Job Scope: Responsible for creating, monitoring and maintaining various databases such as MongoDB , postgres, etc. You'll be Responsible for, Ensure optimal health, integrity, performance, and security of all databases. Develop and maintain data categorization and security standards. Develop and maintain data movement, archiving and purging scripts. Evaluate and recommend new database technologies and management tools; optimize existing and future technology investments to maximize returns. Provide day-to-day support to internal IT support groups, external partners, and customers as required. Manage outsourced database administration services to perform basic monitoring and administrative-level tasks as directed. Participate in change and problem management activities, root cause analysis, and development of knowledge articles to support the organizations program. Provide subject matter expertise to internal and external project teams, applications developers, and others as needed. Support application testing and production operations. Serve as database administration. Document, monitor, test, and adjust backup and recovery procedures to ensure important data is available in a disaster. Serve as on-call database administrator on a rotating basis. Develop, Implement, and Maintain MongoDB Instances including scripts for monitoring and maintenance of individual databases. File system management and monitoring Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability You'd have? B.E./B.Tech/MCA 3 - 5 years of experience in managing enterprise databases Mongo DB, Redis etc & knowledge on MySQL, PostgreSQL Clickhouse DB Admin skills in an added advantage. User level Access: Risks & Threats. Synchronous and Asynchronous replication, converged systems, partitioning, and storage-as-a-service (cloud technologies) Linux operating systems, including shell scripting Windows Server operating system Industry-leading database monitoring tools and platforms Data integration techniques, platforms, and tools Modern database backup technologies and strategies Why Join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Role We are looking for a Senior QA Engineer to work with Web-based and API applications. Responsible for implementation of automation testing and designing automated tests to validate their performance. Writing Test Documentation, Executing Manual and Automation Scripts, conducting regular meetups, analyze test results to predict user behaviors, identify bugs and suggest solutions to minimize problems, work closely with product and development to ensure timely delivery of the project. What you'll be responsible for? Design, code, test and manage various applications Implementation of automation testing Writing Test Documentation Executing Manual and Automation Scripts Conducting regular meetups Analyze test results to predict user behaviors Identify bugs and suggest solutions to minimize problems Work closely with product and development other stake holders across the globe. Qualification and other skills 3+ years of experience in QA (Test Case Design, Test case Execution and Status Reports) At least 1 yrs of experience in API/UI automation. Bachelor's degree in Computer Science What you'd have? Good Knowledge in Python OR Java programming Exposure to JMeter tool Database Testing experience, min 1 year Kubernetes Knowledge (Not mandatory) Exposure to any one IDE will be a plus. Strong analytical and problem-solving skills. Good oral and written communication skills Good knowledge of Linux and Microsoft Windows Jira exposure Passionate for Learning and Working Code Management Tool like Github, SVN, CVS etc. CI/CD Pipeline work exposure Azure ADO exposure. Telecom Experience (Communication Platform, SMS, Email and Voice, etc) Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role Enterprise Sales Job Scope To become a part of an aggressive and constantly growing team and an Enterprise focused Global Brand. to achieve the monthly sales targets, effectively plan and create a sales pipeline. Responsible to manage the complete sales cycle from identification to sales closure and timely collection of payment. Role & Responsibilities: Identify, build and nurture relationships with relevant stakeholders amongst enterprise prospects. Identify and drive high performance internal pursuit team comprising of presales, business development, technology teams and relevant stakeholders to close new business deals. Manage complete Sales Process from lead generation to closing the sales including cold calling and networking. Liaise with existing customers in collaboration with Customer Success team to identify, pursue and close up-sell and cross-sell opportunities. Contribute to company growth by consistently achieving / exceeding growth targets. Maintain a healthy sales funnel pipeline. Contribute to the regional and company sales strategy and planning. Regular reporting on sales activity and forecast to Sales management. Required Skills / Qualification: 3+ years of frontline software sales experience. Post Graduate mandatory Excellent Communication and presentation skills. Industry preference- Telecom / SMS / IT Software solutions Preferred product / sales experience- Enterprise sales in selling SAAS / PAAS based platform solutions, API Proven track record of sales success in enterprise SaaS environment. Preference for candidates with Marketing Automation or Predictive analytics solutions sales experience. Excellent probing, listening and presentation skills. High level of business acumen, deep exposure and understanding to at least 3 industry verticals. Hustler, can & will do attitude with ability to thrive in a fast pace environment

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Description: The position demands strong experience as Single Point of Communication across multiple teams in engineering and various other teams. The individual must have established very strong ownership & accountability experience; Proven track record in Scrum and Agile Management in previous experience. This position demands highly effectively in dynamic development environment with large team; able to resolve conflicts through arbitration, negotiation, reasoned discussion while maintaining servant leadership. What You'll be responsible for? Facilitate Agile Ceremonies: Own daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure productive and time-efficient meetings with clearly measurable results. Team Collaboration & Communication: Serve as a liaison between the development team, Product Owner, and other stakeholders. Encourage open communication within the team and ensure clear visibility into project progress. Help remove any impediments/blockers that the team encounters. Coach & Guide Agile Practices: Mentor the team in Scrum practices, Agile principles, and values. Foster a culture of continuous improvement, focusing on optimizing team efficiency and effectiveness. Strong experience in JIRA to provide visibility as single source of truth and generate various complex reports and dashboards. Manage Sprint Backlog & Project Progress: Support the Product Owner in maintaining a well-defined product backlog and managing sprint goals. Track team progress and maintain transparency using appropriate Agile project management tools (e.g., Jira, Trello). Ensure proper workload balancing and sprint deliverables are met within deadlines. Stakeholder Management: Must hold strong and effective communication in project status and progress updates to external and internal stakeholders. Manage risks, dependencies, and changes to ensure project success. Be comfortable with leadership level presentation with detailed metrics and eye for details in overall scrum management. Track and communicate team velocity and sprint progress to all affected teams and management. What Youd have? Should have 5+ Yrs of experience in Scrum and Agile Management in large enterprises SAFe Certificate / Scrum Master / PMP Certification Project Management Experience Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices • Experience seeing projects through the full life cycle Excellent analytical skills • Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About the Role: We are hiring for a candidate with experience in C language should have a solid understanding of programming concepts, system-level programming, and application development. Candidates must be analytical, possess an aptitude for learning and exploring/implementing libs, and be able to communicate clearly and effectively. You'll be Responsible for? Develop, test, and maintain software applications, libraries and modules using the C programming language. Write efficient, maintainable, and scalable code. Optimize existing C code for performance and memory management. Use debugging tools like GDB, Valgrind, or others to troubleshoot, identify, and resolve software bugs and performance issues. Perform memory leak detection and other performance optimizations. Participate in designing efficient, modular, and reusable C-based solutions. Write unit tests and integration tests for C-based applications. Conduct code reviews and ensure adherence to best practices and coding standards. Participate in continuous integration (CI) processes and code testing cycles. Work closely with internal, cross-functional teams (including IT/System, QA, and product teams) to deliver software solutions. Document code, design decisions, and implementation details for maintenance and future development. Maintain existing codebase by fixing bugs, implementing updates, and improving performance. Perform regular code refactoring to improve code quality. Maintain codebase repo versioning. You'd have? 4+ years of experience in C, C++ language programming & development. Graduate Engineer in IT / CS. Any C certification shall be preferred. Deep knowledge of C syntax, memory management, data structures, algorithms, GCC. Experience with pointers, dynamic memory allocation, file handling, regex, sftp, etc in C. Experience in using system / static / dynamic libraries linking & implementing in C. Good understanding of operating system internals, such as processes, threads, scheduling, and memory management. Experience with multi-threading and synchronization mechanisms in C. Strong debugging skills using tools like GDB, and experience with profiling tools to analyse performance bottlenecks. Proficient in using Git, SVN, or other version control systems. Ability to break down complex problems into smaller tasks and implement optimal solutions. Strong communication and interpersonal skills to collaborate with team members and stakeholders. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Navi Mumbai (On-site) What You'd Do? Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You'd Have? Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service.

Role -MIS / Data Analyst for Sales Responsibilities- 1.Work closely with Management and business strategy team to model, analyze, prepare, and summarize information for companys Sales, Products, New initiatives, organic and inorganic growth etc. 2.Analyze sales data, including historical performance, trends, and market insights, to identify opportunities and challenges. 3.Create meaningful reports, dashboards, and presentations to visualize and communicate sales performance metrics to the sales team and management. 4.Assist in managing customer inquiries, resolving issues, and providing exceptional customer service. 5.Work closely with the sales team to develop sales targets and strategies based on data-driven insights. 6.Preparing and monitoring funnels performance weekly for sales team 7.Work with Business Teams to monitor potential opportunities. 8.Tracking performance (Target vs achievement) of business team product wise and presenting to management 9.Ensure the CRM system is utilized effectively for tracking leads, opportunities, and customer interactions. 10.Providing access of CRM tools to business team and providing solutions if any issue team is facing regarding CRM tools. 11.Providing sales data to respective sales representatives, generating reports, and supporting them as and when needed. (Majorly Traffic and Revenue report, Funnel pipeline stage etc. 12. Act as a liaison between the sales team and other departments 13. Ensuring the team is updating their opportunities, leads and their pipeline stages in CRM regularly. Qualification / Skills/ Experience 1. Bachelor / masters degree in business, Sales, Finance, or a related field. 2. Proven 3-4 years of experience in data analysis and interpretation, preferably in a sales or marketing context. 3.Proficiency in data analysis tools and software (e.g., Microsoft Excel, Tableau, Salesforce) 4.Strong attention to detail and analytical thinking 5.Excellent communication and interpersonal skills 6.Ability to work independently and collaborate effectively within a team. 7.Highly organized with the ability to manage multiple tasks and deadlines. 8.Prior experience with CRM systems is a plus. If you are data-driven individual with a passion for supporting sales initiatives and making a measurable impact, we invite you to apply for the Sales Coordinator - Data Analysis position. Join our dynamic sales team and help drive success through insightful data analysis and coordination.

Job Responsibilities: Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. Ensure 100% adherence to teams and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOP Knowledge and Skills: Basic knowledge of Linux, MySQL, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize

Job Scope: We are seeking an experienced professional Site Reliability Engineer who acts as a bridge between development and IT operations, taking operational tasks to ensure the efficient functioning of Service platforms. They are responsible for monitoring, automating, and improving the reliability, performance, and availability of platforms. Location: Mumbai, Gurgaon (WFO) Job Responsibilities: - Application/production SRE - In dept knowledge on Kubernetes, Docker, Redis and Rabbit MQ. - Basic Shell or python scripting - Deployment of application in Kubernetes or Docker - Troubleshooting application issues and responsible to raise cases to L3. - Preferred CPaaS domain knowledge with WhatsApp or RCS flows. - Understand and follow workplace policies and procedures. Desired Candidate Profile: - Qualification should be B.E/B. Tech/BCA/MCA - Candidate must be associated with computers & technical background Knowledge and Skills: - Proven experience as SRE/Devops with knowledge on WhatsApp and RCS flows. - Solid understanding of Redis, RabbitMQ, Kubernetes and Docker - Experience with Python/Shell Scripting - Experience with SQL - Familiarity with cloud hosting services like Azure, AWS. - Good understanding of software development principles and practices, including agile methodologies - REST API, SQL, Linux

About the Role As a Senior Graphic Designer at Tanla, you will be responsible for delivering visually compelling and high-impact creatives across multiple digital and print touchpoints. You will play a key role in designing corporate reports, social media campaigns, internal communications, investor presentations, and marketing collaterals, ensuring consistency with our brand identity while pushing creative boundaries. You will collaborate with marketing, product, and content teams to craft designs that drive engagement, enhance storytelling, and communicate complex ideas effectively. From social media carousels to internal emailers and presentations, your work will help shape the visual identity of Tanla. Key Responsibilities Design impactful visuals for social media (static posts, carousels, GIFs, banners, and ad creatives) that align with brand messaging and campaign goals. Create internal communications materials such as emailers, newsletters, event material, etc., to engage employees effectively. Develop high-quality presentations, investor reports, annual reports, and financial documents, ensuring clarity, precision, and compelling storytelling. Craft infographics and data visualizations that transform complex insights into engaging, digestible content. Work on brochures, marketing collateral, event branding, website visuals, and external communication materials that reflect Tanlas innovation. Ensure brand consistency across all design projects while bringing fresh, creative ideas to each campaign. Stay updated with design trends, social media best practices, and emerging creative tools to continuously enhance visual content. Mentor and guide junior designers while fostering a strong creative culture within the team. Manage multiple projects, meeting tight deadlines without compromising on design quality. Coordinate with printers, agencies, and external vendors to ensure high-quality execution of print and digital assets. Skills and Attributes for Success A keen eye for aesthetics, typography, and layout, with a deep understanding of visual storytelling. Strong knowledge of social media trends, including best practices for Instagram, LinkedIn, YouTube, and Twitter creatives. Expertise in designing financial reports, annual reports, and corporate presentations with precision and clarity. Proficiency in infographics and data visualization, making complex concepts easy to grasp. A strong sense of ownership and ability to work independently while also collaborating with cross-functional teams. Excellent communication skills, with the ability to translate briefs into high-quality designs. Required Qualifications Bachelors degree in Graphic Design, Visual Arts, or a related field. 7-10 years of experience in graphic design, preferably in a fast-paced corporate or agency environment. Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft PowerPoint. Experience designing social media creatives, emailers, carousels, presentations, and investor/financial reports. Strong portfolio showcasing branding, corporate communications, and digital content design. Preferred Qualifications Knowledge of motion graphics, Adobe After Effects, Premiere Pro, and video editing is a plus. Experience in mentoring junior designers and guiding creative teams. Technologies & Tools Adobe Creative Suite (Illustrator, Photoshop, InDesign) Microsoft Office Suite (PowerPoint, Word, Excel) Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role Overview : The Application Security Senior Engineer will play a crucial role in safeguarding our applications and digital assets against security threats. With a primary focus on Vulnerability Assessment and Penetration Testing (VAPT), the role involves identifying, assessing, and mitigating security vulnerabilities across our application portfolio. This position requires a proactive mindset, strong technical skills, and the ability to collaborate effectively with cross-functional teams and support the security projects. Key Responsibilities : 1. Vulnerability Assessment and Penetration Testing (VAPT): - Conduct comprehensive security assessments of applications using industry-standard tools and techniques.- Perform manual testing and automated scans to identify vulnerabilities such as OWASP Top 10, SQL injection, XSS, CSRF, etc.- Analyze and interpret assessment findings, providing clear and actionable recommendations to development teams.- Support the security gating process with timely security assessment and reporting.- Provide guidance and assistance on secure software development life cycle.- Track identified vulnerabilities through to resolution, collaborating closely with development teams to ensure timely mitigation.- Provide detailed vulnerability reports and metrics to stakeholders, including risk assessments and remediation progress. 2. Support for Security Projects: - Actively participate in security projects and initiatives, providing expertise and guidance on application security best practices.- Perform Security Architecture review for existing and new security projects and guide on security best practices.- Collaborate with architects and developers to integrate security into the SDLC (Secure Development Life Cycle) and CI/CD pipelines. 3. Incident Response and Support: - Assist in incident response activities related to application security incidents.- Contribute to root cause analysis and lessons learned sessions to improve incident handling and prevention strategies. 4. Security Awareness and Training: - Develop and deliver training sessions on secure coding practices and application security awareness.- Promote a culture of security within the organization, advocating for continuous improvement and adherence to security policies. Requirements: Bachelors degree in Computer Science/Information Technology, or a related field. Minimum of 5 years of experience in application security, with a focus on VAPT and secure development practices. Proven experience with security assessment tools such as Burp Suite, Qualys, Nessus, etc. Strong understanding of web application architecture, including front-end, back-end, and APIs. Solid knowledge of OWASP guidelines and best practices for secure coding. Certifications such as CISSP, CEH, OSCP, or similar are preferred. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills, with attention to detail. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Scope: Responsible for creating, monitoring and maintaining various databases such as Mysql, MongoDB , postgres, etc. Job Responsibilities: Ensure optimal health, integrity, performance, and security of all databases. Develop and maintain data categorization and security standards. Develop and maintain data movement, archiving and purging scripts. Evaluate and recommend new database technologies and management tools; optimize existing and future technology investments to maximize returns. Provide day-to-day support to internal IT support groups, external partners, and customers as required. Manage outsourced database administration services to perform basic monitoring and administrative-level tasks as directed. Participate in change and problem management activities, root cause analysis, and development of knowledge articles to support the organizations program. Provide subject matter expertise to internal and external project teams, applications developers, and others as needed. Support application testing and production operations. Serve as database administration. Document, monitor, test, and adjust backup and recovery procedures to ensure important data is available in a disaster. Serve as on-call database administrator on a rotating basis. Develop, Implement, and Maintain MySQL, PostgreSQL, Mongo Instances including scripts for monitoring and maintenance of individual databases. File system management and monitoring Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability Qualification and Experience B.E./B.Tech/MCA 6-10 years of experience in managing enterprise databases Knowledge and Skills MySQL, PostgreSQL & knowledge on NoSQL like Mongo & Redis etc. Clickhouse DB Admin skills in an added advantage. Backup and Recovering MySQL, PostgreSQL and other databases. User level Access: Risks & Threats. Synchronous and Asynchronous replication, converged systems, partitioning, and storage-as-a-service (cloud technologies) Linux operating systems, including shell scripting Windows Server operating system Industry-leading database monitoring tools and platforms Data integration techniques, platforms, and tools Modern database backup technologies and strategies Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. https://www.tanla.com

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Role We are looking for a Senior QA Engineer to work with Web-based and API applications. Responsible for implementation of automation testing and designing automated tests to validate their performance. Writing Test Documentation, Executing Manual and Automation Scripts, conducting regular meetups, analyze test results to predict user behaviors, identify bugs and suggest solutions to minimize problems, work closely with product and development to ensure timely delivery of the project. What you'll be responsible for? Design, code, test and manage various applications Implementation of automation testing Writing Test Documentation Executing Manual and Automation Scripts Conducting regular meetups Analyze test results to predict user behaviors Identify bugs and suggest solutions to minimize problems Work closely with product and development other stake holders across the globe. Qualification and other skills 3 - 8 years of experience in QA (Test Case Design, Test case Execution and Status Reports) At least 1 yrs of experience in API/UI automation. Bachelor's degree in Computer Science What you'd have? Good Knowledge in Python OR Java programming Exposure to JMeter tool Database Testing experience, min 1 year Kubernetes Knowledge (Not mandatory) Exposure to any one IDE will be a plus. Strong analytical and problem-solving skills. Good oral and written communication skills Good knowledge of Linux and Microsoft Windows Jira exposure Passionate for Learning and Working Code Management Tool like Github, SVN, CVS etc. CI/CD Pipeline work exposure Azure ADO exposure. Telecom Experience (Communication Platform, SMS, Email and Voice, etc) Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About the Role: We are looking for a Python Developer to work on our backend Core applications, APIs and infrastructure. Responsibilities will include implementing features and optimizing backend processes. You will work with other backend developers to maintain published and unpublished Apps/APIs. What you''ll be Responsible for? Writing reusable, testable, and efficient code Develop new features and maintain existing features Integrate user-facing elements into applications Optimize backend services for scalability Test and debug programs What You'd have? Experience : 4 - 7 Years in building high scalable systems Good understanding of various backend components and microservice architecture Good understanding of at least one SQL and Non-SQL datastore Strong knowledge of Python, Django framework, ORM, Javascript,jQuery Strong understanding of data structures and algorithms Proficient understanding of Git and version control Familiarity with a Unix-like operating system is a must Familiarity with docker and kubernetes would be a plus Contribution to opensource projects would be a plus Good problem solving skill Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Job Scope: Responsible for creating, monitoring and maintaining various databases such as MongoDB , postgres, etc. You'll be Responsible for, Ensure optimal health, integrity, performance, and security of all databases. Develop and maintain data categorization and security standards. Develop and maintain data movement, archiving and purging scripts. Evaluate and recommend new database technologies and management tools; optimize existing and future technology investments to maximize returns. Provide day-to-day support to internal IT support groups, external partners, and customers as required. Manage outsourced database administration services to perform basic monitoring and administrative-level tasks as directed. Participate in change and problem management activities, root cause analysis, and development of knowledge articles to support the organizations program. Provide subject matter expertise to internal and external project teams, applications developers, and others as needed. Support application testing and production operations. Serve as database administration. Document, monitor, test, and adjust backup and recovery procedures to ensure important data is available in a disaster. Serve as on-call database administrator on a rotating basis. Develop, Implement, and Maintain MongoDB Instances including scripts for monitoring and maintenance of individual databases. File system management and monitoring Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability You'd have? B.E./B.Tech/MCA 4 - 8 years of experience in managing enterprise databases Mongo DB, Redis etc & knowledge on MySQL, PostgreSQL Clickhouse DB Admin skills in an added advantage. User level Access: Risks & Threats. Synchronous and Asynchronous replication, converged systems, partitioning, and storage-as-a-service (cloud technologies) Linux operating systems, including shell scripting Windows Server operating system Industry-leading database monitoring tools and platforms Data integration techniques, platforms, and tools Modern database backup technologies and strategies Why Join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About Role: NOC Lead shall serve along with the team on 24 X 7 basis for all problems related to the Karix Infrastructure services (Application, Database, Network Monitoring, Top Customer Monitoring, Telco Monitoring) being used by the customers. What youll be Responsible for? Responsible for monitoring platforms/alerts through tools and taking corrective actions. Responsible to open bridge call for all critical/major incidents Triage the incidents. Notify all relevant stakeholders for critical/Major issues- Support team, L2, IT, Sales, Bizops, DM team etc. Responsible for the performance of RCAs- Platform & Services Responsible for the CCM Management Responsible for Incident Management life cycle & Service requests fulfilment Monitor health, performance & utilization of platforms. Responsible for Incident logging, accurately tracks and documents all incidents. Publish platform-wise health dashboard. Monitor & publish customer KPIs Alert optimizations & tools configuration. Responsible for Continuous improvements of the Process Adherence to SLAs and Tickets closure within SLA Documentation/SOPs building Logging your work What youd have? Experience of 3 - 6 years in NOC Experience in Installation, maintenance, and working knowledge of Infra & application monitoring tools ServiceNow ITOM, Nagios, SolarWinds, Dynatrace, Prometheus & Grafana, and equivalent. Working knowledge of the holistic monitoring of applications with drill-down on the platform layer (Network, infra, middleware, apps, database) etc. Should have implemented 2-3 projects on any of the commercially available tools such as Dynatrace, SolarWinds, ServiceNow, ManageEngine Should be able to design new tools to monitor and configure smart alerts to discover failures/issues. Experience writing code (including Python, Shell Script, PowerShell; and databases like SQL Good understanding of modern software development methodologies (Object). Hands-on experience with open telemetry Why Join Us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal-opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role Overview : The Application Security Senior Engineer will play a crucial role in safeguarding our applications and digital assets against security threats. With a primary focus on Vulnerability Assessment and Penetration Testing (VAPT), the role involves identifying, assessing, and mitigating security vulnerabilities across our application portfolio. This position requires a proactive mindset, strong technical skills, and the ability to collaborate effectively with cross-functional teams and support the security projects. Youll be Responsible for? I. Vulnerability Assessment and Penetration Testing (VAPT): Conduct comprehensive security assessments of applications using industry-standard tools and techniques. Perform manual testing and automated scans to identify vulnerabilities such as OWASP Top 10, SQL injection, XSS, CSRF, etc. Analyze and interpret assessment findings, providing clear and actionable recommendations to development teams. Support the security gating process with timely security assessment and reporting. Provide guidance and assistance on secure software development life cycle. Track identified vulnerabilities through to resolution, collaborating closely with development teams to ensure timely mitigation. Provide detailed vulnerability reports and metrics to stakeholders, including risk assessments and remediation progress. II. Support for Security Projects: Actively participate in security projects and initiatives, providing expertise and guidance on application security best practices. Perform Security Architecture review for existing and new security projects and guide on security best practices. Collaborate with architects and developers to integrate security into the SDLC (Secure Development Life Cycle) and CI/CD pipelines. III. Incident Response and Support: Assist in incident response activities related to application security incidents. Contribute to root cause analysis and lessons learned sessions to improve incident handling and prevention strategies. IV. Security Awareness and Training: Develop and deliver training sessions on secure coding practices and application security awareness. Promote a culture of security within the organization, advocating for continuous improvement and adherence to security policies. What we’ll look in you? Bachelor’s degree in computer science/information technology, or a related field. Minimum of 5 years of experience in application security, with a focus on VAPT and secure development practices. Proven experience with security assessment tools such as Burp Suite, Qualys, Nessus, etc. Strong understanding of web application architecture, including front-end, back-end, and APIs. Solid knowledge of OWASP guidelines and best practices for secure coding. Certifications such as CISSP, CEH, OSCP, or similar are preferred. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills, with attention to detail. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

You'll be Responsible for: Design, develop and implement cutting-edge AI/ML solutions, including Large Language Models (LLMs) and Generative AI applications Lead projects end-to-end while mentoring team members in AI-ML, including traditional ML and emerging AI technologies Drive innovation in AI agent development and orchestration for automated decision-making systems Establish best practices for responsible AI development and deployment What you'd have: AI-ML Engineer or Data Scientist with 3 11 years of relevant experience Strong expertise in modern AI frameworks and tools: ML/DL frameworks (TensorFlow, PyTorch, Keras, Sklearn) LLM frameworks (LangChain, LlamaIndex, CrewAI, AutoGen) Vector databases (Pinecone, Weaviate, ChromaDB) – Good To Have Hands-on experience with: Generative AI and foundation models Prompt engineering and LLM fine-tuning AI agent development and orchestration RAG (Retrieval-Augmented Generation) systems Proven experience in data preparation, including: Advanced data preprocessing techniques Feature engineering Data quality assessment and improvement Proficiency in data exploration tools (Pandas, Numpy, Polars) Strong programming skills in Python; R is a plus Deep understanding of: Statistics and probability ML/DL algorithms AI governance and responsible AI practices Experience with: Large-scale data processing Model deployment and MLOps Cost optimization for AI systems Track record of 3-5 successful AI/ML projects in production Excellent communication skills and team leadership ability Continuous learning mindset for emerging AI technologies Skills: Statistics and Mathematics Classical Machine Learning Deep Learning and Neural Networks Generative AI and LLMs Agentic AI Development MLOps and Production Engineering Data Engineering Model Optimization and Tuning AI Governance and Ethics Team Leadership Why join us? Impactful Work: Drive innovation in AI technologies while safeguarding Tanla's assets, data, and reputation Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with clear paths for professional advancement Innovative Environment: Work with a world-class team on cutting-edge AI technologies in a challenging and collaborative environment Research Opportunities: Contribute to the advancement of GenAI and Agentic AI technologies Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com