Software Engineer

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Reporting to the VP COG ECM enterprise Forms Portfolio Delivery Manager, this role will be responsible for managing and supporting Implementation of a new Document solution for identified applications with the CCM landscape, in APAC.

OpenText xPression and Duckcreek has been the corporate document generation tool of choice within Chubb. But xPression going end of life and be unsupported from 2025. A new Customer Communications Management (CCM) platform – Quadient Inspire - has been selected to replace xPression by a global working group and implementation of this new tool (including migration of existing forms/templates from xPression where applicable). Apart from migrating from xPression, there are multiple existing applications to be replaced with Quadient Inspire

The role is based in Hyderabad/India with some travel to other Chubb offices. Although there are no direct line management responsibilities within this role, the successful applicant will be responsible for task management of Business Analysts and an Onshore/Offshore development team. The role will require the ability to manage multiple project/enhancement streams with a variety of levels of technical/functional scope and across a number of different technologies.

Position Details:

Job Title: Software Engineer
Function/Department: .PC/IICS, SQL Location: Hyderabad Experience: 3-5 Yrs Employment Type: Full Time Reports To: Veera

Job Summary:

As a Production Support Engineer, you will be responsible for monitoring, troubleshooting, and enhancing our existing applications built on various platforms. You will work closely with cross-functional teams, perform root cause analysis, and implement immediate resolutions to issues in our production environment.

Key Responsibilities:

• Monitor and support the performance and stability of 11 applications across various technologies.

• Troubleshoot, diagnose, and resolve production issues related to application functionality, performance, and user experience.

• Develop and maintain documentation for production support processes, incidents, and resolutions.

• Perform Extract, Transform, Load (ETL) operations using tools such as Informatica PowerCenter, IICS, Databricks, and others.

• Create and manage data workflows using orchestration tools such as Autosys, Airflow, and Databricks Workflow.

• Collaborate with development teams to identify and implement improvements to processes and applications.

• Conduct root cause analysis for recurring issues and communicate findings and resolutions to stakeholders.

• Participate in an on-call rotation for after-hours support and issue resolution as needed.

• Support data migration and ingestion processes, ensuring data integrity and performance.

Required Skills and Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Minimum of 3-5 years of experience in production support roles for enterprise-level applications.

• Experience in one of the following skillsets, with familiarity in other: SQL, Unix, Informatica PowerCenter, IICS, Snowflake, Python/PySpark

• A strong inclination toward learning and acquiring new skills to stay updated in the evolving technology landscape.

• Strong hands-on experience with ETL tools, specifically Informatica PowerCenter, IICS, and Databricks.

• Knowledge of data orchestration tools such as Autosys, Airflow, and Databricks Workflow.

• Ability to analyze and resolve complex production issues in a timely manner.

• Experience with cloud platforms (Azure) and data warehousing solutions (e.g., Snowflake, Synapse etc.).

• Excellent problem-solving skills and ability to work independently and collaboratively within a team.

• Strong communication skills to interact with technical and non-technical stakeholders.

Preferred Qualifications:

• Familiarity with Agile/Scrum development methodologies.

• Experience in performance tuning and optimization of applications.

• Certification in relevant technologies (e.g., Informatica, Azure, etc.) is a plus.

• Familiarity in programming languages: Python (including Databricks and PySpark), Java, .NET, and Shell scripting.

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence

• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026

• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results

• Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter

• Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
  

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career

advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances

• Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.

• Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
  

Application Process

Our recruitment process is designed to be transparent, and inclusive.

• Step 1: Submit your application via the Chubb Careers Portal.

• Step 2: Engage with our recruitment team for an initial discussion.

• Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).

• Step 4: Final interaction with Chubb leadership.
  

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Apply Now: Chubb External Careers