Support Manager

10 years

0 Lacs

Posted:22 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities

Job Title: Payroll Manager

Location:

Noida

Reports to:

GMFinance

Role Summary

We are seeking a seasoned and detail-oriented

Payroll Manager

to lead end-to-end payroll operations across our India and Middle East entities. The ideal candidate will ensure accurate, timely, and compliant payroll processing while actively driving process improvements, managing statutory compliance, leading internal audits, and collaborating cross-functionally with HR, Finance, and other key stakeholders.

Key Responsibilities

  • Team Leadership & Governance
    • Lead and mentor the payroll team, ensuring consistent performance and professional development.
    • Oversee Finance induction sessions for new joiners related to payroll, reimbursements, and policy orientation.
    • Act as the primary liaison between Finance and HR for payroll-related strategy, issue resolution, and continuous improvement.
  • Payroll Operations (India & Middle East)
    • Ensure timely and accurate payroll processing in coordination with HR and third-party vendors (e.g., TSR).
    • Validate payroll inputs and review first-cut outputs; oversee final salary registers and initiate salary disbursements.
    • Oversee processing of Car lease transactions and Flexible Benefit Plans (FBP), meal cards, and other benefits.
    • Monitor and manage Full & Final settlements (FNF), ensuring accuracy and timely payouts.
  • Accounting & Financial Controls
    • Review and approve payroll-related accounting entries in Oracle (expenses, provisions, bank entries).
    • Ensure timely posting and reconciliation of payroll JVs.
    • Prepare and validate month-end variance analysis and GL-to-SR reconciliations.
    • Drive timely and accurate provisioning of payroll expenses.
  • Compliance & Audits
    • Ensure adherence to statutory compliance for all payroll-related payouts (EPF, ESI, PT, LWF, TDS, etc.).
    • Coordinate with external and internal auditors; lead the preparation of audit schedules and supporting documentation.
    • Maintain and review monthly balance sheet schedules related to payroll.
  • Reimbursements & Settlements
    • Review and approve employee reimbursements (travel, expense claims, credit card bills).
    • Manage gratuity processing via the trust and related payouts.
    • Initiate and oversee employee-related reimbursements and adhoc disbursements.
  • Process Improvement & Stakeholder Management
    • Handle employee queries via helpdesk-Tool and ensure timely resolution.
    • Partner with HR and internal teams to support adhoc payroll requests and projects.
    • Identify process gaps and lead automation or system improvement initiatives to enhance accuracy and efficiency.

Qualifications & Skills

  • Bachelor's/Master’s degree in Finance, Accounting, or related field.
  • 8–10 years of payroll experience, with at least 2–3 years in a managerial role.
  • Strong understanding of Indian and Middle East payroll regulations.
  • Hands-on experience with Oracle and payroll tools (e.g., SAP, ADP, etc.).
  • Excellent analytical, leadership, and communication skills.
  • Ability to work under pressure and manage multiple priorities.

Experience

  • 12-14 Years

Skills

  • Primary Skill: Support
  • Sub Skill(s): Support
  • Additional Skill(s): Account Management, Finance Operations, ISMS, Administration Operations

About The Company

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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Infogain

IT Services and IT Consulting

Los Gatos CA

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