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Tata Communications
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Sr Engineer - IT Operations & Infrastructure

Sr Engineer - IT Operations & Infrastructure

Tata Communications

0 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

mobility collaboration security network sharepoint onedrive mfa mobile management deployment troubleshooting mdm connect scripting powershell compliance patch support report portal test software testing audit service server android azure engineering automation monitoring migration communication writing

Work Mode

Remote

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Experience and knowledge of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive Administration, MFA, SSO, Mobile Device Management, Deployment, and Distribution, SMTP Relay, ADFS
Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, ADFS, DNS, AD Connect Sync, Scripting (PowerShell), Security & Compliance, eDiscovery
Escalate and co-ordinate with Vendors for issue resolution
Communicate with Customer’s IT and Security Groups
Co-ordinate with FW, NW teams to ensure Supported systems are maintained
Working Knowledge of various MDM & Patch Management Tools
Troubleshooting and support, DLP, Windows Defender, BitLocker Encryption
Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version
Remote Support and assisting users via calls and MS teams
Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools
Intune Windows packages creation, testing & deployments
Liaise with vendors and other IT personal/Customer for problem resolution
L2 Desktop Support and Remote Support for end-users.
Knowledge of handling Helpdesk Ticketing Systems.
Maintaining IT documentations, Audit Queries, Hardening
VAPT Fix, Security & Compliance
End User SLA Management
M365 Service Administration
Advanced knowledge of M365-AD, MFA, SSO and ADFS, SMTP Relay, Radius Server (NPS), Certificate Authority (CA), AD Connect Sync, Conditional Access
Detailed understanding of Android/iOS creation & deployment of mobile apps, should know Microsoft Intune on Azure - focuses on mobile device management MDM, MAM, App Protection
Experience in End Point engineering and support activities
Advanced knowledge of patch management methodologies
Should have a good experience in troubleshooting issues of Patch Management & MDM
Familiarity with certificate application to end user devices
Advanced Troubleshooting and Support
Identity and Access Management
Should have a good experience in Hybrid Environment Management
Automation and Scripting
Monitoring and Reporting
Migration and Deployment
Collaboration with Stakeholders
Excellent communication skill, Clear English speaking and writing ability
Project management skill
Excellent co-ordination and Inter-personal effectiveness
Have systematic approach towards work areas
Should be able to cope up excellently under stressful circumstances

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Sr Engineer - IT Operations & Infrastructure