SuccessFactors Business Systems Analyst

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We have a fantastic opportunity for an individual to join the HR Tech Team at MongoDB. The HR Tech Team works cross functionally with Stakeholders across the People team.

As a Business Systems Analyst, you will join a cross-functional team of support associates, system administrators, product managers, HRIS engineers, and HR professionals. You will be involved in and take a lead role in projects that are critical to the success of the business.

As the HR Tech Business Systems Analyst, you will play a pivotal role in driving the strategic direction and development of our human resources systems and tools with a focus on the Employee Central, Onboarding, Performance, and Compensation modules. You will be responsible for overseeing SuccessFactors enhancements and projects from conceptualization to launch, and beyond. Your focus will be on delivering innovative solutions for the hire to retire process to enhance the efficiency, effectiveness, and user experience of our HR systems, ultimately supporting the company's overall mission and People Team goals.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift timings: (6 PM - 2 AM IST)

Responsibilities

• Design, create and support solutions to drive business processes in Successfactors that are secure and scalable.
• Stakeholder Management: Strong interpersonal and communication skills to effectively build relationships with the MongoDB People team, influence/drive decision-making, and become a trusted advisor.
• Facilitate workshops with stakeholders to drive out requirements
• Take full ownership of project/enhancement delivery (if applicable supported by a Business Analyst and/or project manager).
• Continuous Improvement: Continuously monitor industry trends, user feedback, conduct retros, and internal processes to identify areas for improvement and drive ongoing enhancements to HR systems.
• Investigating production issues and support operational BAU activity
• QA Testing (Peer, Functional)
• Create process flow diagrams and Solution Design
• Ability to work independently with limited supervision, whilst participating fully as a member of the team

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Advanced knowledge in the SuccessFactors Employee Central module and ‘hire to retire’ process including core HR, Time Off, Integration Center, Workflows, Reporting, Security (RBP), global/local templates, Document Generation, MDF objects, Position Management, and Onboarding.
• Prior experience working in HR Operations, Business Analysis, or Business Systems teams in a Tech company is preferred.
• Deep understanding of HR business processes, and systems, with expertise in areas such as HRIS, Onboarding, talent management, integrations, and reporting.
• Prior experience with productivity and process mapping tools preferred, for example: MS Office, Google Suite, Visio/Lucid Chart, etc.
• Experience working with large data volumes and facilitating this in solution design is preferred but not required.
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product features and technical specifications.
• Identifying risks and issues to the team to fix them in a timely manner
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence decision-making at all levels of the organization.
• Proven ability to thrive in a fast-paced, dynamic environment, with a proactive and results-driven mindset.
• Familiarity with agile development methodologies, software development lifecycle (SDLC), and project management best practices.

Success Measures

• In 3 months you’ll have fully ramped up on TechOps HR Tech processes, familiarized with our HR Tech stack, identified process improvements, gained a deep understanding of HRIS products, and built relationships with key partners and stakeholders
• In 5 months you’ll have taken complete ownership of executing and driving projects and enhancements for Successfactors modules and supporting your delivery teams and business stakeholders. Collaborate with stakeholders to outline enhancements based on customer needs. Build strong relationships with our People team and process owners. Additionally, you will work with engineering teams to develop prototypes and MVP’s aligned with a prioritized roadmap.
• In 12 months you will independently oversee the launch of new features and enhancements, coordinating with cross-functional teams to ensure effective rollout and customer communication. Monitor user adoption of new features and gather feedback from customers to iterate on the product and prioritize future enhancements. Establish key performance indicators (KPIs) and metrics to track the success of the HRIS product, such as user engagement, retention, and customer satisfaction.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 2252925582