Store Manager

Job Description

Store Manager, Premium Women-Wear Store

Job Summary

·      Manage day-to-day store operations, including staff scheduling, inventory oversight, and adherence to operational standards.

·      Ensure a high level of customer engagement by fostering a welcoming, supportive atmosphere and offering personalized assistance.

·      Demonstrate strong communication skills—verbal and non-verbal—to effectively interact with customers and team members.

·      Represent the brand with a pleasing and well-groomed personality, setting an example for the team and enhancing customer trust and experience.

·      Build and nurture lasting customer relationships, encouraging repeat visits and brand loyalty through personalized service and follow-up.

·      Monitor and manage inventory, coordinating with backend teams to ensure availability of key products.

·      Resolve customer issues with empathy and efficiency, maintaining the brand’s reputation for service

excellence.

·      Drive sales performance by setting clear targets and coaching the team to consistently achieve goals.

·      Lead recruitment, onboarding, and continuous training to build a skilled, motivated, and customer- focused team.

·      Maintain an inviting and well-organized store environment that reflects the brand’s aesthetic and appeals

to our target clientele.

·      Uphold brand guidelines, health & safety protocols, and company policies to ensure seamless operations.

·      Lead the execution of in-store promotional activities and seasonal campaigns to maximize visibility and sales.

·      Minimum 3 years of experience in a similar role at a reputed retail store. Knowledge of retail management best practices.

·      Comfortable in working on weekends; holiday will be Tuesdays (as per market norm)

·      Excellent communication and customer service skills.

·      Ability to work flexible hours, including weekends and holidays.

·      Bachelor’s degree in business administration or relevant field preferred.

·      Familiarity with inventory management software is a plus.

·      Passion for women's fashion and workwear trends.

·      Competitive salary based on experience.

·      Opportunities for growth and career advancement.

·      Health insurance and other benefits as per company policy.

Location: Pune