Store Manager

Gofy Kids Mall is Delhi’s most vibrant retail destination for children, offering an exciting range of kids wear, toys, baby care, footwear, and fashion – all under one roof. We are looking for a dynamic and experienced Store Manager who understands the pulse of kids' retail and can lead our Model Town outlet with excellence. Key Responsibilities: Oversee daily operations of the kids wear, footwear, toys and baby care sections, ensuring high standards of customer service and visual merchandising Manage inventory, stock levels, and replenishment schedules for kids’ apparel, accessories, and baby care items Train and lead the store team to ensure smooth operations and team coordination Handle customer queries, complaints, and ensure a family-friendly shopping experience Track and drive sales targets, footfall, and customer retention metrics Coordinate with vendors, suppliers, and logistics to ensure timely delivery and stock rotation Prepare daily/weekly sales reports and submit performance updates to management Implement seasonal display changes and promotional campaigns in the store Ensure hygiene, safety, and child-friendly store ambiance at all times Eligibility Criteria: Minimum 10 years of experience in retail management, preferably in kids wear or baby care industry Proven experience in managing a mid-to-large format store with a team of 5+ members Strong leadership, communication, and people-management skills Knowledge of retail POS systems, stock audits, and visual merchandising Customer-centric with a warm and friendly approach towards parents and kids Should be fluent in Hindi and English Perks & Benefits: Competitive salary Opportunity to lead a flagship store in a growing kids' retail brand Friendly and dynamic work environment Family-friendly environment in a kids-focused brand Show more Show less