Cisco Systems

Sales Specialist Meet the Team Indian enterprise sector is going through huge digital transformation. Areas like Cloud adaption, Sophisticated Analytics, AI, IOT, Block chain & Robotic Process Automation, Information Security are key building block towards this transformation. You would be responsible for Building Cisco Security Business pipeline & achieve the Security Annual targets in the large enterprise segment Your Impact Lead Large Customer Engagement with CISO level conversation within Cisco’s top enterprises and conglomerate. Support Sales Account Management (AM’s) as Cyber Security Sales Specialist in large sophisticated projects (comprising of Zero Trust Architecture, Securing cloud work loads, transforming SOC, Micro segmentation and others) Understand the client/sector requirements and Map Cisco Security products & Services & Build Solution Stack for Sales Account Managers Understand NIST, CERTIN guidelines, mitre att&ck framework, OT Security. Good understanding of Cisco Security products. Well engaged with Tier-1 & Tier-2 SI Drive Cisco Security product sales within commercial segment in Manufacturing, PSU, ITeS, Digital Native and Pharma Who You'll Work With GSSO – SE team Account Manager Product Engineering BU across vertical Regional SE Team Regional Channel Team Minimum Qualifications 8-10 Years of experience in Security OEM / Service Provider Environment in managing Sales/ Pre-Sales/Product Management function Good understanding of business scenarios with solution expertise to formulate a realistic and executable strategy for Security adoption among enterprises. Possess blend of technology expertise across various cyber security vendors, enterprise networks, datacenter, cloud networking and Information systems security. Good connects with Cybersecurity decision makers in enterprises Why Cisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Sales Specialist Meet the Team Indian enterprise sector is going through huge digital transformation. Areas like Cloud adaption, Sophisticated Analytics, AI, IOT, Block chain & Robotic Process Automation, Information Security are key building block towards this transformation. You would be responsible for Building Cisco Security Business pipeline & achieve the Security Annual targets in the large enterprise segment Your Impact Lead Large Customer Engagement with CISO level conversation within Cisco’s top enterprises and conglomerate. Support Sales Account Management (AM’s) as Cyber Security Sales Specialist in large sophisticated projects (comprising of Zero Trust Architecture, Securing cloud work loads, transforming SOC, Micro segmentation and others) Understand the client/sector requirements and Map Cisco Security products & Services & Build Solution Stack for Sales Account Managers Understand NIST, CERTIN guidelines, mitre att&ck framework, OT Security. Good understanding of Cisco Security products. Well engaged with Tier-1 & Tier-2 SI Drive Cisco Security product sales within commercial segment in Manufacturing, PSU, ITeS, Digital Native and Pharma Who You'll Work With GSSO – SE team Account Manager Product Engineering BU across vertical Regional SE Team Regional Channel Team Minimum Qualifications 8-10 Years of experience in Security OEM / Service Provider Environment in managing Sales/ Pre-Sales/Product Management function Good understanding of business scenarios with solution expertise to formulate a realistic and executable strategy for Security adoption among enterprises. Possess blend of technology expertise across various cyber security vendors, enterprise networks, datacenter, cloud networking and Information systems security. Good connects with Cybersecurity decision makers in enterprises Why Cisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Software Automation Engineer What You'll Do The Cisco IoT Control Center team is looking for a strong and collaborative Software automation Engineer with energy and enthusiasm in the IoT, Device Provisioning, Connected Car and Security space This is a highly technical engineer role in our Quality Engineering team. As a member of QE team you’ll have opportunity to innovate, develop exciting test frameworks, tools, CI/CD processes, test plans. All team members play a pivotal role in the success of the product, with everyone sharing a voice in the Product Quality. Who You'll Work With As a Software QA Engineer you will be a core member of a team composed of highly skilled individuals who are comfortable working in dynamic and technically challenging environments. Our team is a highly performant group that has successfully delivered multiple enterprise-grade products and are involved in all stages of product life cycle from conception to development, go-to-market, and ongoing support of our customers. In this highly visible role, you will collaborate with our customers, internal stakeholders, Technical Leaders, Developers and other software engineers as part of a cross-functioning team. Partner with other engineering teams to define, design and deliver innovative solutions. Who You Are You have a Computer Science or Engineering degree and passionate about development, QA and System level automation and have excellent problem solving abilities. The ideal candidate will have hands-on technical experience in testing Java based application along with Infrastructure aspects. Good knowledge of apps deployed in cloud native environment is a must. You will be responsible in developing Test frameworks, Test tools, and have the ability to automate primarily using Java. Experienced in Development, testing Application and infra code, and participate in code/technical reviews Identifying and resolving anomalies during test on various software and system-level platforms Identifying and implementing tests associated to required software modifications Working with teams in an agile development environment with distributed team members in different time-zones Working with software development peers, subject matter experts, and wireless engineers Providing on-call diagnostics/troubleshooting support for features developed You have high regards to test-driven development and ensuring all production quality code is well-designed and tested. You will mentor/coach other QA/developers and define best practices for the platform. You are a great communicator, articulate your thoughts and strategy clearly and always seek to get buy-in before implementation Required Skills/Qualifications experience in testing enterprise grade/highly scalable, distributed applications, products & services Excellent programming experience in Core Java Programming, SQL, PL/SQL & NoSQL Experience in Java, JDBC, Java Script, CSS, XML, JSON , Web Services (SOAP and RESTFUL), Microservices Experience in testing messaging framework like Pulsar/Kafka/RabbitMQ Experience in Docker, Kubernetes application testing Experience in automation of Micro Services based on Service Oriented Architectures (REST) APIs Experience in cloud technologies (AWS, Microsoft Azure, Google Cloud ) Proven ability in designing automation frameworks using Java, Selenium WebDriver/ IDE, Grid, Maven/Gradle, Log4j Experience in working with Build Systems like ANT, Maven and CI/CD systems like Jenkins Must have knowledge on DevOps Experienced in White Box, Black Box, Functional, System, Regression, Integration, GUI testing using both Manual and Automation Techniques Experience using Source Control tools like Subversion (SVN), GIT and GITHUB Strong knowledge of working in Mac, windows, UNIX/Linux Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using Quality Center, JIRA, and Confluence Possess strong analytical, troubleshooting, communication and presentation skills, self - starter, quick learner and team player Docker/Kubernetes experience in building and deploying micro services Experience in performance engineering/testing Availability and capability to provide on-call diagnostic/troubleshooting support for features developed Excellent Interpersonal skills Strong analytical and problem-solving skills, Network programming experience is a plus Excellent communication skills for peer-to-peer and peer-to-leadership communication Flexible team-oriented attitude; able to adapt to changing requirements Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios. Your Impact Cisco is looking for a highly experienced and innovative DevOps Engineer to join our global DevOps team. In this critical role, you will architect and build scalable, secure cloud infrastructure and lead the adoption of best-in-class DevOps practices across the organization. You will work closely with cross-functional teams to ensure flawless code delivery, system reliability, and operational excellence for our SaaS platforms. Key Responsibilities Design and implement end-to-end CI/CD workflows in a large-scale, distributed environment—enabling both on-demand and scheduled builds and deployments with zero downtime. Architect and scale microservice-based platforms across multiple geographic regions, with a focus on container orchestration (Kubernetes), cost optimization, and automated scaling solutions. Lead complex, cross-functional DevOps projects from inception to completion defining success criteria, coordinating execution, and measuring outcomes against clear KPIs. Collaborate with engineering, QA, and product teams to streamline delivery pipelines and promote DevOps best practices throughout the development lifecycle. Champion automation in every layer of the infrastructure stack using Infrastructure as Code (IaC) principles and tools such as Terraform, Helm, and GitOps frameworks. Continuously evaluate and adopt emerging DevOps tools and technologies to increase system resilience, reduce operational overhead, and enhance developer productivity. Participate in on-call rotation. Serve as a mentor and strategic advisor within the DevOps organization—promoting a culture of ownership, collaboration, and continuous improvement. Minimum Qualifications Bachelors degree in Comp Science, Engineering (or related field /industry) + 12 years of DevOps experience, Masters + 8 years of related experience, or PhD + 5 years of related experience. Strong understanding of CI/CD pipelines and automation tools. Knowledge of cloud platforms (AWS, Azure, GCP). Solid scripting and automation skills (e.g., Python, Bash, Go). Preferred Qualifications: Deep expertise in CI/CD tooling and practices, including hands-on experience with systems like Jenkins, GitLab, ArgoCD, or similar. Strong proficiency in Kubernetes, Docker, and cloud-native patterns in AWS, Azure, or GCP. Proven success scaling containerized microservices across regions with cost and performance optimizations. Proven leadership in cross-functional engineering projects with measurable outcomes. Excellent communication, collaboration, and mentoring skills. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

What You’ll do First thing first, you’ll work with a highly motivated team of Cisco, which is named #1 World’s Best Workplaces. Technical Assistance Centre (TAC) is a team of highly skilled engineers whose #1 focus is to help customers deploy and operate their networks efficiently while delivering the best possible customer experience. Our success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee happiness scores. Cross function with different global teams Work and support Cisco’s customers for Innovative Cloud Security products –Cisco Advanced Malware Protection, Cisco Threat Grid, and SecureX. You will have the opportunity to apply your analytical skills and technical knowledge to seek product and network problems of moderate-high complexity. You will consistently deliver an extraordinary Customer Experience for Cisco Cloud Security products by resolving technical issues over the telephone, email, and remote sessions (WebEx). You will work with critical customer accounts and handle issue requests. You're happy to provide technology/product training and intellectual property material as required. You successfully apply moderate to sophisticated lab setups to recreate and solve problems You will submit complete and accurate bug reports in areas of expertise. You will be providing technical support to partners and/or customers for Cisco technologies, products, and/or solutions. Who You’ll Work With The Cloud Security TAC team works on sophisticated issues with some of Cisco's top customers. You will work with a team dedicated to solving our customers’ most important business challenges. And you will do it by delivering intelligent networks and technology and business architectures built on coordinated products, services and software platforms. You will provide 2nd/3rd level technical support for Cloud Security Product technologies. Who You Are Cisco seeks a Customer Support Engineer in Cloud Security technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. You demonstrate a proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with persistence and an appreciative view of the customer to hone their skills and advance their career giving customers success while working with an industry leader in networking technology. Minimum Qualifications BE or MS CS/EE/EC with 5+ years of Industry Experience Excellent Verbal and Written Communication skills Experience in resolving sophisticated technical issues in Enterprise Networks Work autonomously & independently Excellent Problem-solving and probing skills. Deep understanding of Networking and Security technology Ability to diagnose and analyze issues through debugs and logs. Desired Skills and competencies : Experience in one or more Security/Cloud Security Technologies and solutions like Firewall, VPN, AAA and Firepower, ISE, Stealthwatch, AMP for endpoints, etc Expertise in solve complex Security related issues. Expertise in fixing complex Security related issues. Experience in solutions like AMP for endpoints… Good understanding of solve and operating Linux OS Good understanding of basics of how the web works (concepts related to HTTP) and API Preferred Deep understanding of TCP/IP, Routing, and Switching Fundamentals will be preferred. Customer-facing experience is required. Good interpersonal skills and ability to convince and build a social relationship. The ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Preferred Deep understanding of TCP/IP, Routing and Switching fundamentals will be preferred. Excellent knowledge of Cisco ASA, Firepower, ISE Customer-facing experience is mandatory. Good presentation skills and ability to convince and build a social relationship. Ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security – Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to Assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Why Cisco At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. We connect everything - people, process, data, and things - and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices. We benefit everyone - We do all of this while targeting for a culture that empowers every person to be the difference, at work and in our communities. Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios. Your Impact Cisco is looking for a highly experienced and innovative DevOps Engineer to join our global DevOps team. In this critical role, you will architect and build scalable, secure cloud infrastructure and lead the adoption of best-in-class DevOps practices across the organization. You will work closely with cross-functional teams to ensure flawless code delivery, system reliability, and operational excellence for our SaaS platforms. Key Responsibilities Implement end-to-end CI/CD workflows in a large-scale, distributed environment—enabling both on-demand and scheduled builds and deployments with zero downtime. Scale microservice-based platforms across multiple geographic regions, with a focus on container orchestration (Kubernetes), cost optimization, and automated scaling solutions. Lead cross-functional DevOps projects from inception to completion defining success criteria, coordinating execution, and measuring outcomes against clear KPIs. Collaborate with engineering, QA, and product teams to streamline delivery pipelines and promote DevOps best practices throughout the development lifecycle. Advocate automation in every layer of the infrastructure stack using Infrastructure as Code (IaC) principles and tools such as Terraform, Helm, and GitOps frameworks. Continuously evaluate and adopt emerging DevOps tools and technologies to increase system resilience, reduce operational overhead, and enhance developer productivity. Participate in on-call rotation. Serve as a subject matter expert within the DevOps organization—promoting a culture of ownership, collaboration, and continuous improvement. Minimum Qualifications Bachelors degree in Comp Science, Engineering (or related field /industry) + 8 years of DevOps experience, Masters + 5 years of related experience, or PhD + 3 years of related experience. Strong understanding of CI/CD pipelines and automation tools. Knowledge of cloud platforms (AWS, Azure, GCP). Solid scripting and automation skills (e.g., Python, Bash, Go). Preferred Qualifications: Deep expertise in CI/CD tooling and practices, including hands-on experience with systems like Jenkins, GitLab, ArgoCD, or similar. Strong proficiency in Kubernetes, Docker, and cloud-native patterns in AWS, Azure, or GCP. Demonstrated success scaling containerized microservices across regions with cost and performance optimizations. Proven leadership in cross-functional engineering projects with measurable outcomes. Excellent communication, collaboration, and mentoring skills. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team The Cloud and AI Infrastructure team is responsible for helping customers change their business using Cisco technology in the data centre and on cloud. The team works with customers, partners and engineering teams to take customer problems and turn them into business advantage. Your Impact We are seeking a Senior Solutions Engineer (SE) - Artificial Intelligence (AI) Infrastructure to join the Data Centre, Cloud and AI Infrastructure pre-sales SE team. As a Solutions Engineer, you will lead the technical sales of our solutions across a number of high-tech verticals and AI Startup community. You will work with your sales peers to identify opportunities across your territory, understand their specific needs, and provide tailored solutions that enhance their business operations. This role requires a deep understanding of data centre technologies (including AI) and experience relaying technical concepts to a diverse audience. You’re energized by the fast-paced landscape in IT and how AI is changing the world. You love technology and thrive in solving complex problems. You are an amazing presenter and can translate complex technical scenarios into a simple east to understand message. You inspire those around to use technology in innovative ways and use a hands-on method to demonstrate your ideas. Minimum Qualifications: 6+ years of technical presales experience (preferably selling Compute, Storage, and/or Network solutions). Good understanding of programming/scripting languages Ability to provide detailed and consumable documentation of standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise edge, and AI/ML solutions. Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics. Preferred Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or equivalent experience. Advanced degree in Data Science is a plus. Experience with AI relevant infrastructure, including Networking (InfiniBand and RoCE), Storage (FC, IP and scale out) and AI accelerators (GPUs etc). In-depth understanding of AI models, including but not limited to GPT, Llama, Resnet or similar. Experienced with data storage and management and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Jupyter, NIMS and NVAIE etc) Expertise in training and fine-tuning AI models on premise or in cloud environments Familiarity with containerization (Kubernetes etc) We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco? With Cisco, you're not just embracing the future - you're helping create it. We are focused on integrating AI into our solutions to transform collaboration, security, networking, observability, and more. We are innovating ethical AI products and infrastructure that enable our customers to stay ahead of cyberattacks, predict and prevent network outages, and make team meetings more productive. Our extensive data sets and broad customer reach means limitless possibilities for you to build impactful AI solutions that solve a wide array of real-world problems. Join us at Cisco where you will innovate with top AI experts and be a part of our mission to power an inclusive future for all. #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Who We Are DSE PI Common Org develops software across the routing, switch and wireless platform portfolio at Cisco and is investing heavily to transform networking through brand-new solutions that will change the way IT is consumed. This means your work will transform our customers’ consumption of our systems from every angle. What You'll Do We have an outstanding opportunity for Software QA Engineer who wants to develop their technical skills by solving technical problems for our Data Center customers. You would play a critical role in the team developing and automating solution testing, as well as taking part in integration, performance, and end-to-end test activities for critical solutions. Responsibilities would include: Partnering with architects, technical marketing, product management, development teams to define and implement comprehensive test plans. Conducting test case and code reviews to validate test scenario accuracy and coverage. Modernizing and automating testing to improve overall code quality and automation code base. Providing technical expertise and mentorship to the team regarding proper test methodologies. Who You'll Work With Are you working without constraints? Here you will be designing, implementing and empowering the next generation software stack for Cisco route, switch and wireless portfolio. You will work in a fast-paced agile development team working with innovative software and tools to develop radical solutions with a focus on simplicity. Our team develops Network Software stack for Routing protocols, Manageability protocols and solutions interacting closely with Core OS and works in close collaboration with Platform development teams to enable the Software stack on the existing and future platforms. This team owns the charter on common software for Routing protocols like BGP, OSPF, EVPN, SR, ISIS and Multicast. You will partner with architects, leads, and project managers to implement innovative automated solutions for improving code quality Who You Are A hardworking, self-motivated, and detailed professional who enjoys digging into complicated problems and exploring technical solutions. Someone who has a clear passion for testing and thrives in bringing transparency to ambiguous situations. A standout colleague capable of influencing within and outside of the team, as well as being an agent for change and transformation. Someone with an ability to take the lead and drive automation while clearly communicating value. Role & Responsibilities Work with a team of motivated A-players on the NXOS routing feature development team to Solve challenging problems on platforms that cover a $15B portfolio Impact the future of networking by developing radical exciting systems and software Anticipate and work closely with developers and marketing teams at different stages such as PRD, functional spec, design reviews to develop testplans, tools and utilities. Minimum Qualifications MS EE/CS combined with 2- 4 years of related experience, or BSEE/CS combined. Good experience in feature level testing and system level understanding of access, edge, core routing platforms and software stacks Good understanding of networking fundamentals and protocols and different L2 to L7 technologies. Automation experience with Python or equivalent programming language Deep technical knowledge in BGP, VxLAN, Multicast and EVPN Understanding of Data Center customer deployments Vision to lead and solve complex problems Familiarity with the SW development cycle and software engineering Excellent partnership and people skills Self-motivated and highly ambitious Familiarity with Linux and modern software tools and techniques for development/debugging. Need to be very strong in software engineering and programming (preferably python) Good networking skills. Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all. We adopt digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet The team The Cisco CX Technology Office provides technology leadership, horizon three (3) delivery, and specialized support skills to the APJC region. We engage directly with our top 100 Customers and Partners to help them achieve business and technical outcomes that add genuine and tangible value to their organizations. The CXTO team comprises some of Cisco Services’ most experienced and sought-after senior technical talent in the region and operates with the highest standards of engagement, quality, and ethics. Your Impact You’ll be responsible for engaging with senior customer representatives including CISO and other C-suite stakeholders to engage on topics around CyberSecurity, adjacent technical areas, and application of technology and programs in the business. Provides trusted support, advice and guidance on the latest trends and developments in CyberSecurity and how these can be used to provide lasting business value and impact for our customers. Applying your wide and deep experience in solving these challenges elsewhere you’ll help our customers with their journey, articulating Cisco’s unique value proposition and architecture for CyberSecurity and how Cisco can help our customers succeed with their CyberSecurity goals. By establishing yourself as a trusted advisor and building lasting relationships, you’ll help bridge the communications gap between customer needs and what Cisco can offer. Identifies opportunities for Cisco to provide additional products and services that are aligned to achieving the customer’s CyberSecurity goals. Results and Outcomes You’ll proactively strengthen and expand Cisco’s presence and technology leadership in the CyberSecurity domain through externally visible activities such as blog posts, social media posts, papers, external speaking engagements and serving on external forums and boards. You’ll continually acquire the knowledge and expertise necessary to pioneer new thinking and approaches. You’ll contribute new materials and innovative articles rather than solely parroting existing materials or campaigns. You’ll have a strongly accretive impact on Cisco’s CyberSecurity business as evidenced by pipeline generation and supporting sales of products. You’ll actively contribute to talent development, ensuring the principals of improving inclusion and diversity are honoured and promoted. Minimum Qualifications: Bachelor or Masters degree in a relevant area, an MBA is preferred Certifications—CISSP, CRISC, CISA and CISM—and advantage. Telco expertise and hands on implementation 15+ years relevant experience with at least five (5 )years as: a CISO, Head of Risk or equivalent in a major organization; Partner or Associate, Principal, or Managing Director in a ‘big 4+1’ company or other leading consulting organization; or a combination thereof. Proven experience and recognized as a thought leader in CyberSecurity in one or more industry verticals such as Financial Services; Service Provider; Manufacturing, Mining, Transportation, Oil and Gas, or Utilities; or Technology. A proven record of business leadership in a technical domain and experience in transformational or strategic programs, with evidence of where past contributions have a significant impact on business. Proven track record of C-suite engagement with an extensive personal contact base. Published author, conference speaker and social media presence. Preferred Skills Proven experience and recognized as a thought leader in CyberSecurity in Service Provider is highly desired Proven experience in delivering security solutions, knowing cisco security solution is a plus. #We Are Cisco #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

What You’ll Do We are seeking a dynamic and passionate Account Manager who will drive the sales of Cisco’s portfolio of Networking, Security, Collaboration, Cloud and AI Infrastructure solutions and Services within the State government. Who You’ll Work With You will work with the SE and architecture AEs , PAMs, Services and Renewables teams, Commercial Finance and Partners. Who You Are You will develop and execute a sales strategy to achieve sales targets for complete Cisco portfolio of products and services and identify and prioritize target accounts and develop relationships with key decision-makers and partners. Engaging with clients to understand their business challenges and executing the Sales strategy on a weekly monthly , quarterly and yearly cadence Developing a constant and healthy pipeline, converting the pipeline into executable deals. Minimum Qualifications 10+ years of technology-related sales and account management experience in State Government departments in Northern States Experience in understanding missions and outcomes of State Government customers Experience with Data Center/Networking technology/Collaboration/Cyber Security Experience using CRM software(e.g.SFDC) to run sales pipelines and customer relationships. Preferred Qualifications Bachelor’s degree or equivalent experience in Electronics and communication, Computer Science, Engineering, or a related field;. Excellent verbal and written communication skills. Track record of growing revenue for new innovative technology-based solutions. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

MEET THE TEAM CISCO'S GSP ORGANIZATION INTEGRATES SOLUTION SALES, SERVICES SALES, SERVICE DELIVERY, AND SP ENGINEERING TO SUPPORT OVER 90 LEADING SERVICE PROVIDERS. THIS TEAM IS AT THE FOREFRONT OF EMERGING TECHNOLOGIES LIKE SDN, CLOUD, AND IOT. THE FOCUS IS ON PRE-SALES TECHNICAL ROLES THAT BLEND TECHNICAL EXPERTISE WITH SALES EXPERIENCE TO SUPPORT MAJOR SERVICE PROVIDERS AND DEVELOP CISCO'S STRATEGIC VISION YOUR IMPACT THIS ROLE FOCUSES ON CRAFTING AND SUGGESTING SOLUTIONS FOR SERVICE PROVIDER ACCOUNTS USING CISCO TECHNOLOGIES, INCLUDING MPLS, SEGMENT ROUTING, BNG, ROUTING AND SWITCHING, AND OPTICAL. IT INVOLVES DEVELOPING INNOVATIVE, CUSTOMIZED SOLUTIONS THAT ENHANCE CLIENT NETWORKS AND ACHIEVE STRATEGIC GOALS. ADDITIONALLY, THE ROLE INCLUDES INTERACTING WITH CLIENTS TO OFFER EXPERT ADVICE AND SUPPORT, ACTING AS A TRUSTED ADVISOR TO DELIVER VALUE THROUGH CISCO SOLUTIONS. THE CANDIDATE SHOULD BRING OVER 15 YEARS OF EXPERIENCE IN THE TELECOMMUNICATIONS INDUSTRY, WITH A STRONG BACKGROUND IN DESIGNING AND IMPLEMENTING NETWORK SOLUTIONS FOR SERVICE PROVIDERS, UTILIZING CISCO TECHNOLOGIES. DEVELOP TAILORED NETWORK SOLUTIONS USING CISCO TECHNOLOGIES TO MEET SPECIFIC CLIENT REQUIREMENTS COLLABORATE WITH SALES TEAMS TO CREATE PROPOSALS THAT EFFECTIVELY COMMUNICATE THE VALUE OF OUR OFFERINGS ENGAGE WITH CLIENTS TO UNDERSTAND THEIR CHALLENGES AND ALIGN SOLUTIONS WITH THEIR BUSINESS GOALS PROVIDE TECHNICAL EXPERTISE IN MPLS SEGMENT ROUTING, BNG, AND ROUTING AND SWITCHING TO SUPPORT SOLUTION DESIGN MAINTAIN UP-TO-DATE KNOWLEDGE OF INDUSTRY TRENDS AND CISCO PRODUCT ADVANCEMENTS TO DRIVE INNOVATION MINIMUM QUALIFICATIONS THE IDEAL CANDIDATE SHOULD POSSESS A BACHELOR'S DEGREE IN ENGINEERING (BE) AND HOLD CISCO CERTIFICATIONS SUCH AS CCNA OR CCIE. BACHELOR’S DEGREE IN ENGINEERING (BE) OR A RELATED FIELD. CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) CERTIFICATION. CISCO CERTIFIED INTERNETWORK EXPERT (CCIE) CERTIFICATION. STRONG UNDERSTANDING OF CISCO TECHNOLOGIES AND SOLUTIONS. PROVEN EXPERTISE IN DESIGNING AND IMPLEMENTING NETWORK SOLUTIONS PREFERRED QUALIFICATIONS ABILITY TO ARTICULATE COMPLEX TECHNICAL CONCEPTS CLEARLY AND EFFECTIVELY TO DIVERSE AUDIENCES, INCLUDING CLIENTS AND INTERNAL TEAMS DEMONSTRATED APTITUDE FOR IDENTIFYING CHALLENGES AND DEVELOPING INNOVATIVE SOLUTIONS THAT ALIGN WITH CLIENT OBJECTIVES. PROVEN ABILITY TO WORK EFFECTIVELY WITHIN CROSS-FUNCTIONAL TEAMS, FOSTERING A COOPERATIVE ENVIRONMENT TO ACHIEVE SHARED GOALS. SKILLED IN BUILDING AND MAINTAINING STRONG RELATIONSHIPS WITH CLIENTS, UNDERSTANDING THEIR NEEDS, AND DELIVERING EXCEPTIONAL SERVICE. CAPACITY TO THRIVE IN A FAST-PACED, DYNAMIC ENVIRONMENT, AND QUICKLY ADAPT TO EMERGING TECHNOLOGIES AND CHANGING CLIENT REQUIREMENTS #WEARECISCO #WEARECISCO WHERE EVERY INDIVIDUAL BRINGS THEIR UNIQUE SKILLS AND PERSPECTIVES TOGETHER TO PURSUE OUR PURPOSE OF POWERING AN INCLUSIVE FUTURE FOR ALL. OUR PASSION IS CONNECTION—WE CELEBRATE OUR EMPLOYEES’ DIVERSE SET OF BACKGROUNDS AND FOCUS ON UNLOCKING POTENTIAL. CISCONIANS OFTEN EXPERIENCE ONE COMPANY, MANY CAREERS WHERE LEARNING AND DEVELOPMENT ARE ENCOURAGED AND SUPPORTED AT EVERY STAGE. OUR TECHNOLOGY, TOOLS, AND CULTURE PIONEERED HYBRID WORK TRENDS, ALLOWING ALL TO NOT ONLY GIVE THEIR BEST, BUT BE THEIR BEST. WE UNDERSTAND OUR OUTSTANDING OPPORTUNITY TO BRING COMMUNITIES TOGETHER AND AT THE HEART OF THAT IS OUR PEOPLE. ONE-THIRD OF CISCONIANS COLLABORATE IN OUR 30 EMPLOYEE RESOURCE ORGANIZATIONS, CALLED INCLUSIVE COMMUNITIES, TO CONNECT, FOSTER BELONGING, LEARN TO BE INFORMED ALLIES, AND MAKE A DIFFERENCE. DEDICATED PAID TIME OFF TO VOLUNTEER—80 HOURS EACH YEAR—ALLOWS US TO GIVE BACK TO CAUSES WE ARE PASSIONATE ABOUT, AND NEARLY 86% DO! OUR PURPOSE, DRIVEN BY OUR PEOPLE, IS WHAT MAKES US THE WORLDWIDE LEADER IN TECHNOLOGY THAT POWERS THE INTERNET. HELPING OUR CUSTOMERS REIMAGINE THEIR APPLICATIONS, SECURE THEIR ENTERPRISE, TRANSFORM THEIR INFRASTRUCTURE, AND MEET THEIR SUSTAINABILITY GOALS IS WHAT WE DO BEST. WE ENSURE THAT EVERY STEP WE TAKE IS A STEP TOWARDS A MORE INCLUSIVE FUTURE FOR ALL. TAKE YOUR NEXT STEP AND BE YOU, WITH US! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Preference will be given to a current full-time employee ("blue badge") in the People, Policy & Purpose (3P) organization and meet 100% of the minimum qualifications to be eligible as a candidate for this role. Who we are At Cisco, our People Care Crisis team helps ensure that our people receive the full breadth of Cisco’s resources, care in times of crisis and social unrest. As part of the newly formed team, we are looking for a key member of our team to be an experienced Crisis Consultant. The crisis team prioritizes supporting both people and the business through meaningful solutions, comprehensive education, continuity, proactive planning and case management on a variety of multifaceted highly sensitive complex case matters involving behavioral/workplace violence prevention, managing personal and large-scale crises, addressing societal discourse matters, and handling mental health cases within the organization. Additionally, the team focuses on the improvement, design and education delivery of global programs managed within the team. Responsibilities include: Assess, identify risk, manage and recommend strategies for effective resolution within sensitive case management situations. Provide direction, guidance and consultation to internal P&C, Business Unit leaders and cross-functional partners. Address, mediate and resolve conflicts arising from societal issues within the workplace. Work closely with Global ER, P&C peers, Employee Legal, Social Impact team and other cross-functional team members and partners. Communicate with all levels of the enterprise, including executive management. Research and apply global requirements as they relate to employment-related case management, programs, policies, tools, and processes. Lead key initiative and service offering in the improvement, design and education delivery of global programs managed within the team. Acts as a resource, mentor for colleagues with less experience, providing guidance and training. Who You Are: An experienced Human Resources (HR) professional with an investigations, crisis response and problem solving background ready to join a dynamic team in a fast-paced environment. Desired Skills: Firm knowledge of employment country, state and or federal laws. Solid understanding of workplace violence prevention strategies, mental health issues, and crisis response planning/delivery. Skilled at crisis intervention techniques, ability to identify and employ strategies to de-escalate tense situations. Excellent communication both oral and written, interpersonal, analytical and problem-solving skills. Emotional intelligence, enhanced empathy and compassion. Emotional resilience – ability to maintain composure and stability in high-stress scenarios bringing others there with you. Exercise excellent problem-solving abilities, solid judgment and ownership of the decision-making process. Extensive use of leadership, influence skills as well as balanced objectivity in collaborating, supporting strategic objectives and ability to influence all levels of management. Resourcefulness, ability to identify issues recommend new and innovative approaches to respond. Skilled in cultural competency, respect and understand diverse cultural perspectives and practices. Conflict resolution and mediation. Ability to work collaboratively with diverse teams and lead projects or programs within a function Excellent presentation/training delivery. Ability to work independently with confidence. Ability to respond quickly and effectively to a variety of challenging situations. Excellent with multi-tasking and managing steady case volume. Exude calmness under high pressure fast paced environment. Minimum Qualifications: BA/BS or equivalent work experience in Human Resource Management or Crisis Management 6-8 years HR Generalist, Employee Relations or Crisis response experience preferred HR Certification recommended Global experience a plus Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Who You'll Work With This role resides in the Customer Experience organization, one of Cisco’s fastest-growing teams that deliver profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an optimal experience from Cisco solutions. What You LL Do Quota-carrying professional responsible for managing the renewal of recurring offers. Collaborates with Cisco sales and customer success teams and partners, develop strategies to ensure timely renewals and minimize revenue attrition. RMs oversee the renewals process, validate customer data, and leverage negotiation skills to maintain agreement integrity. Acting as trusted advisors, they assess revenue risks, address customer pain points, and drive recurring revenue growth through effective renewals. Core Responsibilities • Owner of the renewal process • Manage renewal quotes and ensure on-time closures • Collaborate with CS, and Account teams to align strategies • Risk Mitigation and customer retention • Upsell to drive growth in recurring revenue • Demonstrates technology's business value to customers Success Measures • IQRR • Attrition • Expansion • ALC to EA Conversion • Deal Pulse • SFDC Hygiene Who You Are Strengths needed: The Renewal Manager will be encouraged to have over 15 years of Sales experience and quota-carrying in the Technology industry or equivalent industries. Understands basic business mathematics, financial strategies, and performance indicators and applies that knowledge to the client's economic and buying environment. Must be able to negotiate large and sophisticated deals with C Level executives. If experienced with SP customers, it will an advantage Optimally explores interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data and objective criteria to support one's proposal. The candidate should have experience in building effective account plans and communicating them to collaborators. Excellent written and oral communication skills with external customers, team, management, and with Cisco Sales Team. Ensures the level of communication is appropriately focused for the audience they are communicating. Required Experience, Skills, and Alignment: Proficiency in SalesForce.com and system and database proficiency (Oracle Service Contracts/Discovery experience a plus) Analytical skills to interpret data and produce summaries Effective customer services skills to resolve partner/customer issues Excellent presentation skills Highly developed negotiation/influencing skills. Excellent decision-making skills and self-reliance with the ability to make decisions. Positive demeanour, professional work ethic, and standards. Proven understanding and passion for technology. (Service Provider will be an advantage) Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the team The Observability Customer Success team in Cisco is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring our customers' success by providing technical guidance, execute a customer strategy, and proactively help customers adopt Cisco’s observability solutions. You will collaborate closely with cross-functional teams, including Sales, Product Engineering, Professional Services, and Customer Success Executives to deliver exceptional customer experiences and drive long-term customer satisfaction. Your Impact Customer Success Specialists are passionate technologists who love connecting and working with customers to help them adopt and derive value from the product and address their key business pain points using our best-in-class Cisco observability solutions. They deliver successful outcomes, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation and creativity to deliver outstanding digital experiences to their end-users. Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and confidence. Enable customers to realize the most value from their Cisco observability investments. Develop a deep understanding of our observability products, their offerings, and their technical aspects to effectively assist customers with technical inquiries, configurations, integrations, and troubleshooting. Create account plans and deliver business reviews to key stakeholders, with a focus on tracking progress through metrics, use cases, and success stories. Provide timely and accurate responses to customer inquiries via various communication channels, such as email, chat, phone, and online platforms. Guide new customers through the whole product lifecycle journey from on-boarding to implement to renew. Leverage our library of Accelerators and other enablement resources to increase adoption. Collect and relay customer feedback to internal teams, helping to shape product development and improvements based on customer insights. Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc. Foster collaboration with our Sales, Product, Support, Customer Success and Engineering teams and provide feedback from the field on features and functionality. Minimum Qualifications Bachelor’s degree in Computer Science or similar technical field or equivalent technical experience 5+ years of relevant technical or customer success experience lead in a customer facing consulting role. Understanding of the Observability, Security and Application Performance Management space with hands on experience with AppDynamics or competing products a bonus. Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner). Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization. Knowledge and experience in at least two of the following technical domains SDLC practices including Agile, DevOps and CI/CD strategies. IT Operations (NOC or similar) Virtualization and Containerization (Kubernetes, Pivotal Cloud Foundry) Cloud technologies (AWS, Azure, GCP, etc) Open Telemetry SAP Technologies Application Performance Management Application Development Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net #We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team Empowering the world to reach its full potential, securely—that’s our vision. We do this by providing effective security solutions and becoming our customers' most trusted partner. With Cisco Security, if it’s connected, it’s protected. Our best-in-class sales team is fueled by a passion for keeping customers secure in a world of evolving cyber threats. Join us to help build the future of networking and security. This is an exciting opportunity to be part of a rapidly growing team focused on a significant market opportunity for Cisco. You'll experience a start-up-like environment within a well-resourced, stable Fortune 100 company. Your role will involve building new relationships with local Cisco Sales teams, customers, and partners to drive significant revenue growth. You'll collaborate with leaders, sales specialists, technical architects, marketing representatives, product business unit teammates, threat research professionals, and company executives to ensure alignment and success. Your Impact We are excited to announce an opening for a Cybersecurity Sales Account Executive in our Global Security Sales Organization! In this dynamic role, you will bring a highly motivated and entrepreneurial spirit to drive sales in the cybersecurity sector. Your primary objective will be to enhance security resilience for our customers and communities. As a proactive self-starter with a competitive edge, you'll excel in building strong executive and internal relationships through strategic planning and accountability. You will actively seek opportunities to showcase Cisco's comprehensive security portfolio and cross-sell our solutions, maximizing security value for customers and partners. Develop and lead security account plans and strategies for each assigned region and its accounts, using all available resources (executive sponsors, marketing, technical, services, Cisco on Cisco, etc.). Drive double-digit revenue growth by identifying new projects, creating opportunities, and securing business attachments. Accurately forecast and report activities in line with expectations using Salesforce.com. Identify major projects within large accounts and lead initiatives to maximize product and services revenue across the account base. Provide customers and partners with appropriate pricing and configurations tailored to their needs. Minimum Qualifications: Minimum of 5+ years of overall sales experience, with at least 3+ years dedicated to selling security solutions. Experience in selling network security solutions (e.g., Intrusion Detection, Firewall, VPN) or SaaS security offerings. Proven track record of exceeding sales targets. Skilled in direct touch sales with experience working in a matrixed organization and partnering with others to enhance results. Proficient at presenting to a predominantly technical audience. Preferred Qualifications : Experience managing large deals and executing account and partner plans across geographic territories. Capable of building and implementing an account plan that incorporates a total systems-based security approach. Comprehensive knowledge of the Security Market. Excellent interpersonal, communication, and presentation skills. Experience in applying solution-selling methodologies to drive corporate revenue growth, with a history of closing both tactical and strategic opportunities. Experience with MEDDPICC is a plus. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Who You LL work with At Cisco Systems, we believe in fostering a diverse and inclusive work environment that celebrates individuality, empowers our employees, and harnesses the power of diverse perspectives. We are currently seeking a highly motivated and experienced Pre-Sales Cybersecurity Specialist to join our dynamic team. Who You are As a Pre-Sales Cybersecurity Specialist, you will play a critical role in our organization by providing technical expertise, building relationships with prospective clients, and driving the growth of our cybersecurity solutions. Your responsibilities will include: Technical Expertise: Demonstrating a deep understanding of cybersecurity principles, industry trends, and best practices. You will leverage your knowledge to articulate the value and capabilities of our cybersecurity solutions to potential clients. Solution Presentations: Collaborating with the sales team to deliver compelling presentations and demonstrations of our cybersecurity offerings. You will tailor your presentations to address the unique needs and challenges faced by diverse clients, ensuring that our solutions align with their requirements. Relationship Building: Establishing positive relationships with prospective clients, including key stakeholders and decision-makers. You will actively listen to their concerns, understand their goals, and provide personalized solutions that promote diversity and inclusivity within their cybersecurity strategies. Requirements Gathering: Conducting detailed assessments of client needs, challenges, and existing cybersecurity frameworks. You will work closely with clients to identify areas for improvement, highlight potential risks, and propose tailored solutions that address their specific requirements. Collaboration and Support: Collaborating with cross-functional teams, including product management, engineering, and marketing, to provide input on product development, market trends, and customer feedback. You will contribute to a culture of diversity and inclusion within our organization, promoting equal opportunities for all. Who you are: Bachelor's degree in Cybersecurity, Computer Science, or a related field. Proven experience in a pre-sales or technical sales role within the cybersecurity industry. Strong knowledge of cybersecurity concepts, technologies, and best practices. Excellent presentation, communication, and interpersonal skills. Ability to understand and address the outstanding needs of diverse clients, integrating diversity and inclusion into cybersecurity solutions. Strong problem-solving skills, with the ability to think critically and provide innovative solutions. Proven ability to build and manage relationships with clients and internal stakeholders. Industry certifications such as CISSP, CISM, or CCSP are preferred. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team: Join Cisco’s dynamic Service Provider team, a collective of forward-thinking professionals driving digital transformation for leading service providers. Our team excels in strategic engagements, bringing innovative Cisco solutions to life by collaborating with customers at every level. Your Impact In this role, you will lead transformative engagements with large service providers, leveraging your strategic insight and relationship leadership skills to drive significant business outcomes. Your expertise will guide sophisticated sales cycles and deliver tailored solutions that align with customer business drivers and Cisco’s ground breaking technologies. Strategic Engagement: Build and maintain executive relationships, particularly at the CxO level, to influence and drive digital evolution. Lead and manage large, sophisticated deals by developing and implementing effective sales strategies. Work within extended teams to ensure comprehensive solution delivery and partner success. Utilize deep proven experience and technology awareness to align Cisco solutions with customer needs. Deep Understanding of Platform / webscale player accounts . Understanding to work in telco environment Minimum Qualifications 15+ years of sales experience in managing Product + Services with end to end ownership of contributing to the success of P&L Strong expertise in Datacenter, cloud computing, , security, and AI-driven technologies. Proven track record in managing long sales cycles and sophisticated negotiations. Awareness of competition OEMs within the Service Provider technology domain. Preferred Qualifications Experience in large-scale cloud migration and digital transformation projects. Knowledge of competitive OEM solutions in the industry. Passion for solving sophisticated business challenges through technology #WeAreCisco #WeAreCisco where every individual brings their outstanding skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! " Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team Record to Report(GL R2R) falls within the ambit of Financial Shared Services team and rolls up under Corporate Controllers group. This team manages GL activities as per US GAPP accounting policies for close to 100+entities spread across different Regions/Theatre. We support Controllership group by performing varied activities like Reconciliation. Month end/close activities, open item follow up and clearance, Projects for enhancing process efficiencies/cost reduction. This team reviews the operational work(Intercompany, fixed Assets, Cash, payroll etc) performed by Third party vendor and confirm back to Controllership group on the quality and accuracy. Your Impact This role requires managing the general ledger for Cisco's APJC /EMEA entities through strategic outsourcing partners Hands on experience in Record to report functions(Fixed Assets, Intercompany, Payroll, Revenue, Opex) Responsible for planning and driving book close activities, liaising with the operations team to provide vital inputs to Outsourcing Partners Review of Journal entries, Reconciliations and other GL related deliverables., manage audits Work closely with Controllership team and be point of contact for entity related operational activities Identify/fix process gaps and drive process improvements and automation initiatives. Sound Accounting knowledge and Working knowledge of US GAAP, Minimum Qualifications Bcom/M.com. Qualified CA with 4-6 years proven experience. 5-8 years of working experience in accounting operations, within process oriented and ERP driven MNC environment. Hands on experience in Oracle, MS- Excel, MS- PowerPoint. Good analytical and interpersonal skills with strong and effective communication skills Preferred Qualifications Exposure to Oracle accounting modules, RPAs, and other finance automation systems. Why Cisco At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to drive the adoption of Cisco Software through available programs, including the Lifecycle Adoption Program (LCA). Supporting partners in delivering Success Programs and initiatives with their customers and providing feedback to optimize these programs. Facilitating workshops and training sessions to educate partners on Cisco products, using successful case studies to drive onboarding. Acting as a liaison between Partners and Cisco’s CX product teams, providing feedback to inform product development and enhancements. Monitoring and reporting on the progress of adoption initiatives, assessing their impact, and iterating on strategies as needed. Who You'll Work With You will collaborate with Partners and CSS Teams to drive software adoption. Additionally, you will work with Sales, Renewals, and the PAM team to assist in driving Annual Recurring Revenue (ARR). Who You Are 9+ years experience in the technology industry Advanced understanding of IT/ Infrastructure & Software Confirmed ability to drive continuous software value through use cases Proven experience in a related function with direct customer advocacy and engagement in post sales or professional services function. You are dynamic and strategic, with a strong focus on enabling partners to drive customer adoption of solutions and increase their success. You excel at helping partners connect Cisco software to agreed-upon success measures and effectively remove adoption barriers. Your expertise in driving usage consumption, customer satisfaction (CSAT), renewals, and expansion is unparalleled. You are a coach and mentor, working closely with partners to build their Customer Success standard processes. Your collaborative approach ensures that partners are well-equipped to drive the renewal and growth of Cisco's software business. Your ability to align with partners and support their success is key to achieving shared business objectives and delivering outstanding value to customers. Why Join Us? Join Cisco's Customer Experience (CX) team and be a part of an exciting transformation! We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers improve the value of their Cisco technology investments. Your role will be essential in encouraging deep trust and forming last relationships with our customers. By joining us, you'll work in a dynamic and innovative environment that values simplicity and customer centricity and work to further an integrated, determined approach to customer engagement. Ensure that every interaction is aligned with the customer’s needs and accelerates their ability to realize outcomes optimally. We celebrate diversity and believe that varied perspectives drive innovation and excellence. You'll collaborate with cross-functional teams focused on technology service delivery and software adoption using data-driven insights to create a seamless customer experience. Be part of a high-energy team that prioritizes innovation, empowerment, diversity, and growth. Together, we'll set new industry standards and redefine the future of customer experience. If you're passionate about making a difference and eager to be at the forefront of CX innovation, here is the place for you! Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to instruct in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our hearts (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Why you'll love Cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable, from entertainment, healthcare, and education, to public and private sectors, smart-cities, and everyday devices in our homes. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. We believe Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digital economy. What you'll do In this role, you will provide support for calendaring, travel, expenses, along with management and oversight of special projects, as needed. To perform these tasks effectively, become familiar with the products, people, and organizational dynamics within Cisco's Sales team. You will handle, with a great degree of independence, incoming asks for time, meetings, resources and other needs. You will be responsible for figuring out when to refer matters to others, and to whom they should be referred. You'll be following up to ensure proper disposition, and make sure nothing falls through the cracks. Become a core member of the Directors’ team, attending monthly staff meetings and quarterly all team meetings. Calendar Management: Manages Directors’ calendar by prioritizing schedules and meetings. For example, may decide who gets on principal's calendar, which meetings are attended, and who can attend in his place. Meeting Planning and Organizations: Assists Directors in planning and organizing meetings by taking responsibility for crafting the agenda, location, meeting technology (WebEx, TP) based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item lists. Correspondence/Approvals: Supports Directors by acting as proxy for communications and approvals as authorized. Answers general questions as necessary and refers (filters) routine matters to appropriate parties and follows up to confirm the matter is resolved. Travel: Responsible for making travel itineraries for the principal. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while managing Cisco expenses. Special Projects: Provides analytical support to assist Executive on special projects. Researches issues, analyzes problems, compiles data, and prepares reports. In addition to the general administrative duties of an Administrative Assistant, daily tasks are carried out at a higher level of complexity. This includes researching issues, analyzing problems, determining approaches, compiling data and preparing reports. Due to the frequent engagement of the Directors across Cisco as a whole, You will collaborate with and coordinate activities with other EA's and executives in Cisco. Work is generally of a critical and confidential nature. Who You’ll Work With Cisco is the worldwide leader in internet networking and in Asia Pacific, Japan and China, we’ve been changing the way we work, live, play and learn for over 20 years. As we look to the future, our focus is on continuing to help our customers seize the opportunities of tomorrow by connecting the unconnected. Innovative technology will play a transformational role in enabling a digital Asia Pacific, and Cisco is committed to partnering with businesses, governments, countries and local communities to ensure the potential benefits are maximized for all. Who You Are Minimum Qualifications for this role: 8+ years' experience in an administrative environment. A minimum of 6 years of experience supporting a principal who was at the Director level and above. You are able to work at the India office. You are detail oriented and have the maturity to handle confidential information. Advanced knowledge of Mac/Windows desktop computer applications: Outlook, Word, Excel, PowerPoint. Desired Skills Past work experience in the high-tech industry is desired; prior Cisco experience preferred. Excellent verbal and written communication skills including the ability to communicate with all levels of Executive/Senior staff and clients. You love working with others, and enjoy teamwork. Champions improvements. Solves problems and makes decisions. Demonstrates leadership. Works in an organized and focused manner, great attention to detail and you are dedicated by nature. Advanced desktop calendar management program experience. Why Cisco At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. We connect everything – people, process, data and things – and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices. We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us. #WeAreCisco We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.