Posted:10 hours ago|
Platform:
On-site
Full Time
We are seeking a dynamic and experienced STORE MANAGER to lead our store sales team and drive the success of our Delhi flagship boutique. The ideal candidate will possess strong leadership skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service and will be responsible for overseeing all aspects of our retail operations.
● End to end ownership of the store.
● Ability to build and manage relationships with HNI clients and exceptional sales skills to close high-value jewelry
sales (INR 5L-50L);
● Provide strategic leadership and direction to the boutique team, setting clear goals and objectives to drive sales
and profitability.
● Develop and execute sales strategies and initiatives to increase revenue and achieve targets.
● Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding
customer service and exceed customer expectations.
● Lead by example, actively engaging with customers to build relationships, provide personalized styling advice,
and drive sales.
● Handle customer inquiries, complaints, and escalations in a professional and timely manner.
● Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify
opportunities for improvement and implement corrective actions as needed.
● Conduct regular performance evaluations and provide feedback to staff to enhance their skills and productivity.
● Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to
create an inviting and luxurious shopping environment.
● Manage staffing needs, including recruitment, training, scheduling, and performance management, to ensure
adequate coverage and staffing levels to meet customer demand.
● Collaborate with the marketing team to plan and execute promotional activities and events at the store.
● MBA from a leading institution and a fashion graduate from a Tier 1 Indian college
● Exceptional ability to sell and engage with HNI clients at a personal level
● Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets
and deliver exceptional customer service.
● Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers
● Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.
● Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.
● Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.
● Flexibility to work evenings, weekends, and holidays as needed.
Amaris Jewels
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