Solution Architect

About Joyful:

Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we’re committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We’re looking for a Solution Architect who will define, design, and deliver high- impact technical solutions for Joyful’s AI-powered platforms. You’ll bridge the gap between business needs and technology execution—ensuring our systems are scalable, secure, and adaptable to evolving market demands.

In addition to traditional architecture responsibilities, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that teams love to work on. This means leading by example, fostering engineering creativity, and making coding a team-driven, high-energy, and impactful process.

What You’ll Do

• Solution Design & Architecture
• Define end-to-end architecture for Joyful’s Engage and Listen platforms, ensuring scalability, performance, and maintainability
• Translate business requirements into high-level technical designs, architecture blueprints, and integration patterns
• Design APIs, data models, and workflows for multi-channel stakeholder engagement systems
• Ensure solutions adhere to security, compliance, and data privacy best practices

• Technical Leadership & Collaboration
• Partner with product managers, engineering leads, and business stakeholders to align technical solutions with business goals
• Guide development teams in implementing architectural best practices
• Conduct architecture reviews, risk assessments, and technology evaluations
• Facilitate technical decision-making and resolve design conflicts

• Vibe Coding Culture
• Champion Joyful’s Vibe Coding philosophy—where clean code meets collaborative spirit
• Encourage pair programming, open feedback loops, and code that “feels good” to read and maintain
• Promote coding standards that balance elegance, performance, and long-term maintainability
• Create an environment where engineers feel proud and excited about the code they ship

• Innovation & Technology Evaluation
• Research and evaluate emerging technologies in AI, cloud infrastructure, and communication platforms
• Drive proof-of-concepts to validate new solutions or architectural improvements
• Recommend technology stacks, frameworks, and tools for optimal delivery

• Integration & Deployment
• Design integration strategies with third-party systems, CRMs, and AI platforms
• Oversee deployment architectures, ensuring high availability, disaster recovery, and cost efficiency
• Work with DevOps teams to establish CI/CD pipelines and automated deployment frameworks

• 8+ years of experience in software development/architecture, with at least 3 years as a Solution Architect or similar role
• Strong expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Deep understanding of cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Proficiency in database design (SQL and NoSQL) and data modeling
• Experience with AI/ML solution design or integration is a plus
• Strong understanding of security, scalability, and performance optimization principles
• Proven ability to foster collaborative coding environments (pair programming, peer reviews, coding workshops)
• Bachelor’s or Master’s degree in Computer Science, Engineering, or relate field
• Passion for building innovative, high-impact enterprise solutions while keeping the coding vibe positive and inspiring

Why Join Joyful?

• Architect cutting-edge AI-powered solutions that redefine stakeholder engagement
• Lead with a culture of Vibe Coding—where great tech meets great energy
• Play a pivotal role in shaping the technical future of a fast-growing product
• Collaborate with a team passionate about innovation and problem-solving
• Opportunity for significant career growth in a rapidly evolving tech landscape
• Work from our beautiful Goa office while working on global-scale solutions

At Joyful, we believe great architecture and great vibes lead to exceptional products.
If you’re driven to create solutions that are elegant, scalable, and joyful to build, we’d love to hear from you!

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