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4 Job openings at ETS India
Technical Writer - Product documentation (SOP) specialist For Web Appl

Noida, Gurugram, Delhi / NCR

2 - 7 years

INR 5.0 - 13.0 Lacs P.A.

Hybrid

Full Time

MAILTO:ADWIVEDI001@ets.org Key Responsibilities: Create and maintain user guides, FAQs, release notes, and online help documentation for web applications. Work closely with product managers, developers, and support teams to gather information and translate technical concepts into clear documentation. Ensure documentation is well-structured, consistent, and aligned with company branding and style guidelines. Review and update documentation regularly to reflect product changes and new features. Assist in developing training materials and internal process documentation as needed. Utilize Microsoft Office tools (Word, Excel, PowerPoint) to create and format professional documentation. Organize and maintain a documentation repository for easy access and version control. Conduct usability testing of documentation and incorporate user feedback for continuous improvement. Qualifications: Minimum 3 years of experience in technical writing, specifically for web applications . Strong technical aptitude and ability to quickly understand new software and workflows. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with documentation tools. Fluency in English , with excellent writing, editing, and proofreading skills. Ability to collaborate with cross-functional teams, including developers, product managers, and customer support. Strong organizational skills and attention to detail. Ability to work independently and manage multiple projects simultaneously. Preferred Qualifications: Bachelors degree in English, Communications, Technical Writing, Computer Science, or a related field. Previous experience in the credentialing industry or a related field. Experience with content management systems (CMS), version control tools, or help authoring software . Knowledge of HTML, Markdown, or other web-based documentation formats . Behavioral Competency Requirements Achieving Results Accountability: Assumes ownership for the success of teams tasks and projects. Puts forth best effort consistently on all responsibilities. Works with team to ensure delivery of tasks and projects. Accepts responsibility for team’s mistakes and failures. Quality Focus: Takes a thorough and detailed approach to all work tasks. Checks the team’s work carefully to ensure quality, accuracy and completeness. Works to actively exceed others’ expectations. Raises potential causes of concern ahead of time to prevent mistakes and inconsistencies. Prioritizing and Planning: Prioritizes tasks/assignments for team by considering importance, complexity, deadlines and resources. Takes an orderly and structured approach to work that allows others to follow. Creates comprehensive and realistic plans to achieve team’s objectives. Uses systems, tools, and processes to track progress of plans and commitments. Organizational Agility: Recognizes differences in goals and priorities between teams. Leverages influencers and decision makers across different teams to get things done. Works effectively laterally and vertically across functions. Uses organizational strategies and processes to achieve goals. Collaborating Effectively Communication: Asks open questions to understand others’ insights and needs. Conveys ideas and information in a clear, convincing and credible way. Appeals to each person’s interests by leveraging logic, emotion and connections. Actively listens and summarizes to demonstrate understanding to others. Building Teams: Identifies, supports, and promotes common goals and shared values. Role models an open approach and sharing of information. Actively fosters positive interactions between team members. Understands and utilizes individual’s strengths to maximize team effectiveness. Motivating and Engaging: Tailors feedback to the individual, team or accomplishment. Inspires others through own dedication and commitment to excellence. Links team’s roles and responsibilities to meaningful goals and objectives. Creates a shared sense of purpose which engages the team. Generating Solutions Critical Thinking: Evaluates evidence and information for relevance, importance, and reliability. Utilizes a range of sources when gathering information. Provides solid evidence and reasoning to support conclusions and decisions. Focuses on the facts and evidence, working to remove emotion or self-interest. Problem Solving: Critically evaluates information to identify root issues. Identifies risks, obstacles and opportunities in situations. Makes clear decisions based on appropriate logic and information. Seeks to learn from previous experiences to apply creative solutions where possible. Directing and Guiding: Prioritizes and coordinates their team’s work in an organized and thoughtful way. Sets clear performance expectations and holds others accountable. Ensures team members are focused on important goals and objectives. Uses methods to track progress of plans and commitments.

Oracle EPM Planning Administrator

Gurugram

3 - 8 years

INR 7.0 - 17.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Administer Oracle EPM Cloud Planning modules, including application maintenance, security, and user support. Work closely with U.S.-based finance teams to manage metadata changes, business rule updates, form/dashboard enhancements, and data loads. Monitor integrations using Data Management, EPM Automate, and REST APIs; troubleshoot data load and transformation issues. Support monthly and quarterly forecast cycles, annual budget activities, and system roll-forwards. Implement and maintain calculation logic, groovy scripts, data maps, smart lists, and allocation rules. Manage security provisioning, audit logs, and role access across environments. Coordinate regression testing and change deployments during EPM quarterly patch releases. Prepare and maintain documentation of technical processes, configuration updates, and administration procedures. Work Hours: Aligned to U.S. Time Zones (EST/PST overlap required) Required Experience: 5 + years of experience with Oracle EPM Planning (Cloud preferred, on-premises considered). Proficiency with Data Management, Smart View, EPM Automate, Calculation Manager, and Forms. Strong understanding of planning processes and financial modeling concepts. Experience supporting global stakeholders, especially U.S.-based FP&A teams. Excellent analytical, problem-solving, and communication skills in English. Ability to work independently, manage service tickets, and coordinate enhancements with minimal supervision. Knowledge of financial systems and revenue management processes. Experience with project management methodologies (e.g., Agile, Waterfall). Ability to work independently and as part of a team. Experience with Groovy scripting and REST API integrations. Familiarity with Oracle Integration Cloud (OIC) or third-party integration tools. Exposure to Narrative Reporting, Profitability & Cost Management, or other EPM modules is a plus. Understanding of SOX compliance, access audits, and change control best practices. Preferred candidate profile

Senior Executive Database

Noida, Gurugram, Delhi / NCR

1 - 6 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job description Mailto:adwivedi001@ets.org Role & responsibilities The Senior Executive Database will be playing a crucial role in software development, requiring a strong foundation in MySQL database, problem-solving skills, and the ability to work collaboratively to deliver robust and scalable applications. Key Responsibilities Manage My SQL Server databases through multiple product life cycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Knowledge of any BI Tool (Power BI, Tableau, Google Data Studio). Knowledge of cloud (AWS/AZURE/GCP).

Senior Frontend Developer

Noida, Gurugram, Delhi / NCR

7 - 12 years

INR 20.0 - 32.5 Lacs P.A.

Hybrid

Full Time

Mailto adwivedi001@ets.org Role & responsibilities Senior Full Stack Developer should be self-motivated & detail-oriented and have strong hands-on technical skills on Angular2+, AngularJS, HTML5, CSS3, JQuery, JavaScript, Java, XML/XSLT and Web services. Should have knowledge of AWS cloud technologies. Responsibilities: * Develop web applications following standards / best practices in design patterns, code standards and deployment * Ability to quickly prototype new technology solutions * Independently develop software with minimal supervision, taking full ownership of assigned software components * Create and update all relevant documentation and specifications for design, development, and testing * Work closely with architects / leads in the development team Required Experience: * At least 8 years as a Full Stack Application Developer (70% on Client side and 30% on Server side) with good problem-solving skills. * At least 4 years of strong experience with Front-End technologies, including HTML5, JavaScript, JQuery and CSS3. * Must have strong knowledge and good hands on in Angular 2+ and TypeScript. * At least 2 years of experience with Angular JS. * At least 2 years of experience with Server-side programming language/framework: Java, Spring. * At least 2 years of experience with XML and XSLT or equivalent content processing/transformation knowledge. * Have good knowledge in developing responsive web page design, web-component, web-media technologies * Experience in Developing applications for cross-browser compatibility with different OS and device is a must. * Experience in writing unit tests for Java, JavaScript and functional programming is a plus. * Experience in Developing Web Accessible Applications adhering to WCAG 2.0 / WAI-ARIA standards is a big plus * Experience with AWS Cloud technologies and DevOps practice is a big plus

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