Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities Executive
Work Dynamics
What this job involves:
To provide operational and administrative support to the Facility Management team assigned.
Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practice.
Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management.
Roles & Responsibilities:
Provide support to the AFM to ensure critical operational items are attended to within agreed time frames
To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.
To assist with the site audits & floor walks to be undertaken on entire Client site
Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified
Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry , Cafeteria staff etc
Full responsibility of the site during the entire shift
Filing of site related documents including but not limited to challans, GRN’s etc.
Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead
Ensure all processes are followed as per the Standard Operating Procedures of RACI viz. Stationery, midnight snacks etc, material movement etc.
Timely submission of reports as requested by Asst Manager & Facility Manager
Ensure employee health & safety & related services
Ensure that appropriate vendor escalation process is followed
Ensure that all cleaning & maintenance schedules are adhered to
Ensure completing any specific responsibilities as specified by the managers
Tracking of Facility Operating Expenses
Processing of all invoices for payment – first take approval of Client / FM and then submit to MIS and billing department.
Liaison with the client Finance team
Client billing / invoicing and follow up payments by clients
Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering
Maintenance of Billing Tracker
Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist.
Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Maintenance and Keep AFM / FM updated.
To prepare the snag list soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.
Proper check on vending machines and photocopier machine reading.
Checking H.K attendance on daily basis.
To check food quantity, and Food testing before lunch/Dinner starts
Coordinating for Medical Emergencies as and when required
Take regular briefings of Help Desk/ Mail room Executive.
Provide management advice to Helpdesk for escalated issues.
Insure immediate response to priority Calls.
Coordinate with facilities helpdesk regarding the arrangements of the day.
Oversee the Mailroom process during the shift.
Provide management advice to Mailroom for escalated issues
To check the attendance of our vendor's employee.
Prepare weekly shift/duty rosters
Manage the inventory control of all facility related items.
Maintain Proper logbook and mention the follow up jobs if pending in next shift.
Logbook Shared with FM in every shift.
Skill Sets
Exposure and experience in dealing with multinational corporate organizations
Ability to adapt and perform under pressure
Possess strong interpersonal skills with the ability to build rapport quickly.
Good communication skills
Sound like you? To apply you need to have:
Years of industry experience
What we’re looking for someone with 6 – 8 years of experience in operations and facility management with a graduation degree.
Undeniably superior soft skills
As the Lead, you’ll demonstrate your expertise in interacting with a wide range of clients and staff - that’s why impeccable people skills will be a handy talent. Likewise, you must show your aptitude in developing improvement initiatives with ability to perform under pressure. You must also display flexibility in managing daily activities using various systems & possess strong interpersonal skills with the ability to build rapport quickly. Excellent communication and leadership skill will be a must.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
