ServiceNow Business Analyst

InfoBeans

5 years

0 Lacs

pune maharashtra india

Posted:1 week ago| Platform:

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Skills Required

servicenow agile scrum analyze automation compliance support design configuration reports engineering agility cutting technology software development ai ml ux collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

About the Job:

Job Title:
ServiceNow Business Analyst
Skills :
Agile/Scrum methodologies, BRDs, FRDs, process flows, user stories, and use cases
Experience Required :
5 Years +
Location:
Indore/Pune/ Chennai
Notice Period:
Immediate Joiners Preferred

Partner with business stakeholders to gather, document, and prioritize requirements for ServiceNow solutions.
Analyze business processes and identify opportunities to leverage ServiceNow modules (HRSD, ITSM, ITOM) for automation and efficiency.
Translate business requirements into detailed functional specifications, user stories, and acceptance criteria.
Collaborate with developers, architects, and QA teams to ensure accurate solution delivery.
Facilitate workshops, demos, and UAT sessions with business users.
Ensure alignment of ServiceNow capabilities with organizational goals and compliance requirements.
Support the design and configuration of workflows, catalog items, and reports within ServiceNow.
Act as a subject matter expert (SME) for ServiceNow HRSD, ITSM, and ITOM modules.

About InfoBeans:

custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services

“Creating WOW!”

Link: https://infobeans.ai/

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