4871 Sla Management Jobs - Page 14

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€&...

Job Purpose "This position is open with Bajaj finance limited" Duties and Responsibilities - To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed. Ensure that adequate collections intensity of follow up is executed for all delinquent accounts. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis. Continuously review the location portfolio and report early/potential stress accounts. Ensure that all collections activities are properly documented in the form of Collection Trails. Ensure that all collections processes and Risk gov...

Job Purpose IT Outsourcing Compliance will be responsible for ensuring that all IT outsourcing activities within the NBFC are compliant with applicable regulatory guidelines (RBI ), internal policies, and industry best practices. This role involves close coordination with vendors, internal stakeholders, and audit teams to maintain a robust compliance framework Duties and Responsibilities 1) Ensure adherence to RBI Master Directions on IT Outsourcing and other relevant regulatory guidelines. 2) Monitor compliance with contractual obligations and SLAs of outsourced IT vendors. 3) Maintain documentation and audit trails for all outsourcing arrangements 4) Conduct due diligence and risk assessme...

Role & responsibilities We are seeking a highly skilled Application Support Manager (or Associate Incident Manager) to join our support organization. As an Application Support Manager (or Associate Incident Manager) within Zycus Global Support organization, you will lead frontline support operations for our premium customers. You will be part of a global team, responsible for managing incidents, ensuring SLA adherence, and delivering a seamless support experience. This role demands strong leadership, incident management expertise, and a deep understanding of ITIL processes to ensure customer satisfaction and operational excellence. Key Responsibilities Lead and manage a Level 1 Technical Sup...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Purpose To ensure better controllership and DMScollection efficiency and driving the teams to meet the targets along with keeping the motivation high and controlling the attrition To ensure the processes and policies are adhered to in the field Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Managing area level allocations, portfolio, resolutions, revenue & capacity matrix Tracks daily movement of numbers in accordance with DRR and meeting the area level target Monitors target vs achievement, reviews with the RO's regular intervals Conducts regular discussions with RO's on field affairs and guiding them for the priorities and using the co...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Summary: The Junior Service Leader supports the day-to-day delivery of IT and business services, ensuring operational efficiency and adherence to service-level agreements (SLAs). The role involves coordinating with internal teams, resolving client issues, and maintaining service quality standards. Key Responsibilities: Assist in managing service operations and ensure timely issue resolution Coordinate with technical and support teams for incident and problem management Track SLAs, KPIs, and service performance metrics Support process improvements to enhance service delivery Handle client escalations under the guidance of the Service Leader Maintain documentation for service requests and ...

Job Purpose "This position is open with Bajaj finance limited" Duties and Responsibilities - To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed. Ensure that adequate collections intensity of follow up is executed for all delinquent accounts. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis. Continuously review the location portfolio and report early/potential stress accounts. Ensure that all collections activities are properly documented in the form of Collection Trails. Ensure that all collections processes and Risk gov...

Job Purpose This position is open with Bajaj finserv ltd. Engage with B2C customers to build and strengthen relationship to generate Gold Loan & Business Loan business. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Generate sales business for Gold loan, Business loan and PL- Ensure timely collection- Ensure productivity through direct and indirect business- Local knowledge of the market, competition and industry...

Job Purpose This position is open with Bajaj finserv ltd. Engage with B2C customers to build and strengthen relationship to generate Gold Loan & Business Loan business. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Generate sales business for Gold loan, Business loan and PL- Ensure timely collection- Ensure productivity through direct and indirect business- Local knowledge of the market, competition and industry...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team €“ Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities : Key Deli...

Job Purpose This position is open with Bajaj finserv ltd. Engage with B2C customers to build and strengthen relationship to generate Gold Loan & Business Loan business. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Generate sales business for Gold loan, Business loan and PL- Ensure timely collection- Ensure productivity through direct and indirect business- Local knowledge of the market, competition and industry...

Job Purpose This position is open with Bajaj finserv ltd. Engage with B2C customers to build and strengthen relationship to generate Gold Loan & Business Loan business. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Generate sales business for Gold loan, Business loan and PL- Ensure timely collection- Ensure productivity through direct and indirect business- Local knowledge of the market, competition and industry...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. P...

Job Title Deputy Manager- Order Manager Job Description Job title: Deputy Manager- Order Manager Your role: Job Responsibilities: . Assists the team lead in daily operations, including the management of KPIs to meet agreed targets, ensuring team performance aligns with organizational goals. . Works under general supervision, supporting direct colleagues in understanding and following standard processes and SAP navigation to optimize operational performance. . Engages in projects and Kaizens focused on identifying and implementing standardized methods to support operational excellence, contributing significantly to the organization's continuous improvement initiatives by providing innovative ...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales& ...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€&...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€&...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€&...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales€&...