Solutions Architect

Meet the Team

Your Impact

As a Solution Architect specializing in AI capabilities, you will be at the forefront of the design and implementation of innovative AI-driven solutions that transform our data architecture, automated business processes, and digital experience orchestration. Your expertise will enable the organization to leverage AI and automation to deliver personalized, scalable, and efficient customer, partner, and employee experiences.

Key Responsibilities

• Align AI solutions with business goals, compliance requirements, and technology standards while architecting solutions that integrate advanced analytics, machine learning, and automation to optimize data flows and business insights.
• Lead the design and deployment of AI-powered automation frameworks that streamline operations, reduce manual effort, and improve engineering efficiency.
• Collaborate with cross-functional stakeholders to embed AI capabilities that enhance customer engagement, personalization, and campaign orchestration across multiple channels.
• Drive adoption of AI platforms and tools that support scalable, flexible, and secure AI workloads from edge to cloud environments.
• Provide thought leadership on emerging AI trends, best practices, and technology innovations to continuously evolve the AI architecture and capabilities.

Minimum Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• 8+ years in the tech industry, with specific experience working on projects related to data architecture, channel integrations, platform automation, data analytics, and across multiple audiences (customer, partner, employees).
• Proven ability to lead sophisticated, technical programs, motivate change, and connect with senior executives to influence accelerated decision-making and execution.
• Experience running large automation programs with multiple dependencies across organizations.
• Proficiency with JIRA, Confluence, and Microsoft Suite (Excel and PowerPoint).

Preferred Qualifications

• Deep knowledge and experience in AI/ML frameworks, including hands-on experience with LLMs and multi-agent architectures.
• Proficiency in modern development languages (Python, C++, Java, JavaScript, R, etc.) and industry standard software development methodologies across hybrid and multi-cloud environments.
• Knowledgeable in industry-leading marketing technology ecosystems and cross-platform integrations using native platform connectors and APIs.
• Strong background in compute, networking, storage, virtualization, and orchestration technologies relevant to AI workloads.
• Familiarity with data privacy, protection, and governance standards (e.g., GDPR, CCPA) and security certifications (e.g., ISO 27001, SOC 2).

#WeAreCisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.