ServiceNow Developer

Do you have a passion for innovation? Are you excited to leverage cutting-edge technology to solve big business problems? If your response to those questions is “yes”, we would love for you to join us! At OrangePeople, we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. At OrangePeople, our focus is on people. It’s right there in our name. As a member of our Catalog SCRUM team, you will be responsible for the development of solutions within the ServiceNow environment required to support various catalogs and portals.

Roles & Responsibilities

• Design and develop solutions in ServiceNow, including forms, workflows, interfaces, and custom code to support any process
• .Gather requirements, test, build, and implement solutions based on customer requirements
• .Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting
• .Administration of the ServiceNow platform, including issue and performance mitigation, health checks
• .Troubleshoot existing solutions, including, but not limited to, core components like AD, LDAP, SSO, use of Spokes, etc
• .Collaborate with cross-functional teams and in a team of matrixed application developers throughout the SDLC to deliver solutions on time
• .Ability to write clear, concise, and accurate technical documentation, like requirements, system architecture design, use case diagrams, sequence diagrams, and class diagrams
• .Provide software coding and customization, including, but not limited to, screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development
• .Adhere to ServiceNow and Instance best practices as well as participation in regular code review/developer chapter discussion

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Required Skills/Experience

• 2+ years of ServiceNow development
• ITIL Experience
• Scripting experience in JavaScript/Glide
• Rest/SOAP Web services
• Scrum / Agile Experience
• Ability to identify issues/deficiencies and recommend solutions, with a mindset for continuous improvement
• Ability to work collaboratively with other ServiceNow developers/SCRUM teams
• Ability to demonstrate communication and development skil

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Preferred Skills/Experience

• Scripting experience in CSS/AngularJS/JQuery/Jelly
• Rest/SOAP Web services
• ITIL Foundation
• ServiceNow Certified Implementation Specialist
• ServiceNow Admin Certification