Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: ServiceNow CMDB Administration . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and effective solutions that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing innovative applications to enhance business processes and improve user experience. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain applications based on business requirements.- Conduct code reviews and ensure adherence to coding standards.- Collaborate with cross-functional teams to gather and analyze business requirements.- Design and implement efficient and scalable solutions.- Stay updated with the latest industry trends and technologies.- Assist in troubleshooting and resolving application issues.- Ensure the security and integrity of applications.- Document technical specifications and user guides.- Train and mentor junior developers.- Contribute to the continuous improvement of development processes and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of software development principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of IT service management processes and frameworks.- Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.- Good To Have Skills: Experience with ITIL framework.- Familiarity with JavaScript, HTML, CSS, and other web technologies.- Experience with RESTful APIs and web services.- Knowledge of relational databases and SQL.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and user satisfaction. Your role will be pivotal in maintaining the integrity of business operations and supporting the overall technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to improve service delivery.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Natural.- Good To Have Skills: Experience with application support tools and methodologies.- Strong analytical skills to diagnose and resolve software issues.- Familiarity with database management and query languages.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 2 years of experience in Natural.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency and user experience. Roles & Responsibilities:1, Should work on Opentext Archive server and its components like Windows Viewer, Web Viewer, Document Pipeline, Enterprise scan solution and cache server2, Should work on SAP document archiving configuration3, Connect with business and gather the requirements4, Propose solutions based on requirement5, Update the documentation and follow the Roche process which includes different tools like Service now tool, HP-ALM tool, CHARM tool and google share drives.6, Coordinate between Business and other functional teams should be able to drive the things independently7, Communicates project status to all stakeholders Professional & Technical Skills: 1 Should have experience in SAP Data archiving, Printlist archiving and monitoring2 Lead and coordinate configuration and implementation of archiving objects within the project scope according to signed off user requirements.3 Customizing knowledge of new content repository in Admin client and volume creation in OS.4 Opentext archive server monitoring through admin client Additional Information:- The candidate should have minimum 5 years of experience in OpenText ECM Tools.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : BMC Helix ITSM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams, applying your knowledge of technologies and methodologies, and ensuring that the software solutions meet client needs effectively and efficiently. You will engage in problem-solving and decision-making processes that contribute to the overall success of the projects you oversee. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure alignment with client expectations and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in BMC Helix ITSM.- Strong understanding of IT service management processes and best practices.- Experience with software development methodologies such as Agile and DevOps.- Ability to configure and customize BMC Helix ITSM applications to meet specific client requirements.- Familiarity with integration techniques and tools to connect BMC Helix ITSM with other systems. Additional Information:- The candidate should have minimum 5 years of experience in BMC Helix ITSM.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: Oracle Identity Cloud Services (IDCS), OCI, SaaS & OIC Administrator Locations: Pune / Bangalore Experience: 5 - 7 Years Employment Type: Full-Time | Permanent Primary Skills: Oracle Identity Cloud Services (IDCS) [PaaS] Oracle Cloud Infrastructure (OCI) SaaS Administrator Oracle Integration Cloud (OIC) Administrator Security & Single Sign-On (SSO) Configuration Autonomous Database Configuration Object Storage & Buckets Admin APIs Python, Java Scripting (Good to have) ServiceNow, JIRA (Good to have) We are seeking an experienced Oracle Identity Cloud Services (IDCS), OCI, SaaS & OIC Administrator to manage and streamline Identity Management, Security, and Admin processes in the cloud. Responsibilities: Configure and manage IDCS for Single Sign-On (SSO) Assign and manage user groups Understand and manage IDP, SP, Containers, SAML Configure and manage Oracle Autonomous Database Manage Object Storage, Buckets, and Admin APIs Configure ESS Sync Job Role Synchronization Implement security best practices and streamline Identity Management Manage Change Management processes and migrations Suggest and implement industry best practices for IDCS and OCI Act as central point of contact for all Admin activities Implement secure SSO login services across Oracle Cloud applications Understand and manage cloud security protocols and policies Coordinate with help desk tools like ServiceNow and JIRA Preferred Qualifications: Experience with Python / Java Scripting is a plus Knowledge of OIC Library configuration, certificates, keys Experience with encryption/decryption in cloud environments is desirable Please share your profile with the following details: Current CTC: Expected CTC: Notice Period: Total Experience: Relevant IDCS / OCI / OIC Admin Experience: Preferred Location:

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an L1 data operations team member, you will be responsible for monitoring, triaging tickets. Post triaging, you are responsible for creating incidents and where applicable (Simple corrections) solve them technically. You are responsible for routing the incidents / service requests to other teams (L2 / L3 as may be applicable) in the client environment. You are responsible for ensuring that the resolution is completed and inform the stakeholders of the resolution. Interim status communications are also part of the job responsibilities to be sent to the stakeholders informing about the current progress of the incident resolution. You will help the Shift lead with data for key metrics and also perform Root cause analysis and period analysis of RCA data to come up with resolutions of identified issues. Roles & Responsibilities:- Service Delivery Management Ensure Shift capacity is maintained as per the Rota published* Lead a team of 2-3 members in Shift Coordinate with L2/L3 teams for ticket escalations and knowledge sharing.* Ensure Proper Shift handover to next shift team / client teams* Ensure proper shift handover from Previous shift* Ensure communication of statuses to dependent teams on the tickets* Ensure right teams are intimated where resolution of incidents is being delayed* Ensure SLA timelines are known and adhered to* Ensure junior team members working in the same shift are coached on the jobProcess Adherence & Improvement Ensure compliance with standard operating procedures (SOPs). Identify recurring issues and do analysis for root cause elimination* Ensure Root cause analysis is done as per requirements Stakeholder Communication Provide regular updates to L1 OPS lead / stake holders on incident trends.* Ensure escalations to internal and client teams where there are bottlenecks in the service delivery Maintain communication with clients or internal users regarding major issues or outages.Tool & System Monitoring Montor Tableau dashboards for scheduled jobs. Ensure alerts and notifications are triaged promptly. Basic understanding of ServiceNow Professional & Technical Skills: -SQL / ETLService Now or any ticketing tool ProcessesL1 Operations service delivery and Shift lead Additional Information:- The candidate should have played the Proactive L1 Ops Shift lead role.- This position is based in Chennai.- A 15 year full time education is required. Qualification 15 years full time education

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : ServiceNow Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects, contributing to continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement automated testing scripts to enhance testing efficiency.- Collaborate with cross-functional teams to ensure seamless integration of solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with automation testing tools.- Strong understanding of software testing methodologies and best practices.- Familiarity with API testing and security testing frameworks.- Experience in defect tracking and reporting tools. Additional Information:- The candidate should have minimum 2 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationAs an L1 data operations shift lead , you will be responsible for monitoring, triaging tickets. Post triaging, you are responsible for creating incidents and where applicable (Simple corrections) solve them technically. You are responsible for routing the incidents / service requests to other teams (L2 / L3 as may be applicable) in the client environment. You are responsible for ensuring that the resolution is completed and inform the stakeholders of the resolution. Interim status communications are also part of the job responsibilities to be sent to the stakeholders informing about the current progress of the incident resolution. You will help the Shift lead with data for key metrics and also perform Root cause analysis and period analysis of RCA data to come up with resolutions of identified issues.You are responsible for monitoring the work of junior team members for quality and also resolve any issues / bottlenecks that they are facing. You will be responsible for escalating the issues to relevant stakeholders should there be any issues in your shift. You are responsible for the shift hygiene and ensure that work items are received properly from previous shift lead and hand over all information relevant to the next shift to the incoming shift lead. Roles & Responsibilities:-Service Delivery Management Ensure Shift capacity is maintained as per the Rota published* Lead a team of 2-3 members in Shift Coordinate with L2/L3 teams for ticket escalations and knowledge sharing.* Ensure Proper Shift handover to next shift team / client teams* Ensure proper shift handover from Previous shift* Ensure communication of statuses to dependent teams on the tickets* Ensure right teams are intimated where resolution of incidents is being delayed* Ensure SLA timelines are known and adhered to* Ensure junior team members working in the same shift are coached on the jobProcess Adherence & Improvement Ensure compliance with standard operating procedures (SOPs). Identify recurring issues and do analysis for root cause elimination* Ensure Root cause analysis is done as per requirements Stakeholder Communication Provide regular updates to L1 OPS lead / stake holders on incident trends.* Ensure escalations to internal and client teams where there are bottlenecks in the service delivery Maintain communication with clients or internal users regarding major issues or outages.Tool & System Monitoring Montor Tableau dashboards for scheduled jobs. Ensure alerts and notifications are triaged promptly. Basic understanding of ServiceNowTechnical SkillsSQL / ETLService Now or any ticketing toolProcessesL1 Operations service delivery and Shift lead The candidate should have played the Proactive L1 Ops Shift lead role Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based in Chennai.A 15 year full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ControlM Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and implementation. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration- Strong troubleshooting skills in ControlM environment- Experience in scheduling and monitoring ControlM jobs- Knowledge of ControlM automation and job flow management- Good understanding of Unix and Windows operating systems Additional Information:- The candidate should have a minimum of 7.5 years of experience in ControlM Administration- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configuration. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and maintain comprehensive documentation for testing processes and results. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of automation testing frameworks and tools.- Experience with continuous integration and continuous deployment practices.- Familiarity with performance testing and monitoring tools.- Ability to analyze and interpret complex data sets to inform testing strategies. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of application development methodologies.- Experience with integration of ServiceNow with other platforms.- Familiarity with scripting languages relevant to ServiceNow.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dassault Systemes ENOVIA V5 Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance business operations and efficiency. Roles & Responsibilities:-1. Capable of understanding and contributing to the infrastructure solution from 3DEXPERIENCE2. Participate in reviews and meetings and provide updates on project progress. Professional & Technical Skills: 1.Candidate Must Have- 3D Experience platform skills:---3dx Installation, 3dx Administration Support--3dx Application servers/Webservers:Tomee, Apache--3dx Load Balancer:Apache, HAProxy.-- 3dx Data model-- 3dx Automation experience is an added advantage.-- PLMA, one part, 3Dindex, cvQuasar, PKCR, UDX, Worker & User portal experience is an added advantage.2. Outstanding all-round communication skills and ability to work collaboratively.3. 3dx Functional Knowledge on the Enovia/3DExperience is an added advantage.4. Jira & Confluence Knowledge.5. ServiceNow management and administration support for the creation and maintenance for 3dx platform environment is must.6. Ability to write scripts for installation and build purpose:Shell, SQL, MQL, TCL7. Configuration and integration of SAML/LDAP. 8. Experience in Debugging the crashes of Native app.9. DevOps experience is an added advantage. Additional Information1. The candidate should have a minimum of 4-5 years of experience in 3DExperience Installation, Infrastructure, database installation, Database cloning.2. Good Team management skills and work closely with other peers.3. This position is based at our Bengaluru office.4. A 15-year full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to analyze and understand project requirements.- Conduct code reviews and provide feedback to ensure code quality.- Troubleshoot and debug applications to resolve issues efficiently.- Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management processes.- Experience in designing and implementing ITOM solutions.- Knowledge of ServiceNow platform capabilities and configurations.- Hands-on experience in developing ServiceNow applications.- Good To Have Skills: Experience with ServiceNow Service Mapping. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Global Mobility - Global Mobility Designation: Transitions Associate Qualifications: BCom Years of Experience: 0-2 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and international transfers. Their role includes assessing the travel requirements, cost estimation and process visa applications, relocation support, tax support, benefits via applicable vendors. They coordinate with the assignees and the vendors to ensure that the process is moving ahead and provide required support where needed. They are also responsible for administrative tasks like maintaining documents, records and invoice validation.Nature of Work:Immigration:Handle visa applications based on country rules.Track visa expiration dates and manage extensions.Communicate with applicants and the Immigration Department.Coordinate with HR and assignees on immigration matters.Process service provider invoices.Policy Administration:Help assignees, Payroll, Tax, HR, and Project Managers with policy questions.Report policy violations in expense claims and follow up.Distribute arrival/departure info to assignees.Stay updated on Cross Border regulations and adjust processes.Advise HR and leads on permanent transfer options and cost planning.Process Support:Understand and apply business rules as a subject matter expert.Execute tasks on time and accurately.Help the team with process-related queries.Escalate complex issues and seek advice.Ensure quality in team communication (written and verbal).Plan and estimate activity schedules.Keep process documents up to date and train the team.Maintain process controls and ensure compliance.Analyze issues and suggest corrective actions.Propose process improvements for efficiency and accuracy.Lead Knowledge Transfer and gain deep process knowledge.Participate in internal or client process initiatives.Understand and improve process metrics.Team Support:Allocate work effectively.Help the Team Lead with daily reports and stats.Provide direction and clarify team responsibilities.Be available to resolve process issues throughout the day.Engage in team-building activities.Implement QC and audit checks to meet SLAs.Assist in training HRO personnel on process skills What are we looking for Adaptable and flexibleProblem-solving skillsAgility for quick learningWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient functioning of critical business systems.- Identify and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps.- Strong understanding of software troubleshooting and problem-solving techniques.- Experience in analyzing and resolving application issues.- Knowledge of ITIL processes and best practices.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualification Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions to enhance IT operations management using ServiceNow. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, designing and developing applications, and ensuring the smooth functioning of IT operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Design, build, and configure applications to meet business process and application requirements.- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions.- Develop and implement enhancements to IT operations management using ServiceNow.- Ensure the smooth functioning of IT operations by troubleshooting and resolving application issues.- Conduct unit testing and debugging of applications to ensure high-quality deliverables.- Stay updated with the latest industry trends and best practices in ServiceNow development.- Assist in the documentation of technical specifications and user guides. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Hands-on experience in configuring ServiceNow modules and workflows.- Knowledge of ServiceNow scripting languages such as JavaScript and Glide.- Experience in integrating ServiceNow with other systems using APIs. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Operations Management.- This position is based in Mumbai with location flex for cross location resource.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior Analyst is responsible for managing and processing access requests for functional Learning and Development (L&D) team members to the Learning platform, ensuring compliance with content creation policies and scalable support for Tool content creation. This role involves reviewing eligibility, provisioning access, and resolving cases in ticketing tool, while adhering to defined service level agreements (SLAs) and maintaining confidentiality of sensitive data.Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for EducationAny graduate and above Work ExperienceMinimum of 3-5 years of experience in learning and development operations, HR systems, or process-driven roles involving access management or learning content management & compliance.Prior experience with vendor-supported platforms (e.g., Salesforce, Learning Admin Tools) or Ticketing tools to raise access requests.Demonstrated ability to work in a fast-paced environment while meeting SLAs and maintaining high accuracy in data processing.Technical Proficiency:Strong familiarity with tools such as Salesforce, raising request access tools, and cloud-based document platforms for processing access requests and validating user information.Attention to Detail:Ability to accurately review and validate form submissions, employee profiles, and system inputs to ensure compliance and minimize errors.Process Adherence:Knowledge of SOP guidelines, including SLAs, business rules, and canned response usage, to maintain consistency and quality in task execution.Problem-Solving Skills: Capability to troubleshoot common issues, follow deviation protocols, and escalate concerns as per SOP guidelines.Communication Skills: Ability to use structured canned responses effectively and communicate case statuses clearly to employees.Confidentiality Awareness:Understanding of handling sensitive HR learning data and adhering to confidentiality protocols as outlined in the SOP. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsReview Access Requests:Assess form submissions for learning portal access in salesforce, ensuring algorithmic eligibility checks are followed for functional L&D team members.Validate employee Information:Utilize internal tools to confirm employee details, ensuring only eligible employees are processed, rejecting requests from other employees or invalid profiles.Provision tool Access:Navigate Tool Request portal to provision access for validated requests, inputting accurate information, system roles, and business justifications as per form submissions.Resolve Cases:Close out cases in salesforce using appropriate canned responses, updating service level taxonomies, and communicating outcomes to employees (approved, rejected, or requiring more information).Adhere to SLAs and Business Rules:Meet contractual SLAs, performance expectations, and internal business rules to ensure timely and accurate processing of access requests.Handle Exceptions and Deviations:Identify and address deviations, such as existing access in access request tools, and follow escalation protocols when necessary.Maintain Confidentiality:Handle sensitive HR data in compliance with signed HR Sensitive Data policies, ensuring no unauthorized dissemination of confidential information.Collaborate with Stakeholders:Coordinate with internal teams as outlined in the SOP contacts section to address concerns or risks in processing. Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are functioning optimally to support organizational goals. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of application development methodologies.- Experience with IT service management processes and best practices.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration techniques and tools within ServiceNow. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with cross-functional teams, analyzing business needs, and designing innovative solutions to enhance IT service management processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze business requirements.- Design and develop applications using ServiceNow IT Service Management platform.- Create technical specifications and design documents.- Implement and configure ServiceNow modules to meet business process requirements.- Perform unit testing and support system integration testing.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ITIL framework.- Strong understanding of IT service management processes and best practices.- Experience in designing and implementing ServiceNow workflows, forms, and reports.- Knowledge of JavaScript, HTML, and CSS for ServiceNow customization.- Familiarity with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.- Ability to troubleshoot and resolve technical issues in ServiceNow platform.- Excellent analytical and problem-solving skills. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of IT services. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and understand business requirements.- Design and develop applications that align with business processes.- Implement best practices for application design and development.- Conduct regular reviews and testing to ensure application functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles.- Experience in designing and implementing IT service management solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in configuring ServiceNow applications. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements for application design.- Design and develop applications to meet business process and application requirements.- Ensure the applications meet the desired functionality and user experience.- Provide technical guidance and support to the development team.- Stay updated with the latest industry trends and best practices in application design. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles and best practices along with experience with ServiceNow Custom Application Creation ServiceNow Human Resource Service Management (HR) and ServiceNow IT Service Management- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Configuration Management.- Experience in integrating ServiceNow with other systems and applications.- Good To Have Skills: Experience with ITIL framework.- Familiarity with Agile development methodologies.- Experience in working with cross-functional teams. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: Service Now Developer Hybrid) Location: Across India Tranzeal Fulltime (Payroll) Interview Process: 1. Round 1: Face-to-Face (In-person) 2. Round 2: Virtual (Discussion round) Job Summary: Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand needs and translating them into functional designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Design and develop applications based on business requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical design documentation for application development.- Implement best practices for application design and development.- Provide technical support and troubleshooting for application issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management processes.- Experience in designing and implementing IT service management solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in ServiceNow platform customization. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Software Asset Management (SAM) in our organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Design and develop applications using ServiceNow Software Asset Management (SAM) to meet business process requirements.- Ensure the applications are scalable, efficient, and adhere to best practices.- Perform code reviews and provide feedback to improve application design and quality.- Troubleshoot and resolve issues related to application design and functionality.- Stay updated with the latest industry trends and technologies related to ServiceNow Software Asset Management (SAM). Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Software Asset Management (SAM) and Strong understanding of ServiceNow Custom Application Creation ServiceNow Human Resource Service Management (HR)ServiceNow IT Operations ManagementServiceNow IT Service Management- Strong understanding of IT asset management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules and functionalities related to Software Asset Management (SAM).- Experience with data migration and integration in ServiceNow platform. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Software Asset Management (SAM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education