Site Reliability Engineer

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

We are seeking Site Reliability Engineer (SRE) to join our team. This role offers an exciting opportunity to work on modern cloud infrastructure, automation, and reliability engineering.

Roles and Responsibilities:

• Automation -

  Develop and maintain automation tooling and frameworks to reduce manual toil, improve system efficiency, and enhance deployment pipelines.

• Infrastructure & Cloud Management

  - Support deployment, configuration, and monitoring of different cloud infrastructure.Monitor system performance and forecast capacity needs to ensure scalable infrastructure.

• Build Deployment & Maintenance

  - Assist in build deployment in different Data centres using our in house CI/CD pipeline and ensure service availability.

• Performance & Monitoring

  - Build and maintain robust monitoring, alerting, and logging systems to detect proactively and resolve issues.

• Security & Compliance -

  Follow cloud security best practices, access control policies, and compliance requirements.

• Incident Handling -

  Respond to system alerts, and assist in root-cause analysis and preventive actions.

Eligibility / Requirements

• Experience

  : 0–2 years of experience in Cloud Automation, Cloud Infrastructure, or SRE-related roles.

• Scripting Skills

  : Hands-on experience with Bash, Shell, or Python scripting.

• Cloud & Networking:

  Understanding of cloud networking, security concepts, and IAM fundamentals.

• Programming Knowledge:

  Familiarity with at least one programming language (C/C++/Java/Python).

• Networking tools:

  netstat, ping , traceroute, nc, ssh/scp,wireshark, tcpdump etc

• CI/CD

  : Familiarity with any CI/CD tools or concept of CI/CD

• SRE Concepts:

  Awareness of SRE practices such as SLIs, SLOs, and SLAs for ensuring system reliability.

• Shift Requirement:

  Willingness to work in rotational shifts to support 24x7 system operations.

Key Skills:

• Strong understanding of networking and cloud networking concepts.
• Knowledge of Terraform or other Infrastructure-as-Code tools.
• Basic understanding of Kubernetes and containerized deployments.
• Excellent problem-solving, analytical, and communication skills.
• Eagerness to learn new technologies and grow in a fast-paced DevOps environment.
• Additional - Exposure to AWS, OCI, or Azure environments.

Note:

• Only the shortlisted candidates will be notified of the further rounds.
• 2026 graduates are not eligible for this interview process.