Staff Product Manager

Job Description

About Chargebee Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale. Chargebee counts businesses like Freshworks, Calendly and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India. We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US. Job Summary: We’re looking for a Product Manager – Data Products & Analytics Platform to drive the vision, roadmap, and delivery of RevenueStory, our AI-powered analytics platform. You’ll work at the intersection of product strategy, data engineering, and user experience to create intuitive, scalable data tools that enable our customers to make better decisions and unlock growth. This is a highly visible and strategic role where you’ll directly shape how SaaS businesses understand their subscription performance through intelligent insights, powerful self-serve reporting, and seamless data access. What you’ll do Customer Discovery: Identify meaningful problems & opportunities, and translate them into clear product requirements, ensuring they are clear, concise and aligned with the product strategy. Product Roadmap: Work closely with RevOps leaders, CXOs, and data-savvy customers to understand their analytical needs. Translate complex data problems into intuitive, scalable product features. Collaborate with cross-functional teams to prioritize delivery of features. Execution & Delivery: Partner with engineering, design, and data teams to prioritize the roadmap and deliver against key milestones. Documentation: Maintain product documentation, including user guides, release notes, marketing collateral and product announcements. Product Marketing: Be the product input to our marketing team to enable effective and impactful product marketing communications. Sales Support: Support the sales team with presales activities, including product demonstrations. Help showcase how the product can address a customer's specific challenges and provide a tailored experience. Who we’re looking for 5–6 years of total experience, with 2–3 years specifically in delivering data products and/or data platforms to customers Strong understanding of data infrastructure concepts like data lakes, ETL pipelines, metric definitions, schema design, and visualization tooling Proven ability to translate customer needs into platform capabilities, especially in SaaS or enterprise settings Experience working with AI/LLM-enabled features (a strong plus) Exceptional problem-solving, product storytelling, and communication skills Empathy for end users—both technical (analysts, engineers) and non-technical (CXOs, RevOps) Ability to operate with ownership in fast-moving, ambiguous environments Why This Role Is Special This is not just a feature ownership role. You’ll be laying the foundation for how Chargebee delivers trusted, explainable, AI-powered insights to every customer. What makes us who we are: We are Globally Local: With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighbourhood. We value Curiosity: We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, figure out answers to them, and foster a continuous learning environment. Customer! Customer! Customer!: Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun. If you resonate with Chargebee, have a monstrous appetite for curiosity, and an insatiable urge to learn and build new things, we’re waiting for you! We value people from all backgrounds and are dedicated to hiring and employing a diverse and inclusive workplace. Come be a part of the Chargebee tribe! Show more Show less