Job
Description
You will be responsible for creating and executing account plans, cultivating strong relationships with enterprise accounts, and meeting revenue targets. Anticipating client needs, identifying growth opportunities, and collaborating with stakeholders to ensure seamless delivery will be key aspects of your role. Managing risks, leading contract renewals and negotiations, and focusing on driving value for both the client and the organization are essential responsibilities. Your duties will include developing and implementing comprehensive strategic account plans for key clients, aligning their business objectives with the organization's offerings. Building and maintaining professional relationships with clients to understand their unique business challenges is crucial. You will utilize margin management techniques, engage with partners to enhance win rates and solution delivery, and facilitate solution development in cooperation with internal and external stakeholders. Furthermore, you will define and pursue joint growth opportunities with partners using the organization's portfolio, anticipate and address potential risks to client relationships, and implement strategies to mitigate negative impacts. Leading contract renewal negotiations, managing pricing discussions, securing contract extensions, and ensuring favorable terms for all parties involved will be part of your responsibilities. Analyzing account performance data, tracking key performance indicators, and providing data-driven insights for continuous improvement to clients are also important tasks. It is recommended that you hold a Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related field, or have commensurate work experience. Ideally, you should have 7-10 years of experience in customer relationship management, account management, or a related field. While certifications are not required, having knowledge and skills in areas such as Account Management, Business Development, Business Planning, Customer Relationship Management, Sales Management, and more will be beneficial. Effective communication, results orientation, learning agility, digital fluency, and customer centricity are essential cross-organizational skills for this role. Your impact will be felt across the function as you lead and provide expertise to functional project teams, and potentially participate in cross-functional initiatives. You will work on complex problems requiring an in-depth evaluation of multiple factors, contributing significantly to the organization's success. Please note that this job description outlines the general responsibilities and level of work expected in this role. It is not exhaustive and may be subject to change, with additional functions assigned as needed by management.,
