36071 Servicenow Jobs - Page 36

Job Description: Pre-Sales Consultant - Monitoring, Service Management, Asset Management and Observability Overview: We are seeking a knowledgeable and highly motivated Pre-Sales Consultant to join our team in Noida, India. The ideal candidate will have a solid understanding of monitoring, IT Asset and Service Management (ITAM), automation and observability solutions. He/She will work closely with the sales team to identify and qualify potential customers and will be responsible for providing technical support and guidance to the sales team and customers, identifying their specific needs and requirements and proposing suitable solutions and services. Responsibilities: Customer Engagement: En...

As a Digital Core Assurance Consultant in the Communications & Media industry, you will play a crucial role in designing, shaping, and delivering assurance transformation programs for clients. Your expertise in consulting, telecom assurance, and digital platforms will be instrumental in driving operational maturity, automation, and process optimization. **Key Responsibilities:** - Lead or support client engagements focused on assurance maturity improvement, process re-engineering, and platform adoption - Conduct assessments of assurance functions such as Fault, Performance, and Workforce Management - Support the design of end-to-end assurance frameworks including Experience Management, Servi...

Role Overview: As a Monitoring Solutions Specialist at Capgemini, you will play a key role in implementing and managing monitoring solutions using Splunk or Dynatrace to meet project requirements. You will configure dashboards, alerts, and anomaly detection to support proactive monitoring and incident resolution. Additionally, you will integrate monitoring tools with ServiceNow for ticketing, change management, and workflow automation. Your responsibilities will also include performing root cause analysis and contributing to operational stability at L2 level while collaborating with ITSM and infrastructure teams to ensure seamless observability across environments. Key Responsibilities: - Im...

As a skilled ServiceNow IT Asset Management (ITAM) Specialist/Developer, your role will involve designing, configuring, and enhancing ITAM solutions on the ServiceNow platform. Your primary focus will be on Hardware Asset Management (HAM) with exposure to Software Asset Management (SAM). Your responsibilities will include: - Designing, implementing, and maintaining ServiceNow ITAM modules, especially HAM, and preferably SAM. - Developing and customizing applications using JavaScript and ServiceNow server/client-side scripting. - Ensuring asset lifecycle processes align with ITIL best practices, from procurement to retirement. - Collaborating with stakeholders to gather requirements and trans...

As a Team Leader for the US Shift, you will play a crucial role in leading and managing the IT Service Desk Team to ensure efficient support delivery and high service quality. Your responsibilities will include: - **Team Leadership & Operations Management** - Lead and oversee daily operations, ensuring timely support delivery. - Manage staffing, scheduling, performance monitoring, mentoring, and skill development. - Conduct regular team meetings, coaching sessions, and evaluations. - Ensure adherence to SLAs, KPIs, and quality standards. - **Incident, Request & Escalation Management** - Act as the primary escalation point for complex technical issues. - Coordinate with other teams to ensure ...

You are a highly skilled and hands-on AI Solution Architect being sought to join a team dedicated to driving the development of a cutting-edge AIOps platform. Your role will involve designing and implementing AI-driven solutions that enhance automation, observability, and incident response across complex enterprise environments. **Key Responsibilities:** - Architect and lead the development of an enterprise-grade AIOps platform utilizing machine learning, deep learning, and advanced analytics. - Design scalable AI pipelines for anomaly detection, predictive analytics, root cause analysis, and intelligent alerting. - Collaborate cross-functionally with engineering, DevOps, and IT teams to int...

Role Overview: Join Amgen in their mission to serve patients living with serious illnesses. As a Manager Information Systems - FinOps Analyst, you will play a crucial role in providing data-driven cost control for Amgen's enterprise Veeva Vault estate. Your responsibilities will include license utilization analytics, cloud spending tracking, KPI preparation for vendor QBRs, and collaborating with Engagement Managers to optimize seat allocation and service credits. Your insights will help scale Veeva adoption while managing total cost of ownership and ensuring compliance with contractual terms. Key Responsibilities: - License & Utilization Analytics: Extract usage feeds from Vault Admin repor...

As an SAP MM Consultant, your role will involve leading or supporting end-to-end SAP MM implementations in S/4HANA environments. You will work closely with stakeholders to gather and document business requirements, translating them into functional specifications. Your responsibilities will include configuring and customizing the SAP MM module to align with business needs and collaborating with cross-functional teams such as SD, PP, FI, and WM to ensure seamless integration. Additionally, you will support data migration activities and validate data accuracy, as well as design and execute testing phases including unit testing, integration testing, and UAT with users. You will also be required ...

Description Experienced SAP PP/QM HANA Support Consultant with strong expertise in Production Planning (PP), Quality Management (QM), and S/4 HANA functionalities. The consultant will be responsible for providing end-to-end support, troubleshooting, enhancements, root-cause analysis, and coordination with business users to ensure seamless production and quality operations in an S/4 HANA environment. Maintain and troubleshoot issues related to Material Master, BOM, Work Centers, Routing, Production Versions, and Resources in S/4 HANA. Support HANA-specific features like advanced master data views and classification. Provide end-to-end support for production order and process order cycles incl...

Role Overview: At EY, we are dedicated to shaping your future with confidence by providing you with the opportunity to join a globally connected powerhouse of diverse teams. As a Guidewire Claim Centre Portal Support Manager with a minimum of 9 years of experience, you will be responsible for managing support projects related to Guidewire Portal Support and Maintenance. Your role will involve supporting applications, designing, building, and maintaining the Business Objects environment, troubleshooting issues, and collaborating with customers and delivery teams on implementations and remote services. Key Responsibilities: - Manage support projects related to Guidewire Portal Support and Main...

As a Guidewire Billing Center Support Specialist at EY, you will be responsible for supporting and maintaining Guidewire Billing Center while contributing to various technical streams of Guidewire implementation projects. Your key responsibilities will include: - Supporting and maintaining Guidewire Billing Center (Staff 3-6 years). - Being flexible to work in shifts (Rotational Shift India Shift, UK Shift) and provide On-Call Support on a rostered rotational basis. - Managing the integration of Guidewire software with other external systems. - Designing, modifying, and implementing Guidewire product suite. To succeed in this role, you must possess the following skills and attributes: - Deep...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will be responsible for maintaining the clients" IT infrastructure and systems. Your role will involve proactively monitoring, identifying, investigating, and resolving technical incidents and problems to ensure smooth operations and client satisfaction. Key Responsibilities: - Manage work queues, address incidents and requests within agreed SLAs, and update tickets with actions taken. - Identify, analyze, and log issues to prevent escalations, contributing to maintaining service quality. - Collaborate with other teams and clients to provide second-level support for efficient problem resolution. - Execute ch...

As an RPA Developer specializing in ServiceNow at EY, you will play a crucial role in driving efficiency and innovation through automation projects. Your experience in ServiceNow RPA development and strong technical background will be key in creating solutions that enhance operational processes across the organization. Key Responsibilities: - Estimate, design, develop, and implement RPA automations using ServiceNow, following best practices. - Analyze business processes to create accurate ServiceNow RPA solutions. - Transform existing processes into automated workflows within ServiceNow, ensuring smooth transitions and minimal disruption. - Enhance and maintain ServiceNow RPA solutions for o...

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. ResponsibilitiesProcess and Continuous Improve...

Role & responsibilities : Job Title: ServiceNow Senior Developer Location: Chennai Experience: 10+ years in ServiceNow Development Notice Period: Immediate joiners or candidates currently serving notice Shift: 4:00 PM 1:00 AM IST Employment Type: Full-time Job Summary We are looking for an experienced ServiceNow Senior Developer to join our team and lead technical initiatives. The ideal candidate will have strong expertise in ITSM and integration modules , with additional exposure to ITOM, HRSD, CMDB, and AI being a plus. This role requires hands-on development experience and the ability to guide and mentor junior developers. Key Responsibilities Design, develop, and implement ServiceNow sol...

The ServiceNow Business Systems Analyst (BSA) will play a key role in gathering, analyzing, and translating business requirements into functional specifications for multiple ServiceNow workstreams — including ITSM migration, SAM SaaS License Management, and HRSD module implementation. The ideal candidate will have a strong understanding of ServiceNow capabilities, hands-on experience with ITSM processes, and the ability to collaborate with cross-functional teams to ensure timely and quality delivery. Key Responsibilities Collaborate with business stakeholders and technical teams to gather, document, and validate requirements for ServiceNow implementations and migrations. Translate business r...

Role Overview: As a ServiceNow Tester, you will play a crucial role in ensuring quality software delivery by collaborating with the agile team. Your expertise in ServiceNow will be utilized to design, develop, and maintain the test strategy, test case catalog, and automation of tests for all stages of the software development process. Your contribution will be vital in achieving high-quality software artifacts through manual and automated testing. Key Responsibilities: - Create and maintain test cases/scripts for manual and automated testing - Develop and evolve the test concept of the team - Conduct Functional, System Integration, Regression, and Performance tests - Design and implement aut...

The ServiceNow Business Systems Analyst (BSA) will play a key role in gathering, analyzing, and translating business requirements into functional specifications for multiple ServiceNow workstreams — including ITSM migration, SAM SaaS License Management, and HRSD module implementation. The ideal candidate will have a strong understanding of ServiceNow capabilities, hands-on experience with ITSM processes, and the ability to collaborate with cross-functional teams to ensure timely and quality delivery. Key Responsibilities Collaborate with business stakeholders and technical teams to gather, document, and validate requirements for ServiceNow implementations and migrations. Translate business r...

As a Lead Product Support, you will be responsible for managing and guiding a team of support engineers to effectively resolve complex product issues. Your role will involve acting as the escalation point for technical problems, collaborating with various teams, and enhancing customer satisfaction. Your key responsibilities will include: - Leading a team of support engineers by providing technical guidance, mentoring, and performance management. - Owning high-priority incidents and driving them to resolution through structured problem-solving and cross-functional collaboration. - Serving as a technical escalation point for customer-reported product issues requiring in-depth analysis and trou...

You are looking for a Senior ServiceNow Developer/Architect to join Miracle Software Systems Inc. at the Vizag location. As a Senior ServiceNow Developer/Architect, your responsibilities will include: - Platform Architecture & Development: - Design, develop, and implement complex ServiceNow solutions using various tools like Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Integrations, and custom applications. - Lead technical design for enhancements in modules such as ITSM, CMDB, Asset, or others as needed. - Develop and maintain ServiceNow catalog items, workflows, record producers, and custom applications following platform best practices. - Integrations: - Bu...

Role Overview: As a Knowledge and Information Manager, your primary responsibility will be to create, share, and manage the knowledge and information of a customer. You will play a crucial role in ensuring the optimization of product utilization to achieve best practice adoption. Additionally, you will be responsible for managing internal and external communications to ensure timely and positive outcomes for the customers. Your multidisciplinary approach will be instrumental in achieving organizational objectives effectively. Key Responsibilities: - Receive and index knowledge articles and data from customer and supplier organizations. - Maintain a library of Work Instructions developed and ...

As a Technical Engineering professional in the Career Family GW Billing Centre Support at EY, you will have the opportunity to contribute to Guidewire Billing Center Support and Maintenance. Your role will involve working on Guidewire implementation projects, integrating Guidewire software with external systems, and designing and implementing Guidewire product suite. **Key Responsibilities:** - Provide Guidewire Billing Center Support and Maintenance (Staff 3-6 years) - Be flexible to work in shifts (Rotational Shift India Shift, UK Shift) and On Call Support on a rostered rotational basis - Contribute in various technical streams of Guidewire implementation project - Manage the integration ...

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : ServiceNow Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education ServiceNow IT Service Management Job Summary: We are looking for an experienced IT Service Management (ITSM) professional to lead and manage service delivery, incident and change management, and continuous improvement across infrastructure and a...

About The Role A leading global financial services firm is seeking a skilled Performance and Capacity Management Analyst to join their dynamic team in Pune. Key Responsibilities Capacity Planning: Analyze system performance and capacity metrics to forecast future needs and proactively address potential bottlenecks. Performance Optimization: Identify and implement strategies to improve application and infrastructure performance, reducing response times and enhancing user experience. Monitoring and Alerting: Configure and manage monitoring tools to track key performance indicators and trigger alerts for potential issues. Capacity Management Tools: Utilize tools like ServiceNow to manage capaci...

Role Overview: At PwC, you will focus on designing and implementing robust, secure IT systems that support business operations. Your role will involve enabling the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. If you are part of the cloud operations team at PwC, you will manage and optimize cloud infrastructure and services to ensure seamless operations and high availability for clients. Your responsibilities will include monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. Key Responsibilities: - Develop and maintain ServiceNow dashboards using Performance Analytics, Reports, and Indicato...