Job description: A US Tax Telecaller role involves making outbound calls to potential and existing customers to generate leads, offer tax-related products or services, and close sales. Key responsibilities include: - Primary Responsibilities: - Making outbound calls to prospective clients - Responding to inbound inquiries and converting leads into sales - Providing detailed information about tax products and services - Achieving and exceeding weekly/monthly sales targets - Maintaining accurate records of calls and sales conversion data - Following up on customer requests and ensuring customer satisfaction - Collaborating with the sales team to develop effective strategies Requirements: - High school diploma or equivalent; bachelor's degree preferred - Proven experience in sales, with telecalling experience a plus - Excellent verbal communication and interpersonal skills - Ability to understand customer needs and handle different personalities - Demonstrated ability to achieve and exceed sales targets - Proficiency in CRM software and other sales tools - Strong organizational skills and attention to detail Work Environment: Some tax telecalling jobs may involve working with tax preparation software, providing technical support, and answering general tax-related questions. Companies like Genesis Call Center hire tax telecallers to work remotely, offering flexible schedules and paid training. The IRS also hires Contact Representatives to provide technical assistance to individuals and businesses over the phone.
A Subject Matter Expert (SME) in U.S. Taxation is responsible for providing advanced expertise and authoritative guidance on federal, state, and local tax laws, regulations, and compliance requirements. The SME supports tax strategy, compliance, planning, and reporting efforts by ensuring all activities align with current U.S. tax codes, IRS regulations, and GAAP/ASC 740 standards. This role involves reviewing tax filings and provisions for accuracy, advising on complex tax matters, identifying opportunities for tax optimization, and ensuring organizational adherence to applicable laws. The SME collaborates with cross-functional teamsincluding finance, accounting, and legal departments—to address tax implications of business decisions, manage audits, and implement process improvements. Additionally, the expert stays abreast of legislative changes, interprets their impact, and delivers training or technical updates to internal teams. A strong background in U.S. tax compliance, tax research, and financial reporting, Role & responsibilities Preferred candidate profile Experienced in US taxation as Tax Analyst
JD Tax Preparation Services offers comprehensive individual tax preparation, including Form 1040, for various situations like W-2 employees, self-employed individuals, rental income, and investments. They also assist with visas, ITINs, or non-resident status, ensuring compliance with IRS requirements. Here are some key services they provide: - Individual Tax Preparation (Form 1040): Covers W-2 employees, self-employed, rental income, and investments. - Tax Credits: Help with Child Tax Credit, Earned Income Tax Credit, and other dependents. - ITIN Application (Form W-7): Assistance for those without a Social Security Number. - Amended Tax Returns (Form 1040X): Correct mistakes on previous filings. - Tax Planning: Year-round support to reduce liability and maximize refunds. Role & responsibilities Preferred candidate profile