Site Reliability Engineer

Responsibilities:

• Support network functionality including Load Balancers, Firewalls, monitoring, and mitigation devices.

• Design, Development and Support of systems used to automate network deployment and

operational management processes across both cloud and enterprise networks.

• Validate existing systems and recommend changes to optimize the design and performance of network automation and management systems.

• Use Automation and Management Systems to collect data, provide reports & dashboards and deploy changes to the production network.

• Automate the existing/new features using TCL / Python / Robot frame works is desirable.

• Use DevOps principles to script and automate workflows, testing for Network Security Operations

• Draft network diagrams, perform network planning and implement changes.

• Resolve critical security and network issues.

• Continuously refine processes and procedures with a focus on standardizing the work and shifting it to lower-level support teams

• Take ownership and work independently on problems and handle escalations from Operations.

Required Skillsets:

• 8+ years of relevant experience working in NOC environment would be an added advantage.

• Must be familiar with L2/L3 network device function, configuration, and protocols (VLAN,

TCP/IP, DHCP, IPv4, etc).

• Familiarity with common industry test equipment (Cisco Switches/Routers, IXIA traffic

generator etc.) is required.

• Advance knowledge on F5 Load Balancers platforms for application delivery and a deep

understanding of network design

• Experience building and maintaining firewalls & load balancers and similar network functionality through automation software (e.g. Docker, Kubernetes, Ansible)

• Experience developing operational tools using Python and / or related languages.

• Strong desire to code and good understanding of Software Development standard

methodologies, open-source systems, and familiarity with Git repositories

• Experience with NMS protocols, data structures and modelling (Rest API, Jinja)

• Thorough troubleshooting, problem solving and analytical skills including packet capture analysis.

• Familiarity with monitoring tools such as (ELK/Logstash, Grafana, Loggly) and packet trace analysis tools (e.g. tcpdump, NetworkMiner, wireshark)

• Analytical thinker with strong attention to detail

Exp: 8 + Years:

• Excellent customer service skills together with experience in banking Industry

• Drive Major incidents calls independently and keep the communication channel updated.

• Good understanding of ITIL methodology, in-depth knowledge in incident, change and problem management process.

• Good communication skills and should be a great team player.

• CCNP / Palo Alto / Checkpoint / F5 / CCIE / CCSE – Security would be an added advantage.