Store Manager

Job Summary:

The Store Manager will oversee the daily operations of the tyre trading and automotive service store, ensuring smooth workflow, high-quality customer service, and achievement of sales and operational targets. The role requires hands-on leadership in managing inventory, sales, staff performance, and workshop coordination to maintain efficiency and profitability.

Key Responsibilities:1. Store Operations & Management

• Oversee all aspects of store operations, including tyre sales, automotive services, and workshop activities.
• Ensure adherence to company policies, safety standards, and operational procedures.
• Plan and implement strategies to improve productivity, reduce costs, and increase profitability.
• Manage day-to-day cash flow, billing, and financial reporting.

2. Sales & Customer Service

• Drive sales performance to achieve monthly and annual targets.
• Develop and maintain strong relationships with customers (retail and corporate).
• Handle customer complaints and ensure customer satisfaction through quality service delivery.
• Support marketing and promotional activities to attract new clients and retain existing ones.

3. Inventory & Procurement

• Manage tyre, spare parts, and consumable inventories efficiently to avoid stockouts or overstocking.
• Coordinate with suppliers for timely procurement and negotiate pricing for cost optimization.
• Conduct regular stock audits and maintain accurate inventory records.

4. Team Leadership & Development

• Supervise and motivate sales, store, and workshop staff to ensure high performance.
• Provide training on product knowledge, customer service, and operational standards.
• Schedule shifts and manage staff attendance and performance evaluations.

5. Workshop Coordination

• Coordinate between sales and workshop teams to ensure timely and quality vehicle servicing.
• Monitor job cards, service reports, and ensure proper use of equipment and tools.
• Ensure safety and cleanliness of the workshop area.

6. Reporting & Analysis

• Prepare and submit periodic reports on sales, expenses, and store performance.
• Analyze key performance indicators (KPIs) and recommend improvement actions.
• Provide feedback to management on market trends, customer preferences, and competitor activities.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Automotive Engineering, or related field (preferred).
• Minimum 4 years of experience as a Store/Branch Manager in tyre trading, automotive service, or spare parts industry.
• Strong knowledge of tyres, automotive products, and service operations.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in MS Office and inventory management systems (ERP experience preferred).
• Strong analytical and problem-solving abilities.
• Customer-focused with a results-driven mindset.

Education: Bachelor’s degree in Business Administration, Automotive Engineering, or related field (preferred).

Salary: ₹30000+ Incentives

Experience: 4+ years

Location: Angamali

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• tyres, automotive products, and service operations: 4 years (Preferred)
• MS Office and inventory management systems: 4 years (Preferred)
• leadership, communication, and interpersonal skills: 4 years (Preferred)
• Store Manager in tyre / automotive service / any industry.: 4 years (Preferred)

Work Location: In person