Subject Matter Expert

As a Civil SME within the Engineering division with efficiently you will be a leading expert in the Civil Engineering domain and responsible for the recruitment, training, implementation, and client engagement of Civil Engineers. Along with this you also need to perform the following tasks.

Recruitment, Training, implementation, and client engagement

• Identifying and recruiting top-tier resources specializing in Civil Engineering with expertise in Civil 3D applications, ensuring a seamless fit with business requirements and project needs.
• Providing comprehensive training during the onboarding period and ongoing skill development for resources aligned with clients in the Civil Engineering domain.
• Collaborating with the sales/CSM team to recommend well-suited candidates for Civil Engineering projects, conducting mock interviews to prepare them for client interactions.
• Demonstrated proficiency in utilizing Civil 3D, and AutoCAD, and expertise in the application of civil engineering codes, standards practices, and a good understanding of BIM processes.
• Extensive knowledge of Civil 3D processes and workflows, with experience in utilizing supplementary tools such as Bluebeam, BIM 360, and Navisworks.
• Facilitating effective communication and coordination between the CSM team, placed Civil 3D specialists, clients, and other stakeholders at various stages of project development, showcasing strong communication skills and a commitment to a customer-focused approach.

Review and correction

• During escalation periods, meticulously review client-provided data to ensure that placed candidates adhere to project requirements and deliver high-quality results.
• Engage proactively with newly placed candidates, conducting frequent interactions to assess their work, verify alignment with client expectations, and promptly address any issues that may arise.
• Thoroughly review and implement corrections, comments, and feedback received in markup or any other format during escalation periods, ensuring accurate and precise updates to models or drawings.
• On a case-by-case basis, conduct comprehensive reviews of models, drawings, specifications, and other engineering data to validate their alignment with the respective project phase, maintaining a commitment to project integrity and quality assurance.

Coordination and Documentation

• Collaborate closely with placed candidates, the Customer Success Management (CSM) team, and the client or client’s team to ensure timely project delivery and meet project deadlines effectively.
• Demonstrate adaptability by providing support to placed candidates on multidisciplinary projects, irrespective of project size or service complexity, contributing to a versatile and well-rounded skill set.
• Exhibit strong communication skills, both written and oral, fostering effective collaboration and information exchange among project stakeholders.
• Showcase proficiency in working with BIM360/ACC, leveraging this experience to enhance project coordination and management.
• Demonstrate capability in supporting placed candidates to organize and maintain all revisions of project drawings, plot files, and project-related information systematically, promoting a logical and well-structured approach to project documentation.

Key Responsibilities

The candidate should be able to perform the following tasks.

• Responsible for Training the candidates on AutoCAD, and Civil 3D, developing the workflow between all the departments, and supporting them with BIM/Engineering product-specific domain knowledge.
• Led the production of improvement plans and exhibit drawings using both AutoCAD and Civil 3D, working collaboratively under the direction of a Licensed Civil Engineer.
• Responsible for imparting knowledge of actual execution and training on Civil systems that are considered industry standards.
• Build a support model with the recruiting team through screening, interacting, and testing their product knowledge as per the client’s needs by implementing BIM/Engineering expertise.
• Support the learning and development team with BIM/Engineering expertise and in-house hands-on models to suit the client’s requirements.
• The ideal candidate should provide extensive training in AutoCAD, and Civil 3D.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Be tech-savvy, self-learning, and stay updated with the latest BIM trends/Codes and Standards (Codes and Standards are preferably from the USA region).
• Work closely with the candidates and training on Civil systems, understand the available products for BIM Engineering, and provide support and enablement to the sales team on client-specific requirements.
• Establish processes with Customer Success Operations to help drive and collaborate on the Feature Request process.
• Build and establish relationships with Peer and Product teams to ensure alignment and success.
• Provide internal support for advanced workflow conversations and work closely with Customer Success and sales team on meeting preparation to provide support/mentorship on customer-facing calls if necessary.
• Be able to work effectively from a home office.
• Should guide placed candidates to achieve the delivery deadlines with quality.
• Should address placed candidate queries on time.

Qualifications

• Assoc. bachelor’s or master’s degree in civil engineering.
• Minimum 8+ years of experience (not freelance) in Civil services design, drafting, modeling, and coordination.
• Previous experience in recruitment, training, and development initiatives.
• Proficient in AutoCAD, Civil 3D, and using BIM360/ACC.
• Working knowledge of Microsoft Office, Adobe, and Windows OS 10.
• Ability to work with a team and/or independently with multi-tasking skills.
• Ability to interpret advanced construction documents/construction drawings.
• Ability to produce 3D information models and construction drawings.

Desirable skills and experience

• Experience working on USA projects and developing real, workable solutions with a foundation of innovation.
• Overall, a minimum of 6+ Years of Civil 3D experience with good modeling, coordination, and drafting skills.
• Knowledge of Land Development services Codes and standards.
• Solid expertise in detailing and drafting Land Development or Civil services following standards.
• Strong collaboration and communication skills.
• Ability to work in a team environment.
• Ability to manage multiple tasks simultaneously.