Sr. Business Analyst

We are looking for a dynamic and detail-oriented Business Analyst cum Product Owner to join our team to drive the development and enhancement of our Educational ERP system. You will be the bridge between stakeholders, users, and the technical team, ensuring that product requirements are well-defined, solutions are user-focused, and development efforts align with business goals.

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Key Responsibilities

Business Analysis

• Gather, analyse, and document business requirements from educational institutions (schools, colleges, universities).

• Conduct stakeholder interviews, workshops, and process analysis sessions to understand functional and non-functional needs.

• Create detailed business process flows, functional specifications, and use-case documents.

• Identify process improvements and propose scalable, user-centric solutions.

• Prepare comprehensive project documentation such as Project Scope Documents, SRS (Software Requirements Specification), FRS (Functional Requirements Specification), BRD (Business Requirements Document), Integration Design Documents, and user manuals etc.

Product Ownership

• Define and maintain product backlog with clear, prioritized user stories and acceptance criteria.

• Collaborate with design, development, and QA teams to ensure timely delivery of product features.

• Own and drive sprints, backlog grooming, sprint planning, and sprint review ceremonies.

• Create product roadmaps aligned with business objectives and end-user feedback.

• Conduct UAT (User Acceptance Testing) and training sessions with internal and external users.

• Monitor feature adoption, user feedback, and refine product direction accordingly.

Domain & Stakeholder Management

• Work closely with educational administrators, academic staff, and ERP users to understand their pain points.

• Translate educational domain knowledge into effective ERP features (e.g., admissions, academics, HR, finance, library, transport, student lifecycle, etc.).

• Support pre-sales, demos, and implementation teams with functional expertise when required.

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Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Business, Education Technology, or related field.

• 4+ years of experience as a Business Analyst or Product Owner, preferably in ERP or EdTech domains.

• Strong understanding of educational workflows (K-12, Higher Ed, Vocational, etc.).

• Proven experience with Agile/Scrum methodologies.

• Excellent communication, documentation, and stakeholder management skills.

• Proficiency in tools like Jira, Confluence, Figma, Lucidchart, or similar.

• Strong documentation skills with the ability to draft SRS, FRS, BRD, and technical integration documents.

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Preferred Qualifications

• Experience working on modular ERP systems (academics, finance, HR, student info, LMS, etc.).

• Exposure to EdTech regulations, NEP 2020 guidelines, accreditation processes (NAAC, NBA), and MIS reporting.

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