Snr Spclst, SME & Corp Prtctrs

Objective To target profitable SME business with innovative and unique products. To build a Production Underwriting team capable of capturing Banca business by providing an immediate and professional assessment of potential businesses. To ensure prudent underwriting is conducted and establishing a sustainable portfolio. Build relationship and grow collaborative effort with RHB Bank (SME and Corporate). Optimise existing end-to-end customer journeys and improve the customer experience. Ensure consistency in journey design when multiple squads/teams impact the same customer journey Responsibilities Production Underwriters Oversees the management risk assessment for SME & Corporate biz Conducting risk survey/assessment, providing quotation, and customizing policy wording/coverage Evaluate risk for SME / Corporate business in accordance with standards, to ensure profitable growth Alternate Business Platform To establish an automated business platform capable of providing immediate quotations in order to secure profitable businesses. Innovative Products/ Services To develop easy to sell, easy to claim products targeting SME businesses Build relationship and grow collaborative effort with RHB Bank (SME and Corporate). To target profitable SME business with innovative and unique products Support Squad Lead to ensure alignment to journey vision and key goals Together with Squad Lead, plan for operationalization and scaling up developed solutions Bring product related and frontline process and customer related knowledge to the team Ensure delivery of journey against budget Proactively evaluate the SME/Corporate Customer journey to see potential enhancements Governance Ensure underwriting assessment adhere to underwriting authority, business rules & regulations & guidelines To identify new business opportunities and stratergise marketing approach. To mobilize team to develop new business opportunities including marketing, underwriting, communication with the prospects and clients. Support the Squad Lead to plan tasks required for delivery of Quest Support identification and interpretation of data/ reports/ research results Document and refine product specifications (documentation of deliverables of squad) Prepare reports/presentations based on the analysis for external & internal communications Coach and guide squad members on conducting risk survey/assessment, providing quotation, and customizing policy wording/coverage Coordinate interaction between internal teams to deliver solutions to clients Requirements Degree holder of any field AMII (Associateship of The Malaysian Insurance Institute) or any equivalent accreditation are added advantage 10 years working experience in General Insurance industry Design Thinking capabilities to understand customer personas, needs and pain points Understanding of SME & Corporate-related products and market landscape/ future trends Forward-thinking strategic mindset Highly organized and detail-oriented when necessary to execute strategies and initiatives Understanding of related regulatory and compliance guidelines Able to balance and consider risk levels in product development Able to empower teams & make decisions effectively Ability to delegate work effectively Well informed on the developments in the relevant domain Good problem solving and analytical skills Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,) Ability to collaborate with squad members & Squad Leads Show more Show less