Software Asset Manager (SAM)

Key Role and Responsibilities:

• Software Inventory Management: Maintain an accurate inventory of all software assets, including licenses, versions, and installations.
• License Compliance: Ensure compliance with software licensing agreements and manage renewals and audits.
• Procurement Support: Assist in the procurement of software, liaising with Finance team for the Invoicing, Billing and maintenance of agreements in the designated repositories.
• Usage Monitoring: Monitor software usage to identify underutilized licenses and opportunities for cost savings.
• Policy Development: Develop and enforce software asset management policies and procedures.
• Reporting: Generate regular reports on software usage, compliance, and cost savings.
• Vendor Management: Maintain relationships with software vendors and manage contracts and agreements.
• Training and Support: Provide training and support to staff on software asset management best practices.
• Responsible for managing and optimizing the company’s software assets, ensuring compliance with licensing agreements, and supporting cost-effective software procurement and usage.
• Experience with cloud-based software and licensing models.

Governance:

• Review service commitments (if any), KPIs & metrics.
• Perform Software asset audits when required.
• Work with necessary teams to ensure publisher audit readiness.
• Conducts pre-review of reports related to assets.
• Identify policy or process violations and address the same.

Skills required:

• Strong understanding of software licensing and compliance.
• Excellent organizational and analytical skills.
• Proficiency in SAM tools and software.
• Strong negotiation and vendor management skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 3 years of experience in software asset management or a related role.

Preferred Certifications:

• Certification in Software Asset Management (e.g., CSAM).
• ITIL4 Foundation