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Sr. Business Analyst

Sr. Business Analyst

Lenovo

0 years

0 Lacs

Bengaluru, Karnataka

Posted:4 days ago| Platform: Indeed logo

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Skills Required

technology vision stack portfolio ai pcs server storage software analyze servicenow test support configuration customization testing training service management communication report compliance recruitment recording transactions video payments

Work Mode

On-site

Job Type

Full Time

Job Description

General Information

Req #

WD00084758

Career area:

Information Technology

Country/Region:

India

State:

Karnataka

City:

BANGALORE

Date:

Tuesday, July 1, 2025

Working time:

Full-time

Additional Locations:

India - Karnātaka - Bangalore

India - Karnātaka - BANGALORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Gather, analyze, and document business requirements for ServiceNow solutions
Conduct workshops and interviews with stakeholders to understand processes and pain points
Translate business requirements into functional and technical specs
Create user stories, process maps, test plans, and acceptance criteria
Collaborate with ServiceNow Developers and Architects on solution design
Support configuration and customization of ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)
Participate in User Acceptance Testing (UAT) and provide end-user training and support
Recommend process improvements for IT service management processes
Maintain ongoing communication with business teams to report progress and manage expectations
Contribute to ServiceNow roadmap and continuous improvement initiatives

Additional Locations:

India - Karnātaka - Bangalore

India - Karnātaka - BANGALORE

India

India - Karnātaka

* India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.

Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

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Sr. Business Analyst