BI dashboards and reports to track Service Level Agreements (SLAs) and key performance indicators (KPIs) related to service excellence. Identify key insights impacting service quality and work with stakeholders to bridge the gap Support the tracking of service improvements and best practices to drive efficiency and effectiveness in service operations. Present findings and recommendations to stakeholders in a clear and concise manner. Analytical thinking and problem-solving. Strategic thinker with a talent for identifying systemic issues and driving continuous improvement. Data visualization and reporting. Effective communication and interpersonal skills; stakeholder engagement. Ability to synthesize complex information into clear, actionable insights. Proactive, detail-oriented, and comfortable working in a collaborative, fast-paced environment. Required qualifications: Education (degree): Bachelor’s degree in computer technology, Business Administration, Data Analytics, or a related field, or equivalent combination of education and experience Years of experience: 1–3 years’ experience in data analysis, business analytics, operations support, or process improvement, with exposure to customer experience, business operations, or reporting in a corporate environment. Skilled in collaborating with cross-functional teams to enhance process visibility, with familiarity in service delivery concepts but no direct ownership. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication and presentation skills. Proficiency in data analysis tools and software. Ability to work collaboratively in a team environment. Strong attention to detail and organizational skills. Tools & Technology: Proficiency in Microsoft Excel, SQL, and data visualization tools such as Tableau or Power BI. Experience with CRM software and customer feedback tools. ServiceNow (reporting modules). Basic SQL or data extraction tools. SharePoint. Microsoft Office Suite. Survey tools. Other Preferred Qualifications: Experience in the service industry or a customer-facing role. Knowledge of service improvement methodologies. Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey) and basic statistical analysis. Advanced degree or relevant certifications in data analysis or customer insights. Basic understanding of IT service delivery models, customer experience, and business process mapping. Awareness of best practices in transparency and reporting. General knowledge of ITIL or similar frameworks (certification not required). Location: Hyderabad Work Shift Timings: 11 AM to 8 PM Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 310189