Job Summary
- Support day-to-day AI Platform support and perform BAU activities
- Ensure the platform feature availability and capability is enabled at all times
- Perform CI/CD pipeline updates using Azure Devops and Terraform pipeline to promote platform features into Nonprod and PROD environments
- Maintain and track the backlog of BAU requests, enhancements, and incident resolutions; ensure timely follow-up and stakeholder updates.
- Manage and update RAID logs.
- Support change request lifecycle – from intake to impact assessment, implementation, and documentation.
- Help coordinate the governance approvals for BAU deployments.
- Work with teams to ensure governance standards, documentation, and processes are followed.
Key Responsibilities
Strategy
- Collaborating with other department leaders to define, prioritize, and develop projects.
- Planning, including setting deadlines, prioritizing tasks
Business
- Good insight of the Databricks features and implementing them
- Good knowledge of running the correct infra/application pipelines to enable foundational features
- Good knowledge to ensure the platform availability for the usecase teams
Processes
- Experience and knowledge of change management principles and methodologies
- Good track record of communicating effectively with both business and IT staff at all levels.
- Enthusiastic, driven, self-motivated with a focus on client and customer service
- Very strong interpersonal skills including facilitation and coaching and able to lead and influence others
- Committed to the development of all team members and continuous improvement of the Agile
- Highly effective verbal and written English communication skills.
People & Talent
- Proven ability to work within a team environment.
- Ability to make good / sound decisions and use independent judgement.
- Strong reasoning, analytical and inter-personal skills.
- Excellent attention to detail and time management.
Risk Management
- Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner
- Timely escalation of risks and issues and escalating to management at the earliest opportunity to ensure items are resolved in a timely manner
Governance
- Maintain the PMO library (SharePoint / Teams / Confluence) including submitted papers and meeting minutes of various Governance forums.
- Provide support to Domain Leads, Hive Leads, Hive Tech Leads, Hive Managers, Product Owners, Scrum Masters and workstream leads to identify areas of improvement and to ensure that programme/projects follow the Bank’s NWOW standards, processes, and governance.
- Ensuring that all submissions to committees / forums are of the right quality and are timel
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Serve as a Director of the Board
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key stakeholders
- AI Factory LT and other verticals
- Technology use case teams using AI Factory platform
Qualifications
- EDUCATION : Bachelors In Engineering
- CERTIFICATIONS: AZURE CERTIFIED ASSOSICATE
- AZURE DEVOPS: ENGINEER EXPERT
- LANGUAGES : PYTHON
Skills And Experience
- Azure Cloud services
- Terraform pipeline and modules
- Python scripting
- Azure Devops (CI/CD)
- Containers and microservices
- AI/ML lifecycle
- Databricks
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
