Company Description JoulestoWatts Business Solutions, headquartered in Texas, USA, is an IT services and consulting enterprise with over 4,000 professionals serving 200+ clients across 5 countries. Recognized as a certified Great Place to Work (GPTW), we deliver bespoke solutions across diverse domains with 20+ dynamic Business Models. Role Description This is a full-time on-site role for a Client Acquisition Manager based in Bengaluru. The role involves developing and implementing client acquisition strategies, identifying new business opportunities, building and maintaining client relationships, and meeting sales targets. Qualifications Proven experience in client acquisition, sales, or business development Strong communication, negotiation, and interpersonal skills Ability to understand client needs and tailor solutions accordingly Track record of meeting or exceeding sales targets Knowledge of CRM software and sales tracking tools Team player with the ability to collaborate effectively Bachelor's degree in Business Administration, Marketing, or related field Looking into B2B Sales Domian Only Face to Face interviews will be taken Place.,
The primary responsibility of the position is to drive sales and generate revenue by managing existing customer relationships, acquiring new clients, and overseeing field sales executives across North America. The ideal candidate for this outbound sales role should have prior experience in dealing with customers from the US, UK, Canada, or any Western country. Strong communication skills are essential as the role involves holding conversations and pitching products and services offered by the company to customers. Key responsibilities include sharing all necessary information to complete the sales cycle, understanding customer needs through active listening and probing, addressing customer objectives and concerns to enhance sales opportunities, and maintaining accurate records of customer interactions and transactions. Furthermore, the candidate will be expected to conduct timely follow-ups with potential leads to nurture relationships and maximize sales opportunities. This position requires working the NIGHT SHIFT (05:00 pm to 03:00 am or 06:00 pm to 04:00 am) and is based in Bangalore. Applicants must have at least 1 year of experience in International Sales, and experience in International Voice Process combined with sales is also accepted. Only candidates available to join within 0-30 days will be considered for this role.,
Job Description: As a Mortgage Analyst based in Bangalore, you will play a crucial role in the mortgage application process. Your responsibilities will include reviewing mortgage applications and supporting documentation to ensure accuracy and completeness. You will analyze applicants" financial status, credit history, and property evaluations to determine their eligibility for mortgage loans. Conducting risk assessments and making recommendations regarding loan approval or denial will be a key part of your role. Additionally, you will assist in the underwriting process by preparing loan files and supporting documentation for review. Communication with loan officers, borrowers, and third-party vendors to obtain additional information or clarification as needed will also be essential. Staying up to date on mortgage lending regulations and compliance requirements is crucial, along with providing exceptional customer service and support throughout the mortgage application process. Collaboration with team members to streamline processes and improve efficiency, maintaining accurate records and documentation of all loan transactions, and participating in training and professional development opportunities to enhance job knowledge and skills will also be part of your responsibilities. Requirements: - 0-3 years of experience in mortgage lending, banking, or financial services. - Bachelor's degree in finance, economics, business administration, or a related field. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Interview Rounds: Mortgage Analyst: The candidate should score a 3.5 rating out of 5. 1st Round: - Buplas Test (30 to 40 mins) - Communication - Logical/Situation-based questions - E-mail writing 2nd Round: - Face-to-Face (F2F) interview.,
Detailed JD Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred Fresher’s acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail Shift Timing – Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Job Types: Full-time, Fresher, Contractual / Temporary Contract length: 6 months Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Education: Bachelor's (Required) Language: English (Required) Location: Bengaluru, Karnataka (Required) Shift availability: Night Shift (Required) Work Location: In person